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  • All HBS Web  (10,226)
    • People  (22)
    • News  (1,557)
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  • August 2012 (Revised February 2021)
  • Case

Hub and Spoke, HealthCare Global and Additional Focused Factory Models for Cancer Care

By: Regina E. Herzlinger, Amit Ghorawat, Meera Krishnan and Naiyya Saggi
This case compares and contrasts four different models for delivering cancer care in India and the US. Students are asked to select the best model in its alignment with the Six Forces in those two countries and Africa, to which one of the models is considering... View Details
Keywords: Cancer Care Services; Focused Factories For Cancer Care; Hub And Spoke Cancer Care; Cancer Care In The U.S.; Cancer Care In Africa; Cancer Care In India; Health Care and Treatment; Business Model; Six Sigma; Health Disorders; Health Industry; United States; India; Africa
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Herzlinger, Regina E., Amit Ghorawat, Meera Krishnan, and Naiyya Saggi. "Hub and Spoke, HealthCare Global and Additional Focused Factory Models for Cancer Care." Harvard Business School Case 313-030, August 2012. (Revised February 2021.)
  • January 2023
  • Supplement

Organizational Climate Transition Risk Model

By: George Serafeim and Benjamin Maletta
Keywords: Risk Assessment; Opportunities; Environmental Sustainability; Transition; Carbon Footprint; Business Analysis; Valuation; Climate Change
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Serafeim, George, and Benjamin Maletta. "Organizational Climate Transition Risk Model." Harvard Business School Spreadsheet Supplement 123-707, January 2023.
  • July 2010
  • Supplement

Marketing Analysis Toolkit: Customer Lifetime Value Analysis (CW)

By: Thomas J. Steenburgh and Jill Avery
Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric which allows managers to understand the overall value of their customer base and relate it to three customer strategies firms employ: asset acquisition -... View Details
Keywords: Competency and Skills; Customer Relationship Management; Customer Value and Value Chain; Decisions; Framework; Management Practices and Processes; Marketing; Marketing Strategy; Strategic Planning; Mathematical Methods; Value
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Steenburgh, Thomas J., and Jill Avery. "Marketing Analysis Toolkit: Customer Lifetime Value Analysis (CW)." Harvard Business School Spreadsheet Supplement 511-702, July 2010.
  • July 2010 (Revised January 2017)
  • Background Note

Marketing Analysis Toolkit: Customer Lifetime Value Analysis (2024)

By: Thomas Steenburgh and Jill Avery
Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric that allows managers to understand the overall value of their customer base and relate it to three customer strategies firms employ: asset... View Details
Keywords: Customer Lifetime Value; Return On Investment; Customer Acquisition; Customer Retention; Customer Churn; "Marketing Analytics"; Marketing; Customer Relationship Management; Customer Focus and Relationships; Customer Value and Value Chain; Management Analysis, Tools, and Techniques; Marketing Strategy; Measurement and Metrics; Strategic Planning; Value
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Steenburgh, Thomas, and Jill Avery. "Marketing Analysis Toolkit: Customer Lifetime Value Analysis (2024)." Harvard Business School Background Note 525-017, July 2010. (Revised January 2017.)
  • 22 Apr 2014
  • News

Learning from experience and analysis

HBS Assistant Professor Ethan Bernstein (JD/MBA 2002, DBA 2013) talks about how HBS research and teaching help others learn from both experience and analysis. (Published April 2014) View Details
  • November 1978 (Revised December 1987)
  • Background Note

Country Analysis and General Managers

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Rosenblum, John W. "Country Analysis and General Managers." Harvard Business School Background Note 379-050, November 1978. (Revised December 1987.)
  • July 1993 (Revised July 1994)
  • Background Note

Interim Period Reporting and Analysis

By: David F. Hawkins
Keywords: Financial Reporting
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Hawkins, David F. "Interim Period Reporting and Analysis." Harvard Business School Background Note 194-001, July 1993. (Revised July 1994.)
  • June 1985
  • Background Note

Fixed Asset Accounting and Analysis

By: David F. Hawkins
Keywords: Accounting
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Hawkins, David F. "Fixed Asset Accounting and Analysis." Harvard Business School Background Note 185-165, June 1985.
  • May 1985
  • Background Note

Equity Capital Transactions and Analysis

By: David F. Hawkins
Keywords: Capital; Equity
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Hawkins, David F. "Equity Capital Transactions and Analysis." Harvard Business School Background Note 185-128, May 1985.
  • May 1985
  • Background Note

Business Segment Disclosure and Analysis

By: David F. Hawkins
Keywords: Corporate Disclosure
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Hawkins, David F. "Business Segment Disclosure and Analysis." Harvard Business School Background Note 185-127, May 1985.
  • June 1985
  • Background Note

Intangible Asset Accounting and Analysis

By: David F. Hawkins
Keywords: Accounting
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Hawkins, David F. "Intangible Asset Accounting and Analysis." Harvard Business School Background Note 185-098, June 1985.
  • March 1985 (Revised July 1986)
  • Background Note

Foreign Operations Accounting and Analysis

By: David F. Hawkins
Keywords: International Accounting
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Hawkins, David F. "Foreign Operations Accounting and Analysis." Harvard Business School Background Note 185-063, March 1985. (Revised July 1986.)

