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- Faculty Publications (57)
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- All HBS Web (367)
- Faculty Publications (57)
- 29 Nov 2010
- HBS Case
United Breaks Guitars
moment can fade fairly quickly. Even so, an organization needs to be aware of how best to present itself in this new environment and respond to potential parodies of its brand. "It's a transparent world," he says. "This is... View Details
Keywords: by Julia Hanna
- Web
Leadership - Faculty & Research
encountered, it recalibrated, iteratively creating continuity and restoring order. Daini survived the crisis without an explosion or a meltdown. October 2014 Article The Transparency Trap By: Ethan Bernstein To get people to be more... View Details
- 07 Mar 2023
- Blog Post
Deconstructing LEGO’s Decarbonization
the whole picture and embrace the complexity inherent in shifting one’s operations or organizational design. For example, the company’s decision to increase the use of recycled PET that is more sensitive to moisture has implications for... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
leaders have no political competition, or open autocracies like that of Russia, Turkey, and Malaysia, which hold elections but may lack safeguards and transparency that keep them fair. The book investigates the relationship between... View Details
Keywords: by Sean Silverthorne
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
officer Ken Lay made him president of Enron's new trading operations. In 2001, Skilling was named CEO. Before 1997, Enron was an innovative and profitable player in the newly deregulated natural gas industry. Skilling's big idea was to create fluid and View Details
- 13 Oct 2015
- First Look
October 13, 2015
https://www.hbs.edu/faculty/Pages/item.aspx?num=49831 Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—We investigate whether organizations... View Details
- Web
Social Enterprise - Faculty & Research
better stakeholder engagement and transparency around CSR performance, are important in reducing capital constraints. The results are further confirmed using an instrumental variables and a simultaneous equations approach. Finally, we... View Details
- 01 Dec 2023
- News
Drop Everything, Read This
continues, the democratic-capitalist system will not survive the twenty- rst century. Authoritarianism beckons as the logical amalgamation of economic and political systems seeking to operate with neither View Details
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
feel like they are losing every day. I believe this will be a marathon, not a sprint, and I will need help for the next many months to keep theirs and others’ spirits high so we can keep them for when we recover.” “How to motivate a team that has been furloughed? With... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- Web
Systems Integration - Institute For Strategy And Competitiveness
critical component of an effective regional expansion program is centralized scheduling of patients and clinicians by individuals who know the various IPUs and the system. The bottom line of transparency is essential and patients and... View Details
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm with traditional human resource management. In the other model, you have software solving... View Details
Keywords: by Dina Gerdeman
- 20 Oct 2015
- First Look
October 20, 2015
empirical results provide strong support for the view that output prices are a key determinant of vertical integration. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49893 forthcoming Production and Operations... View Details
Keywords: Sean Silverthorne
- 07 Jul 2015
- First Look
First Look: July 7, 2015
ways in which firms' business models may impact their negotiation outcomes. Several of the proposed pathways work intuitively through the intrinsic characteristics (motivation, personality, etc.) of agents negotiating on behalf of the firm; others View Details
Keywords: Sean Silverthorne
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
incorporate efforts to measure discrimination into their experimental testing to understand the impact of different design choices. Be transparent. Platforms should make their work on issues of discrimination transparent and open up lines... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
fix it. Avery is an expert on customer relationships and brand management. Schlesinger, the Baker Foundation Professor in the General Management Unit, has co-written several books on service management. Buell studies service operations... View Details
- Web
Winners & Runners-Up | New Venture Competition
(DBA 2018) Alumni Track Crowd Favorite Safe surgery, any time, any place. Business Track, 2021 Concord Materials Robert Lane (MBA 2021) Anthony Valente (MBA 2022) Business Track Co-Winner Integrated materials management platform for construction View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
you're trying to achieve," he states. "That's affected by two things: your theory of change and your operational strategy." A theory of change is an organization's rationale for how its actions will ultimately lead to the achievement of... View Details
Keywords: by Julia Hanna
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
clear instructions about what they can do, and designing transparency into why their partnership will make a positive difference for everyone involved, business leaders can improve interactions among their customers and employees, and... View Details
Keywords: by Dina Gerdeman
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
negotiator who doesn't have either an explicit understanding about emotions, or is highly intuitive about the process." Negotiating In The NFL Wasynczuk (HBS MBA '83) should know—he served as chief operating officer for the New... View Details