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- All HBS Web (476)
- Faculty Publications (45)
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- 04 Jun 2012
- Research & Ideas
The Business of Life
says. "The reality is that the only reason you're interested in either of these things is that you're interested in finding the truth. We spend most of our waking hours in our professions, but if we can't allow success in our professions... View Details
Keywords: by Carmen Nobel
- 26 Feb 2013
- First Look
First Look: Feb. 26
Abstract Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants... View Details
Keywords: Sean Silverthorne
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
of the division that had lost the account, to ask if she could try to win it back. After all, RLX had nothing to lose by letting her try, she argued, and she had her own reasons for taking on this formidable task—as part of her work... View Details
Keywords: by Deepak Malhotra
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
confidence, and motivation to continue. One manager, noting the need to escape what he called the “psychic prison of continuous improvement,” regularly set aside time to celebrate workplace achievements with his staff. “Reflection is... View Details
Keywords: by Dina Gerdeman
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
explores the personal motivations and ambitions of Tam Le, who is simultaneously assuming control of the restaurant and exploring a number of other commercial ventures unrelated to the legacy family business. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
create a method of sales management that encompassed all aspects of selling, from the calculation of quotas and commission rates to the motivation of discouraged salesmen. This excerpt looks at one aspect of the Patterson method: the... View Details
Keywords: by Walter A. Friedman
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
to organizations seeking to improve creativity and innovation. Researchers and businesses want to know what factors facilitate or inhibit creativity in a variety of organizational settings. Individual Creativity in the Workplace identifies those factors, including what... View Details
Keywords: Dina Gerdeman
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things... View Details
Keywords: by James Heskett
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
person? Once this question is asked, it is quite amazingly simple to answer. Clearly, every job must provide an opportunity to fulfill, to some reasonable degree, all four drives. In other words, every job needs to provide an opportunity... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
from Colombia) and against the new Panamanian government (to get a better deal for the Panama Canal). The Colombians wanted to hold out until 1904 to make a deal with the United States to build a canal. The reason was that the properties... View Details
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
here”? Would the result have been the same? We can at least hypothesize several notions based on early research regarding remote work. Many talented people love it. Some of the reasons they love it, such as the ability to gain more... View Details
Keywords: by James Heskett
- 06 Dec 2016
- First Look
December 6, 2016
sales industry was created using this idea as a cornerstone of its business strategy. In this paper we identify and investigate a new reason why frequent assortment rotations can be valuable to a retailer, particularly for products where... View Details
Keywords: Sean Silverthorne
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
feat. "At that point, no expert considered rescue of the 33 men a reasonable possibility" In Chile, early estimates of the possibility of nding anyone alive—put at 10%—diminished sharply two days later when rescue workers narrowly escaped... View Details
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
today. A third assumption is that good leaders are very hard to find and are worth every penny they are paid, regardless of structural imperfections in the ways that compensation packages are negotiated and determined. There are a number of View Details
Keywords: by Jim Heskett
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
conflicts of interest, myriad examples of bribery and extortion, unfair and predatory competition, theft and misappropriation of information, civic and environmental irresponsibility. Unfortunately, we have no reliable gauge of how the levels and types of misconduct... View Details
Keywords: by Carla Tishler
- 28 Aug 2012
- First Look
First Look: August 28
Strine's view of their effects on the outcome, and the reason he was unable to grant the plaintiff's request, instead allowing the merger vote to proceed. The case is a companion case to "Barclays Capital and the Sale of Del Monte... View Details
Keywords: Sean Silverthorne
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
sustainability. He sounded great! He was well versed in the vocabulary and actions of the fight to save the environment, using terms like “clean energy” and “going green,” and discussed how his company was committed to sustainability goals. We nodded along happily... View Details
Keywords: by Lane Lambert
- 24 Jan 2011
- HBS Case
Terror at the Taj
of them, unfortunately, gave their lives to save guests." A dozen employees died. Most Difficult Case Deshpandé, a native of Bombay (now Mumbai), says it took a full week to conduct the interviews. "This is the hardest case I've ever worked on. One View Details
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
Leadership Top-down Participative Focus Structure and systems Culture Planning Programmatic Emergent Motivation Incentives lead Incentives lag Consultants Large/ knowledge-driven Small/ process-driven That is, each of them does promote... View Details
Keywords: by Michael Beer & Nitin Nohria
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
Rather, he was quietly effective through a number of consistent behaviors: He monitored progress on the project, at reasonable intervals, rather than making team members feel that he was monitoring them personally. In addition, he... View Details
Keywords: by Martha Lagace