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Show Results For
- All HBS Web
(565)
- News (99)
- Research (400)
- Events (1)
- Multimedia (8)
- Faculty Publications (195)
Willis M. Emmons
WILLIAM (WILLIS) EMMONS is Senior Lecturer and Director of the C. Roland Christensen Center for Teaching and Learning at Harvard Business School, a position he has held since 2004. As Director of the Christensen Center, Emmons oversees programs to... View Details
- October 2008 (Revised January 2011)
- Case
Lawrence Trinh: Venturing to Vietnam
By: Joshua D. Margolis and Rachel Gordon
Should Lawrence Trinh pursue his aspiration of working in Vietnam—and if so, what set of principles and practices should he adopt if he encounters corruption? These are questions that reverberate for many students who wish to work in emerging markets and other contexts... View Details
Keywords: Developing Countries and Economies; Ethics; Investment; Leadership Development; Emerging Markets; Personal Development and Career; Welfare; Financial Services Industry
Margolis, Joshua D., and Rachel Gordon. "Lawrence Trinh: Venturing to Vietnam." Harvard Business School Case 409-017, October 2008. (Revised January 2011.)
- November 1993 (Revised May 1994)
- Supplement
Dow Corning Corporation: Business Conduct and Global Values (A), Supplement
By: Lynn S. Paine
Describes the 1988 amendments to the Foreign Corrupt Practices Act of 1977. View Details
Paine, Lynn S. "Dow Corning Corporation: Business Conduct and Global Values (A), Supplement." Harvard Business School Supplement 394-068, November 1993. (Revised May 1994.)
- 12 Apr 2011
- First Look
First Look: April 12
companies and that corporate governance improves. Furthermore, we find that companies implement more ethical practices, including reducing bribery and corruption, which increases managerial credibility. These effects are larger for... View Details
Keywords: Sean Silverthorne
- 21 Jul 2006
- Op-Ed
Enron Jury Sent the Right Message
at the end of the day, we are a principles-based society rather than a rules-based society, even though rules and referees are important. Enron's senior management straddled many gradations of ethical and legal behavior. At one end of the... View Details
Keywords: by Malcolm S. Salter
- 12 Oct 2022
- Video
Ifeoma Ajunwa: Limitless Boundaries of Employee Surveillance
- 1978
- Article
Perceptions of Unfair Marketing Practices: Consumerism Implications
By: Gerald Zaltman, Rajendra K. Srivastava and Rohit Deshpandé
Previous research in complaint behavior has ignored the perception of unfair marketing practices as an explanatory variable. Perceptions of unfair marketing practices are related to consumer complaint behavior, although differentially related across different ages.... View Details
Zaltman, Gerald, Rajendra K. Srivastava, and Rohit Deshpandé. "Perceptions of Unfair Marketing Practices: Consumerism Implications." Advances in Consumer Research 5 (1978): 247–253.
- January 2024 (Revised February 2024)
- Course Overview Note
Managing Customers for Growth: Course Overview for Students
By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Telecommunications Industry; Technology Industry; Financial Services Industry; Education Industry; Travel Industry
Ascarza, Eva. "Managing Customers for Growth: Course Overview for Students." Harvard Business School Course Overview Note 524-032, January 2024. (Revised February 2024.)
Better, Not Perfect
Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends over others. Max H. Bazerman argues that we can better balance both dimensions—and we needn’t seek... View Details
- 08 Jul 2014
- First Look
First Look: July 8
http://hbr.org/2014/07/unlock-the-mysteries-of-your-customer-relationships/ar/1 July-August 2014 Harvard Business Review Becoming a First-Class Noticer: How to Spot and Prevent Ethical Failures in Your Organization By: Bazerman, Max... View Details
Keywords: Carmen Nobel
Michael W. Toffel
Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details
- 14 Feb 2012
- First Look
First Look: February 14
creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success... View Details
Keywords: Carmen Nobel
- 11 Feb 2014
- First Look
First Look: February 11
on clinician productivity in ambulatory settings. Study Design: We examined EHR use in primary care practices that implemented a web-based EHR from athenahealth (n = 42) over 3 years (695 practice-month observations). View Details
Keywords: Sean Silverthorne
- 2022
- Chapter
A Compass for Decision Making
By: Lynn S. Paine
Book Abstract: The second edition of Responsible Leadership offers orienting knowledge on how to lead in a world of contested values—a world where leadership work extends beyond leaders and direct reports to a whole range of stakeholders inside and outside an... View Details
Paine, Lynn S. "A Compass for Decision Making." Chap. 9 in Responsible Leadership. 2nd edition, edited by Nicola Pless and Thomas Maak, 154–167. London: Routledge, 2022.
- 2015
- Article
Approach, Ability, Aftermath: A Psychological Framework of Unethical Behavior at Work
By: C. Moore and F. Gino
Many of the scandalous organizational practices that have come to light in the last decade—rigging LIBOR, misselling payment protection insurance, rampant Wall Street insider trading, large-scale bribery of foreign officials, and the packaging and sale of toxic... View Details
Moore, C., and F. Gino. "Approach, Ability, Aftermath: A Psychological Framework of Unethical Behavior at Work." Academy of Management Annals 9 (2015): 235–289.
- October 1981 (Revised April 1984)
- Case
H.J. Heinz Co.: The Administration of Policy (C)
Presents a condensation of the audit committee's recommendations for organizational and policy changes to help prevent a recurrence of improper income transferal practices used at the H.J. Heinz Co. View Details
Goodpaster, Kenneth E. "H.J. Heinz Co.: The Administration of Policy (C)." Harvard Business School Case 382-036, October 1981. (Revised April 1984.)
Lynn S. Paine
Lynn Sharp Paine is a Baker Foundation Professor and John G. McLean Professor of Business Administration, Emerita, at Harvard Business School. A member and former chair of the General Management unit, she has served in numerous leadership positions including Senior... View Details
- June 2011
- Case
Trouble in Islandia; Computer Associates 2001 - 2004
By: Jay W. Lorsch and Melissa Barton
The Board of Directors of Computer Associates deals with pressure from the U.S. Department of Justice as its members try to gain better insight into the accounting practices of the company's top management team. View Details
- 10 Jan 2012
- First Look
First Look: January 10
approaches to address the increasing demand from society for a deeper understanding of what causes even good people to cross ethical boundaries. Download the paper: http://www.hbs.edu/research/pdf/12-054.pdf Management View Details
Keywords: Sean Silverthorne
- 18 Jun 2008
- Working Paper Summaries