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Publications

Publications

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  • All HBS Web  (142)
    • News  (30)
    • Research  (101)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (40)

Show Results For

  • All HBS Web  (142)
    • News  (30)
    • Research  (101)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (40)
← Page 6 of 142 Results →
  • 01 Jun 2007
  • News

James McKenney Remembered

created the first online computing facility at HBS. His research focused on managing the implementation and growth of intelligent terminal communications systems, knowledge-based systems, and the design and management of private... View Details
Keywords: Information
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their View Details
Keywords: Martha Lagace
  • 01 Apr 1997
  • News

Critical Information: MIS Monitors the Ever-Changing World of IT

based on their best efforts to forecast customer needs. With new technologies such as online grocery scanners, companies can better monitor consumer behavior, allowing them to anticipate needs more... View Details
Keywords: Elaine Gottlieb
  • 01 Jun 2002
  • News

Steven Murch: Philanthropist-in-Training

programs and CD-ROMs, including a travel title called Expedia, which was later spun out of Microsoft as an Internet IPO. With the rise of the Internet, Murch led Microsoft's online games division and produced the hugely popular MSN Gaming... View Details
Keywords: Margie Kelley; Construction of Buildings; Construction; Health, Social Assistance
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

forgoing an inspection of the trees. And many trees in the retail forest, that is, many brick-and-mortar stores, are in ill health. Like trees, retail stores are long-lived, often with leases lasting ten or more years, and are unable to rapidly adapt to meet a changing... View Details
Keywords: Re: Rajiv Lal; Retail
  • Profile

Matt Thurmond

While his high school peers may have been mowing lawns or packing grocery bags, Matt Thurmond became a serial entrepreneur. "It was a choice between making $5.15 an hour or starting my own business," he says. As a teenager, Matt... View Details
  • 22 Dec 2016
  • Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

restaurants, dry cleaners, and local grocery stores—form the backbone of communities across America and they are responsible for about 40 million jobs. And, as Mercedes Delgado and I show in research released earlier this year, small... View Details
Keywords: by Karen Mills
  • 01 Sep 2018
  • News

Turning Point: Power Outlet

psychologically, so much so that it was hard to get out of bed. Eventually, I did get up to make breakfast. As I was scrambling eggs and cooking turkey sausage, I decided to activate an idea I’d had for a while—something I’d described to others as an View Details
  • 01 Sep 2015
  • News

The Protagonist Goes Prime Time

managing a Beijing sock factory, came packaged with a CD-ROM of short video clips. The case laid the foundation for a new type of storytelling within the confines of the tested HBS case method, but the fledgling online video technology... View Details
Keywords: April White
  • 23 Oct 2019
  • News

Preparing Leaders to Leverage Artificial Intelligence

self-driving cars to robots mopping up spills at the grocery store. As computer systems increasingly perform tasks that people once did, the implications for business are enormous. Although more than 80 percent of executives believe AI... View Details
Keywords: Intellectual Ambition; Pathbreaking Research; Artificial Intelligence
  • 29 Nov 2017
  • Blog Post

HBS, A Dream and Trey: How HBS Helped Me Launch My Social Enterprise

HBS was the right place for me.To understand why I came to HBS, we need to start at the beginning. I was born in Goodrich, a town of about 100 people in central North Dakota. My town is so small, it doesn’t even have a grocery store, and... View Details
  • 22 Feb 2022
  • News

Savings and Loam

Illustration by James Steinberg Illustration by James Steinberg Picture today’s conscious consumer pulling on a fresh organic cotton tee shirt, then driving their hybrid or electric vehicle to the grocery store to pack reusable shopping... View Details
Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance
  • 03 Jun 2020
  • News

Keeping a Community Connected

problems? JP: Our early education staff are reaching out to families to check in and help address the challenges that they're facing. They’ve also provided weekly lesson plans and asked kids to share their work online through our Facebook... View Details
Keywords: Susan Young
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail... View Details
Keywords: by Raymond Burke; Retail
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

activities. These days, we need to plan more carefully because small decisions can have dire consequences for ourselves and for others. Consider the newly stressful task of grocery shopping. Should I order View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer better off presenting a customer... View Details
Keywords: by Sean Silverthorne; Retail
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

A Study of Online Grocery Purchases and Order Lead Time Authors:Katherine L. Milkman, Todd Rogers, and Max Bazerman Publication:Marketing Letters (in press) Abstract How do decisions made for tomorrow or two... View Details
Keywords: Martha Lagace
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

forcing those who watch the show to watch the ad. Some of the hottest battles are being fought over showrooming—the practice whereby consumers visit a store to check out items in person before buying cheaper online (decoupling browsing... View Details
Keywords: by Michael Blanding
  • 01 Mar 2023
  • News

Happy Monday

Illustration by Fabio Consoli Illustration by Fabio Consoli The co-CEOs noticed it right away: Early in the pandemic, staffers at the online children’s clothing company Primary.com were struggling when they logged back into Zoom on... View Details
Keywords: Jen McFarland Flint; Apparel Manufacturing; Manufacturing
  • 14 Feb 2012
  • First Look

First Look: February 14

innovation. Download the paper: http://www.hbs.edu/research/pdf/11-099.pdf   Cases & Course MaterialsDoug Rauch: Solving the American Food Paradox José B. Alvarez and Ryan JohnsonHarvard Business School Case 512-022 Doug Rauch, the former president of View Details
Keywords: Carmen Nobel
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