    Design and Analysis of Switchback Experiments

    Switchback experiments, where a firm sequentially exposes an experimental unit to random treatments, are among the most prevalent designs used in the technology sector, with applications ranging from ride-hailing platforms to online marketplaces. Although... View Details
    • June 1985 (Revised December 2002)
    • Background Note

    Basic Ratio Analysis and Equity Valuation

    By: David F. Hawkins
    Describes the use of common financial ratios to analyze a firm's performance and financial condition. Discusses fundamentals of equity valuation. Based on an earlier note by the same author. View Details
    Keywords: Valuation; Financial Condition; Equity
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    Hawkins, David F. "Basic Ratio Analysis and Equity Valuation." Harvard Business School Background Note 185-149, June 1985. (Revised December 2002.)
    • 2013
    • Book

    Business Analysis and Valuation: Using Financial Statements, Text and Cases

    By: Krishna G. Palepu and Paul M. Healy
    This book provides a framework for business analysis and has been used by business schools throughout the world. It provides a foundation for analysis using four key steps: 1) Strategy analysis: Identifying a firm's strategy and understanding sources of its competitive... View Details
    Keywords: Governance; Debt Securities; Valuation; Performance Evaluation; Financial Statements; Credit; Business Ventures; Strategy; Financial Condition; Mergers and Acquisitions; Forecasting and Prediction
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    Palepu, Krishna G., and Paul M. Healy. Business Analysis and Valuation: Using Financial Statements, Text and Cases. 5th ed. Cengage Learning, 2013.
    • September 2016 (Revised May 2018)
    • Case

    Zurich Insurance: Global Job Structure and Data Analysis

    By: Boris Groysberg and Katherine Connolly
    Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details
    Keywords: Managing Change; Organizational Behavior; Organizational Architecture; Organizational Change and Adaptation; Leadership; Human Capital; Change Management; Organizational Structure; Insurance; Organizational Culture; Globalization; Human Resources; Insurance Industry
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    Groysberg, Boris, and Katherine Connolly. "Zurich Insurance: Global Job Structure and Data Analysis." Harvard Business School Case 417-038, September 2016. (Revised May 2018.)
    • 2017
    • Working Paper

    Knowledge Flows within Multinationals—Estimating Relative Influence of Headquarters and Host Context Using a Gravity Model

    By: Prithwiraj Choudhury, Mike Horia Teodorescu and Tarun Khanna
    From the perspective of a multinational subsidiary, we employ the classic gravity equation in economics to model and compare knowledge flows to the subsidiary from the MNC headquarters and from the host country context. We also generalize traditional economics gravity... View Details
    Keywords: Multinationals; Knowledge Flows; Cosine Similarity; Gravity Model; Multinational Firms and Management; Knowledge Dissemination; Business Headquarters; Immigration
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    Choudhury, Prithwiraj, Mike Horia Teodorescu, and Tarun Khanna. "Knowledge Flows within Multinationals—Estimating Relative Influence of Headquarters and Host Context Using a Gravity Model." Working Paper, July 2017.
    • July 1985 (Revised February 1987)
    • Background Note

    Autoregressive Models and Autocorrelated Errors

    By: Arthur Schleifer Jr.
    Citation
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    Schleifer, Arthur, Jr. "Autoregressive Models and Autocorrelated Errors." Harvard Business School Background Note 186-032, July 1985. (Revised February 1987.)
    • 01 Dec 1985
    • Keynote Speech

    Model Management Systems: Proposed Model Representations and Future Designs

    By: L. M. Applegate, G. Klein, B. R. Konsynski and J. F. Nunamaker
    Keywords: Management Systems
    Citation
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    Applegate, L. M., G. Klein, B. R. Konsynski, and J. F. Nunamaker. "Model Management Systems: Proposed Model Representations and Future Designs." International Conference on Information Systems, December 01, 1985.
    • August 2012 (Revised October 2012)
    • Technical Note

    Congruence Model Note

    By: Shon R. Hiatt and James Weber
    This note describes the Congruence Model, a method by which an organization can assess whether its building blocks (critical tasks, formal organizational arrangements, people, and culture) are aligned (congruent) with its strategy. The model postulates that... View Details
    Keywords: Organizational Design; Organizational Structure; Business Processes; Alignment
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    Hiatt, Shon R., and James Weber. "Congruence Model Note." Harvard Business School Technical Note 413-037, August 2012. (Revised October 2012.)
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