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Show Results For
- All HBS Web
(152)
- People (1)
- News (77)
- Research (67)
- Multimedia (1)
- Faculty Publications (13)
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
more of an excuse to spend your hours at the office, lining your workplace's pockets at the expense of your life. It's human nature in this day of "stay at work to show your worth." Thanks, but no thanks! I do my own cooking and... View Details
Keywords: by Sean Silverthorne
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
of both their consumers and regulators. “Usually, with debt collection, the object is to dial for dollars—collect as much as you can in the first phone call, and then outsource the work to the legal system,” says Campbell, whose research... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
asset accumulators of the future” A new breed of financial technology companies, known collectively as fintech, has taken advantage of these traits to disrupt an unexpected industry: personal investing. Just as manufacturing companies have replaced assembly View Details
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
fateful day in 1977. “We started to chat, and the phone rang,” recalls Rogers. When Cook hung up, he had tears in his eyes. “I offered to excuse myself, but he said, ‘No, no, let me tell you what just happened.’ ” Wells Fargo Bank had... View Details
- 01 Oct 2002
- News
The Class of 1977
included fax numbers. Cell phones did exist, but they were rare, heavy as a brick, and available only to a privileged few. States — and in some cases entire U.S. regions — had just one area code. Numbers-crunching was done by hand with an... View Details
Keywords: Desmond Wong
- 01 Dec 2015
- News
Golden State of Mind
It’s just another picture-perfect day in downtown San Mateo, California, a city that walks the line between high-tech polish and down-home simplicity tucked between San Francisco and the heart of Silicon Valley. “When you’re starting a... View Details
Keywords: Julia Hanna
- 01 Mar 2009
- News
Your Taxi Is Waiting
difficulties of flying in a post-9/11 world. Long lines at security, delays, and meager service were the least of it. For many business travelers, getting from a big city to a smaller one was a tricky, time-consuming proposition, often... View Details
- 29 Apr 2025
- News
Challenge Accepted
business life, I had many, I would say probably the biggest was a technological change that happened in the early phase of the telco world, which is something that looks stupid today. The introduction of prepaid phone View Details
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
environment. It sets the rules." Apple, meanwhile, has made an art form out of curation, not only by limiting its product line but also by providing quick, clear explanations--starting with the way the company names its products.... View Details
Keywords: by Carmen Nobel
- 01 Dec 2004
- News
A Life by Design
revitalize product lines produced by some of America’s most recognizable retailers. More recently, Ross, a self-styled corporate maverick, has branched out from products to explore process in pursuit of corporate America’s elusive holy... View Details
- 01 Sep 2007
- News
To The Rescue
house Western companies happens in conditions that wouldn’t pass an OSHA inspection. Clean drinking water and indoor plumbing are a luxury, and slums line main roads. For many of the country’s 1.1 billion residents, life still exists... View Details
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
diagram. If you don't believe us, trace the top of either table on a piece of paper. Now line up your tracing over the other table. As you will see, the two surfaces are identical in size and shape! Just as intuition biases your vision,... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 01 Jun 1999
- News
Conference Brings Global Perspective to Cape Town
South Africa. He noted that his country's aim is to have a stable, democratic government like those found in the United States and Europe, but he presented the tradeoffs that must be made before such a goal can be achieved. For instance, he pointed out the fine View Details
Keywords: Susan Young
- 01 Sep 2009
- News
Rich Wilson
Wilson Illustration by Jeffrey Smith After 121 days at sea, Rich Wilson (MBA 1982) sailed his 60-foot, single-hull sloop Great American III across the finish line in France last March, completing the 2008–09 Vendée Globe around-the-world... View Details
- 02 Oct 2015
- News
The ‘F’ Word
in ways that are easily defined and rewarded by society,” says Steven Carpenter (MBA 2004). “But as you get older, you learn that the line between success and failure is razor thin, oftentimes invisible.” Currently executive-in-residence... View Details
Keywords: Walt Disney Studios
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
you think back before smart phones and tablets, shopping on line was much less convenient. Today online shopping is omnipresent. Now as we have our discussion, I can use my smartphone to order tonight's... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
country innovated in ways to minimize physical contact during the test procedure, such as drive-through and phone booth testing facilities, which protected both medical staff and other patients. These sites motivated people to voluntarily... View Details
- 02 Nov 2010
- First Look
First Look: November 2, 2010
Greenwich, Connecticut, that is considering offering a wholly new line of product to retail investors, namely the ability to invest in the price phenomenon known as momentum. There is a large body of empirical evidence supporting momentum... View Details
Keywords: Sean Silverthorne
- 01 Sep 2007
- News
Riding It Out
20, 2007, while Gisholt, Minard, and their three young daughters were waiting in line for Test Track, an auto-testing simulation that advises riders to “Strap yourself in to race up bumpy terrain, roar through hairpin turns, speed into... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
challenge is to understand local customer needs and produce localized products. In our book we discuss companies including GE, which has been innovating in the medical sector, and cellphone companies such as Nokia that reach large groups of customers by producing View Details
Keywords: by Martha Lagace