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  • All HBS Web  (4,123)
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  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

Forward in 1958 triggered a famine that killed 40 million people, and in 1966, Mao’s Cultural Revolution shut down all the universities in the country for 10 years. In terms of education, it was a lost... View Details
Keywords: by Deborah Blagg
  • 10 Jul 2000
  • Research & Ideas

IT Links for Boundaryless Companies

you pay full price, and Adobe Limited Edition. It actually costs more to make that, because you've got to change the code to strip things out. But at least you've segmented the markets." Market Makers... View Details
Keywords: by Kenneth Liss
  • 23 Sep 2013
  • Research & Ideas

Status: When and Why It Matters

like to believe that people pay for status for purely symbolic reasons, but the empirical evidence for that has been weak at best," says Harvard Business School's Daniel Malter, an assistant professor in the Strategy unit who studies... View Details
Keywords: by Dina Gerdeman
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to me that studying View Details
Keywords: by Maggie Starvish
  • 24 Apr 2019
  • Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

locations. “It’s not about just the markup, which, to some extent, is just a temporary effect,” Cavallo says. “If competition with Amazon changes the way firms such as Walmart or Best Buy make pricing decisions, it can have much... View Details
Keywords: by Roberta Holland; Retail
  • January 2025 (Revised April 2025)
  • Case

Less Is More: Will Aldi's Expansion Plans Pay Off in a Crowded U.S. Grocery Market?

By: David Collis and Haisley Wert
In 2024, the discount grocery retailer Aldi announced bold U.S. expansion plans. Within five years, the German company would increase its store count by 30% to reach 3,200+ stores across the United States and approach becoming the fifth largest grocery retailer in the... View Details
Keywords: Scope; Grocery; Corporate Strategy; Expansion; Business Model; Competitive Strategy; Retail Industry; United States
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Collis, David, and Haisley Wert. "Less Is More: Will Aldi's Expansion Plans Pay Off in a Crowded U.S. Grocery Market?" Harvard Business School Case 725-416, January 2025. (Revised April 2025.)
  • 15 Jan 2014
  • Research & Ideas

Managing the Family Business: It Takes a Village

business, its owners, and the family in control—is that strong, long-term business performance also requires strong performance by the family and by the ownership group. You can't keep a family business performing well over many years... View Details
  • 12 Oct 1999
  • Research & Ideas

What It Takes: Minorities in the Executive Suite

whether one pays it willingly or begrudgingly, with or without awareness of its existence." Thomas and Gabarro discovered that the successful African-American,... View Details
Keywords: by Judith A. Ross
  • 2017
  • Working Paper

Malleable Monopoly Money: Does How You Pay For A Gift Card Affect How You Spend It?

By: Priya Raghubir and Shelle Santana
This research examines the malleability of a specific form of “monopoly” money (viz., Raghubir and Srivastava 2008), gift cards, and shows that the manner in which one purchases a gift card affects its subjective value and subsequent use. Study 1 shows that... View Details
Keywords: Subjective Value Of Money; Economic Psychology; Behavioral Economics; Gift Cards; Money; Value; Perception
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Raghubir, Priya, and Shelle Santana. "Malleable Monopoly Money: Does How You Pay For A Gift Card Affect How You Spend It?" Working Paper, September 2017.
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

you can in other markets," says HBS professor emeritus Walter J. Salmon, a specialist in consumer marketing and retail distribution. He cites "cultural sensitivity"—the ability to know what consumers will want before they know View Details
Keywords: by Julia Hanna; Consumer Products
  • 05 Aug 2022
  • Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

Abi-Esber says. After all, there are few greater gifts a person can give someone than showing them that you are paying attention to what they are doing, and helping them to do it more successfully, Gino... View Details
Keywords: by Michael Blanding
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

Informing consumers and restricting bad apples: that’s the dual role that occupational licensing is supposed to play. If a plumber, painting contractor, or HVAC repairer has a license it should matter to consumers wanting their services,... View Details
Keywords: by Martha Lagace; Service
  • 2014
  • Article

Unequality: Who Gets What and Why It Matters

By: Michael I. Norton
Who should get what, and what are the consequences? Economic inequality in the United States has been rising for decades, yet only recently have behavioral scientists explored two central questions surrounding the optimal level of inequality. First, what are the... View Details
Keywords: Inequality; Ethics; Productivity; Gambling; Equality and Inequality; Fairness; Income; Performance Productivity; United States
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Norton, Michael I. "Unequality: Who Gets What and Why It Matters." Policy Insights from the Behavioral and Brain Sciences 1, no. 1 (2014): 151–155.
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

manufacturers and service companies will seek permanently to diversify their supply chains radically going forward We might accept the lower financial results as the insurance premium we have to pay to... View Details
Keywords: by James Heskett; Retail
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

moralist) who wrote Wealth of Nations in 1776 is a potent example.” Crispin Batten also put forward the notion that the relationship has been adequately explored, citing the work of Max Weber. He also introduced the notion that View Details
Keywords: Re: James L. Heskett
  • January 2013
  • Article

Level Two Negotiations: Helping the Other Side Meet Its 'Behind-the-Table' Challenges

By: James K. Sebenius
A long analytic tradition has explored the challenge of productively synchronizing "internal" with "external" negotiations, with a special focus on how each side can best manage internal opposition to agreements negotiated "at the table." Implicit in much of this work... View Details
Keywords: James Baker; Internal Negotiation; Dispute Resolution; Bargaining; Two-level Games; Negotiation; Germany; United States
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Sebenius, James K. "Level Two Negotiations: Helping the Other Side Meet Its 'Behind-the-Table' Challenges." Negotiation Journal 29, no. 1 (January 2013): 7–21.
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

important when it comes time for promotions and pay raises, but it doesn’t solve what brings us to work each and every day, the people we interact with Relationships are built... View Details
Keywords: by James Heskett
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

their companies' CRM initiatives had failed to deliver profitable growth and had damaged long-term customer relationships. Tempting as it may be to point the finger at your CRM technology, that won't help you reverse these worrisome... View Details
Keywords: by Jean Ayers
  • 02 Jun 2011
  • What Do You Think?

Is it Time for a National Bankruptcy?

dissolves the social contract between people and government." Phil Clark commented that "Those who go bankrupt lose sight of personal principle and beliefs. A country going bankrupt undermines itself and demonstrates its... View Details
Keywords: by Jim Heskett
  • 10 Apr 2008
  • Working Paper Summaries

Where Does it Go? Spending by the Financially Constrained

Keywords: by Shawn A. Cole, John Thompson & Peter Tufano; Financial Services
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