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28 Sep 2015
Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details

Keywords: by Dina Gerdeman; Financial Services; Telecommunications

2015
Working Paper

Mobile Money Services—Design and Development for Financial Inclusion

By: Rajiv Lal and Ishan Sachdev

Mobile money services are being deployed rapidly across emerging markets as a key tool to further the goal of financial inclusion. Financial inclusion, the development of novel methods to enable individuals at the base of the pyramid to access formal financial services... View Details

Keywords: Social Marketing; Poverty; Emerging Markets; Product Launch; Economic Growth; Financial Services Industry

August 2021
Article

Voter Mobilization and Trust in Electoral Institutions: Evidence from Kenya

By: Benjamin Marx, Vincent Pons and Tavneet Suri

Voter mobilization campaigns face trade-offs in young democracies. In a large-scale experiment implemented in 2013 with the Kenyan Electoral Commission (IEBC), text messages intended to mobilize voters boosted participation but also decreased trust in electoral... View Details

Keywords: Political Participation; Electoral Institutions; Field Experiment; Voting; Political Elections; Behavior; Trust

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15 May 2015
Working Paper Summaries

Mobile Money Services-Design and Development for Financial Inclusion

Keywords: by Rajiv Lal & Ishan Sachdev; Banking

Article

In Mobile Advertising, Timing Is Everything

By: Sunil Gupta

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March 2022
Teaching Note

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato

Teaching Note for HBS Case Nos. 622-011 and 622-050. View Details

March 2020 (Revised July 2020)
Supplement

LULA: Transforming Transport and Mobility (C)

By: Siko Sikochi and Hayley (Le) Ma

Supplements the (A) case. View Details

September 1996 (Revised May 1997)
Case

Mobil USM&R (C): Lubricants Business Unit

By: Robert S. Kaplan

The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details

Keywords: Balanced Scorecard; Employees; Customization and Personalization; Performance Evaluation; Measurement and Metrics; Management Teams; Projects; Energy Industry; Mining Industry; United States

May 1993
Teaching Note

American Mobile Satellite Corp., Teaching Note

By: Frank V. Cespedes

Teaching Note for (9-593-038). View Details

Keywords: Communications Industry; Information Technology Industry; United States

June 1989
Case

Nokia-Mobira Oy: Mobile Telecommunications in Europe

By: John A. Quelch

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October 1973
Background Note

Note on the Mobile Home Industry

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March 2020 (Revised July 2020)
Supplement

LULA: Transforming Transport and Mobility (B)

By: Siko Sikochi and Hayley (Le) Ma

Supplements the (A) case. View Details

Keywords: Africa

March 2015
Teaching Note

Pinewood Mobile Homes, Inc. (Brief Case)

By: William E. Fruhan and Wei Wang

November 2024
Case

Ather Energy: The Future of Mobility

By: Shunyuan Zhang, Kannan Srinivasan and Malini Sen

Ather Energy, India’s third-largest electric scooter maker by volume, was founded in 2013. Five years later, the start-up launched its first electric scooter, Ather 450, which was powered by artificial intelligence (AI) and the Internet of Things (IoT), to navigate... View Details

September 1996 (Revised April 1998)
Case

Mobil USM&R (B): New England Sales and Distribution

By: Robert S. Kaplan

The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details

Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States

April 2006
Case

Medical Innovation Beyond MedStar: Mobilizing for National Impact

By: Rosabeth M. Kanter, Ryan Raffaelli and Michelle Heskett

Dr. Craig Feied, director of MedStar Health's Medical Informatics programs, wanted his innovations to influence national health care. Since joining Washington Hospital Center's Emergency Department in 1995 with Dr. Mark Smith, their information system had become the... View Details

Keywords: Collaborative Innovation and Invention; Innovation Strategy; Technological Innovation; Policy; Government and Politics; Innovation and Management; Projects; Corporate Social Responsibility and Impact; Medical Devices and Supplies Industry; Health Industry; Washington (state, US)

June 2005 (Revised July 2009)
Supplement

Good Technology: Empowering Mobility around the Globe (B)

By: Geoffrey G. Jones and Adam Minnick

Supplements the (A) case. View Details

Keywords: Information Technology; Globalization

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October 2007
Module Note

Managing Networked Businesses: Network Mobilization Module

By: Thomas R. Eisenmann

Keywords: Network Effects; Management

December 2006 (Revised October 2007)
Teaching Note

NTT DoCoMo, Inc.: Mobile FeliCa (TN)

By: Thomas R. Eisenmann

2004
Other Unpublished Work

Mobilizing the Potential of German Science

By: Christian H.M. Ketels

Keywords: Science; Innovation and Invention; Government and Politics; Germany

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