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Show Results For
- All HBS Web
(268)
- News (34)
- Research (209)
- Events (1)
- Multimedia (4)
- Faculty Publications (70)
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- 25 Sep 2007
- First Look
First Look: September 25, 2007
are significantly different to the inter-industry vertical FDI visible at the two-digit level. These subsidiaries are not readily explained by the comparative advantage considerations in traditional models, where firms locate their low skill View Details
Keywords: Martha Lagace
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
should focus on providing real solutions to the crisis rather than hard-core selling, with the request that brands work to connect their products and services to the alleviation of crisis-related suffering and challenges. 54 percent of... View Details
Keywords: by Sean Silverthorne
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
management should understand about IT is its associated economics. Driven by Moore's Law, those evolving economics have enabled every industry's transaction costs to decrease continually, resulting in new economics for the firm and creating the feasibility of View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 25 Nov 2008
- First Look
First Look: November 25, 2008
http://papers.nber.org/papers/w14483 The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization Authors: Maria Guadalupe and Julie M. Wulf Abstract This paper establishes a causal effect of competition from... View Details
Keywords: Martha Lagace
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
Pauline Brown joined the HBS faculty following a tenure as Chairman of North America at the French luxury goods conglomerate, LVMH Moët Hennessy Louis Vuitton. (Photo credit: Albert Cheung) To future CEOs who want to succeed in the business of making and marketing... View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
Benchmarking certainly has its virtues. Comparing production time or the cost of a standard process to that of peer companies can yield important insights about your own efficiencies—and ultimately, competitiveness. But benchmarking also... View Details
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
is at least a lull in globalization. China’s economic development has increased its costs of production and reduced international price competition. Outsourcing may have seen the end of its rapid growth. And... View Details
Keywords: by James Heskett
- 04 Dec 2012
- First Look
First Look: December 4
creativity. These findings have theoretical and practical implications for research in workplace diversity and creativity. The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line... View Details
Keywords: Carmen Nobel
- 05 Sep 2019
- Sharpening Your Skills
Making the Right Technical Hire
developers and 27 percent wanted sales leads, 13 percent were looking for growth marketers and 7 percent wanted front-end developers/UX/designers. Sure, it’s fine to look for a generalist [or augmenting your team with an outsourced dev... View Details
- 01 Jul 2015
- Research & Ideas
A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan
Wharton School, and Emer Moloney, a research associate at HBS. The case describes the traditional production process for Parmigiano-Reggiano, commonly known in dairy circles as "The King of Cheeses." The supply chain begins with... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
environment to drive innovation." Out of that commitment came SK-II, a skin care product that sells for about $120 a bottle and has moved them into a whole new range. Now this prestige line is being rolled out globally. So the... View Details
Keywords: by Cynthia Churchwell
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
If women wanted to shake up their makeup regimen 10 years ago, Sephora was the place to go. Beauty product junkies loved Sephora’s candy store-like display of sample-size face creams, glittery lip glosses, and eyeshadows in every shade... View Details
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
its voice. Outsourcing social media content creation is often a bad idea." A Re-tweet's Worth Despite the obvious success that Tate has had in engaging new audiences, determining the actual return on investment of its new online... View Details
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
last forever. Cote had used targeted layoffs for permanent changes to Honeywell’s product portfolio after becoming CEO in 2002, divesting businesses that did not meet his requirement that each Honeywell business be in a “great position in... View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
words. Outsourcing often triggers negative vibes, as former Bush economic adviser Greg Mankiw discovered. So does globalization, which, according to U.S. pollster Frank Luntz, "frightens older workers." (Luntz recommends talking... View Details
Keywords: by Martha Lagace
- 07 Feb 2012
- First Look
First Look: February 7
time. Publisher's link: http://www.sagepub.com/books/Book235126 Exploring the Duality between Product and Organizational Architectures: A Test of the 'Mirroring' Hypothesis Authors:Alan MacCormack, John Rusnak, and Carliss Y. Baldwin... View Details
Keywords: Sean Silverthorne
- 12 Feb 2016
- Op-Ed
The Real Jobs Tragedy in the US: We've Lost the Skills
by advances in communications and information technology and dramatic improvement in global logistics, fueled the outsourcing of jobs to emerging markets. More jobs disappeared as American companies opted for automation, which replaced... View Details
- 27 Aug 2007
- Op-Ed
Mattel: Getting a Toy Recall Right
million toys manufactured in China with lead paint and/or loose, potentially dangerous magnets. Clearly Mattel did not have sufficiently tight quality control procedures in its supply chain to compensate for the extra risks of outsourcing... View Details