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  • Column

It's Not Intuitive: Strategies for Negotiating More Rationally

By: M. H. Bazerman and Deepak Malhotra
Keywords: Negotiation; Strategy; Cognition and Thinking
Related
  • February 2003
  • Other Article

The Emergence and Sustainability of Abnormal Profits

By: Michael E. Porter and Anita M. McGahan
In this paper, we examine the emergence and the sustainability of abnormal profits among businesses that were part of U.S. public corporations between 1981 and 1994 and that reported financial results for at least six years. Our results reveal strong asymmetries... View Details
Keywords: Strategy; United States
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  • 22 Aug 2021
  • News

We Are Not Ready for the Asynchronous Future

  • 01 Aug 2017
  • News

Finding Purpose in Profit

Growing up, Kim Coupounas (MBA/MPA 1995) explored careers as varied as attorney and Anglican priest. “I knew that I wanted to lead and to fight for justice and social good,” she says. “Ironically, I’m doing that now but on a far different... View Details
  • 28 Oct 2024
  • News

Wages Have Outpaced Inflation. But Not for Everyone.

  • 13 Dec 2023
  • News

Productivity, Not Presenteeism the Priority for New Workplace

  • 21 Feb 2014
  • News

Why myRa is not the way to save for retirement

  • Article

Support for Free Speech Is Not Support for More Surveillance, 2015

By: Amar Bhidé
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  • 2008
  • Book

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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  • September 2016 (Revised September 2017)
  • Case

Zalora Philippines: From Growth to Profitability

By: Donald Ngwe and Thales Teixeira
In May 2015 Paulo Campos, co-founder and CEO of Zalora Philippines, found himself at a crucial turning point in his young company’s development. In just three years, Zalora had come from entering the Philippine fashion retail industry as an unknown quantity to becoming... View Details
Keywords: Internet and the Web; Business Subsidiaries; Business Growth and Maturation; Fashion Industry; Retail Industry; Sweden; Southeast Asia; Philippines
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    Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

    Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business... View Details

    • 14 Apr 2013
    • News

    Heavens, Not Havens

    • 31 Mar 2015
    • News

    Society is not ready for CEOs with fiery activism

    • 29 May 2001
    • News

    Good News, Not Blues, For the Inner City

    • February 2014 (Revised October 2019)
    • Case

    Should Corporate Profits Be Taxed? (A)

    By: Matthew Weinzierl, Katrina Flanagan and Michael Cianellli
    Taxing corporations is popular, but why? Corporations do not bear the burden of taxes, people do, and the incidence of the corporate income tax burden is likely to be far different from what many of its supporters assume.
    Instructors may also obtain a Teaching... View Details
    Keywords: Economic Versus Statutory Incidence; Basics Of Corporate Taxation; Business Ventures; Taxation; Profit
    Related
    • July 2010
    • Supplement

    Marketing Analysis Toolkit: Pricing and Profitability Analysis (CW)

    By: Thomas J. Steenburgh and Jill Avery
    Pricing is one of the most difficult decisions marketers make and the one with the most direct and immediate impact on the firm's financial position. This toolkit will introduce the fundamental terminology and calculations associated with pricing and profitability... View Details
    Keywords: Management Analysis, Tools, and Techniques; Marketing Strategy; Decisions; Strategic Planning; Price; Partners and Partnerships; Cost; Demand and Consumers; Revenue; Profit; Mathematical Methods; Measurement and Metrics
    Related
    • 29 Sep 2003
    • Research & Ideas

    Pride Goeth Before a Profit

    reversed, he says. The next scene shows the plant's general manager. Maybe we can't save the plant, he declares, but we can make them feel really stupid for deciding to close it. That's exactly what plant workers did. With nothing to... View Details
    Keywords: by Theodore Kinni
    • May 2021
    • Teaching Note

    BlackRock: Linking Purpose to Profit

    By: Rohit Deshpandé, Aiyesha Dey and George Serafeim
    Teaching Note for HBS Case No. 120-042 View Details
    Keywords: BlackRock; Investment Management; Stewardship Codes; Stewardship Role Of Institutions; ESG; Purpose; Corporate Purpose; Investment; Asset Management; Corporate Governance; Mission and Purpose; Financial Services Industry; United States
    Related
    • 13 Feb 2018
    • News

    President’s Infrastructure Plan Is Not Adding Up For Some

    • Research Summary

    Portfolio Betas Do Not Make for Better Asset Pricing Tests

    Many papers claim that because using portfolios instead of individual stocks as test assets minimizes idiosyncratic volatility, their use also yields more precise estimates of risk premia.  I show that while portfolio formation does lead to more efficient beta... View Details