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  • All HBS Web  (237)
    • News  (46)
    • Research  (168)
    • Events  (2)
  • Faculty Publications  (97)

Show Results For

  • All HBS Web  (237)
    • News  (46)
    • Research  (168)
    • Events  (2)
  • Faculty Publications  (97)
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  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

the same time—which they did.) Why did Skilling, at critical moments, treat differences of opinion, pushback, and penetrating questions from both insiders and outsiders as either stupid comments or narcissistic insults rather than... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

mean there is change on the horizon? “We basically saw increases in e-commerce penetration among people happen in months that we expected to happen over 10 years. So I think any crisis that disrupts basic consumer behavior allows for... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

such products had been available beyond the theatrical make-up line. Advertisements prominently featured screen stars, whose studios required them to endorse Max Factor products.26 A distribution company was contracted to penetrate the... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 22 Feb 2018
  • Book

The New History of American Capitalism

the rise (and fall?) of progressive taxation to the revisionary engineering of the New Deal. They consider how deeply finance has penetrated into daily life, including the ideological and political forces that made citizens into investors... View Details
Keywords: Manufacturing
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

What do leaders do to make employees in creative functions feel supported or not? That was one of the research questions posed by Harvard Business School professor Teresa Amabile and colleagues in what has turned into a penetrating study... View Details
Keywords: by Martha Lagace
  • Research Summary

Corporate Lobbying Strategy and Foreign MNEs

“U.S. Defense Contracts and the Lobbying Strategies of Foreign MNEs: The Liability of Foreignness and Make-or-Buy Decisions about Political Goods”

Many firms engage in lobbying with the expectation that their lobbying efforts will... View Details

Keywords: Non-market Strategy; Political Strategy; Lobbying; Make V. Buy; Multinational Enterprise; Global Strategy; United States
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

economic recovery is unlikely to do more than delay the inevitable restructuring. As consumers become more comfortable with Internet shopping, the number of categories with significant e-commerce penetration increases. The electronics,... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 07 May 2007
  • Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

most penetrating analyst of capitalism who ever lived. He saw things other people didn't see.” McCraw, a past winner of the Pulitzer Prize for History, has written a new biography, Prophet of Innovation: Joseph Schumpeter and Creative... View Details
Keywords: by Sean Silverthorne; Education
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

engaged in telemedical appointments with doctors. Social distancing has even penetrated our television viewing: Our favorite news and opinion shows have been little affected by social distancing. (In some cases, they've improved, perhaps... View Details
Keywords: by James Heskett
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

to dig in and figure out what their real needs are and their pain points." The Problem With Wizzit WIZZIT entered the mobile banking market in 2004 because the mobile phone penetration rate in South Africa was almost 100 percent,... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

cramming? Managers tend to adopt innovations in ways that make sense to their businesses. They know the markets their companies serve. Those markets appear large and measurable. The companies have established processes to help them View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 02 Apr 2008
  • Research & Ideas

Four Companies that Conquered America

company does not have a strong presence in the USA. So how do you penetrate the U.S. market? The annals of business are littered with foreign companies that have never quite succeeded in the USA. But here are four companies that have.... View Details
Keywords: by John Quelch
  • 17 Sep 2014
  • Sharpening Your Skills

Sharpen Your Negotiation Skills

consequences of the (surprisingly) limited extent to which social influence research has penetrated the field of negotiation. Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal... View Details
Keywords: by Sean Silverthorne
  • 29 Oct 2008
  • Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

sales depend on two things: the launch of new, higher-priced, higher-featured, often customized products that persuade consumers to trade in their existing appliances before they break down (think cellphones), as well as household View Details
Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation
  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

for competitors. Tesco’s Stumble into the US MarketUK retailer Tesco was very successful penetrating foreign markets—until it set its sights on the United States. What Mark Zuckerberg Can Learn About Crisis Leadership from StarbucksWhile... View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

demands of city officials, cable operators encountered higher than expected construction costs as they entered urban markets. It proved difficult to lay cable under busy city streets while avoiding disruption to existing power, phone, water and sewer lines. 18 View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

feel, color and cost, and the increased emotional element associated with more fashionable clothing, which is often purchased for special events. However, the Internet is expected to penetrate the fashion segments of the market, in part... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

to Microsoft. This extension was motivated by analyzing data on a cross-section of countries on Linux penetration and piracy rates. We found that in countries where piracy is highest, Linux has the lowest View Details
Keywords: by Sean Silverthorne; Technology
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

overtake Apple and Samsung in market share within three to five years, while maintaining healthy profits. This task seemed particularly daunting given the difficulties the company had encountered in penetrating the lucrative U.S. market.... View Details
Keywords: Sean Silverthorne
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