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24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

and Noble in books, Best Buy in electronics—offer similar rewards. Boots, the UK-based pharmacy and beauty supply retailer, offers a substantial reward of 4 percent, but that rate is more exception than rule. This type of reward is... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

JULY 12 The HBS Club of India recently launched an “Alumni in Action” campaign, which highlights stories of members who have led pandemic relief efforts. The first two alumni highlighted are Akshay Navaladi (HBS MBA 2013), founder of Healthskool Pharmacy, a chain of... View Details