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Show Results For
- All HBS Web
(258)
- People (1)
- News (85)
- Research (137)
- Events (2)
- Multimedia (3)
- Faculty Publications (62)
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- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design... View Details
Keywords: Dina Gerdeman
- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
Development at the Base of the Pyramid" explores a 2012 sanitation initiative in which Indian Union Minister Jairam Ramesh advised women not to marry men whose houses lacked toilets. (As of the 2011 census, only half of households in India had a toilet; 75 percent... View Details
Keywords: by Carmen Nobel & Anna Secino
- 17 Jul 2006
- Lessons from the Classroom
Developing a Strategy for Digital Convergence
users to time-shift their TV viewing. According to Yoffie, entertainment and communications are coming together to produce a mobile music revolution—the distribution of digital music over wireless networks. And your cell View Details
- 03 Mar 2011
- Research & Ideas
HBS Faculty on Revolution in the Middle East and North Africa
possible even a few years ago. The most obvious factor, and the one that has given rise to the "2.0" moniker, is that of online social media. Social media and, perhaps even more importantly, mobile View Details
- 14 Nov 2007
- First Look
First Look: November 14, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208070 iPhone vs. Cell Phone Harvard Business School Case 708-451 The launch of Apple's iPhone marked a pivotal new chapter in the story of View Details
Keywords: Martha Lagace
- 13 Sep 2016
- First Look
September 13, 2016
Abstract—This article presents a clinical study, based on a decade of ongoing research at Samsung Group, which describes how the Samsung Group and its mobile phone division competed successfully in... View Details
- 10 Nov 2009
- First Look
First Look: Nov. 10
operations into four countries, and Digital Chocolate was one of the top developers of soloplayer games for standard mobile phones and iPhones. In 2009, Hawkins was eager for Digital Chocolate to start... View Details
Keywords: Martha Lagace
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
Consumers," HBS professor John Deighton and Leora Kornfeld, research director of Canada's Mobile MUSE Consortium, pinpoint 5 qualities of success in this new world of digital media marketing. In this new reality, it's the consumer who... View Details
- 28 Oct 2014
- First Look
First Look: October 28
popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use... View Details
Keywords: Carmen Nobel
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and mobile View Details
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
mobile devices experience "phantom vibration syndrome," when one's pocket buzzes and there's no phone there.) The second book, Sleeping With Your Smartphone: How to Break the 24/7 Habit and Change... View Details
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
existing wifi networks to allow users to make calls on their mobile phones without purchasing extra minutes. “These startups are like fleas on the backs of dinosaurs too big to do much about it” "Decoupling... View Details
Keywords: by Michael Blanding
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
earlier. Worse, he knew that mobile phones, which were also being made outside the United States, would start stealing business away from digital cameras. "Much of the camera technology was invented in the United States, but US... View Details
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
government than residents who received no transparency at all. Study 3 leveraged proprietary data from a mobile phone application developed by the city of Boston through which residents can submit service... View Details
Keywords: Dina Gerdeman
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural experiment using data from a mobile... View Details
Keywords: Sean Silverthorne
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
options in efforts to achieve scale. The movement hoped to reach 50 million patients by 2020. One opportunity was building an OpenNotes app for smartphones, in which patients could access their visit notes on their phones through an app... View Details
Keywords: Sean Silverthorne
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through... View Details
Keywords: by Danielle Kost
- 31 Jul 2012
- First Look
First Look: July 31
the constraints and opportunities of their representation structure are reflected in the micro-interactions, the broad improvisations, and the resulting substantive and relational outcomes. Looking Up and Looking Out: Career Mobility... View Details
Keywords: Carmen Nobel
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
and how can that apply to the United States? One reason is the sophistication of finance. The other is the growth of three specific technologies. Sophisticated financial tracking and smart mobile phone... View Details
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
proprietary data from a mobile phone application through which residents can submit service requests to the city of Boston. Users who received photographic evidence that their service requests had been... View Details
Keywords: Sean Silverthorne