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- All HBS Web
(166)
- News (36)
- Research (108)
- Multimedia (1)
- Faculty Publications (46)
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- 08 Oct 2013
- First Look
First Look: October 8
opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details
Keywords: Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
algorithm uncovers two distinct behavioral types: "leaders" and "managers." Leaders focus on multi-function, high-level meetings, while managers focus on one-to-one meetings with core functions. Firms with leader CEOs are on average more... View Details
Keywords: Sean Silverthorne
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
out an application in minutes, and get an answer the same day and money in their bank account the next day, they flocked to the new lenders. Some issues arose quickly, though, such as high prices and bad actors charging hidden fees. The... View Details
- 13 Dec 2016
- First Look
December 13, 2016
rather than burying them in fine print, makes them less likely to be broken; 4) Should we make our algorithms discrimination aware? To ensure fairness, designers need to track how race or gender affects the user experience and set... View Details
Keywords: Carmen Nobel
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