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- All HBS Web (480)
- Faculty Publications (46)
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- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
confidence, and motivation to continue. One manager, noting the need to escape what he called the “psychic prison of continuous improvement,” regularly set aside time to celebrate workplace achievements with his staff. “Reflection is... View Details
Keywords: by Dina Gerdeman
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
leadership. Below is the transcript of his talk, "Leadership Styles in the United States: How Different are They from Asia?" The rapid economic development of Asia in recent decades is one of the most important events in history. This development continues... View Details
Keywords: by D. Quinn Mills
- 02 Jun 2022
- Research & Ideas
Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'
and a former professional French-horn player, Brooks came to the subject of happiness by way of art. His early research focused on why people produce and consume art and beauty as well as the motives behind human generosity. He discovered... View Details
Keywords: by Dan Morrell
- 05 Jun 2012
- First Look
First Look: June 5
present day. It covers early entrepreneurial attempts to develop solar energy, the use of passive solar in architecture before World War II, and the subsequent growth of the modern photovoltaic industry. It explores the role of entrepreneurial actors, sometimes View Details
Keywords: Sean Silverthorne
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
create a method of sales management that encompassed all aspects of selling, from the calculation of quotas and commission rates to the motivation of discouraged salesmen. This excerpt looks at one aspect of the Patterson method: the... View Details
Keywords: by Walter A. Friedman
- 26 Feb 2013
- First Look
First Look: Feb. 26
Abstract Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants... View Details
Keywords: Sean Silverthorne
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
here”? Would the result have been the same? We can at least hypothesize several notions based on early research regarding remote work. Many talented people love it. Some of the reasons they love it, such as the ability to gain more... View Details
Keywords: by James Heskett
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
feat. "At that point, no expert considered rescue of the 33 men a reasonable possibility" In Chile, early estimates of the possibility of nding anyone alive—put at 10%—diminished sharply two days later when rescue workers narrowly escaped... View Details
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
explores the personal motivations and ambitions of Tam Le, who is simultaneously assuming control of the restaurant and exploring a number of other commercial ventures unrelated to the legacy family business. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
of the division that had lost the account, to ask if she could try to win it back. After all, RLX had nothing to lose by letting her try, she argued, and she had her own reasons for taking on this formidable task—as part of her work... View Details
Keywords: by Deepak Malhotra
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
to organizations seeking to improve creativity and innovation. Researchers and businesses want to know what factors facilitate or inhibit creativity in a variety of organizational settings. Individual Creativity in the Workplace identifies those factors, including what... View Details
Keywords: Dina Gerdeman
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
sustainability. He sounded great! He was well versed in the vocabulary and actions of the fight to save the environment, using terms like “clean energy” and “going green,” and discussed how his company was committed to sustainability goals. We nodded along happily... View Details
Keywords: by Lane Lambert
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
Leadership Top-down Participative Focus Structure and systems Culture Planning Programmatic Emergent Motivation Incentives lead Incentives lag Consultants Large/ knowledge-driven Small/ process-driven That is, each of them does promote... View Details
Keywords: by Michael Beer & Nitin Nohria
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
person? Once this question is asked, it is quite amazingly simple to answer. Clearly, every job must provide an opportunity to fulfill, to some reasonable degree, all four drives. In other words, every job needs to provide an opportunity... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 06 Dec 2016
- First Look
December 6, 2016
sales industry was created using this idea as a cornerstone of its business strategy. In this paper we identify and investigate a new reason why frequent assortment rotations can be valuable to a retailer, particularly for products where... View Details
Keywords: Sean Silverthorne
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things... View Details
Keywords: by James Heskett
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
from Colombia) and against the new Panamanian government (to get a better deal for the Panama Canal). The Colombians wanted to hold out until 1904 to make a deal with the United States to build a canal. The reason was that the properties... View Details
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
integrated mill left the market, the price of angle iron collapsed. Once again, the minimills had to move up to the next tier of the industry in order to survive. And so on. At each stage of the minimills' climb up-market, an asymmetry of View Details
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers... View Details
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
truth. It turns business decisions into elaborate exercises in gaming. It sets colleague against colleague, creating distrust and ill will. And it distorts incentives, motivating people to act in ways that run counter to the best... View Details
Keywords: by Michael C. Jensen