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Show Results For
- All HBS Web
(8,001)
- News (2,243)
- Research (4,958)
- Events (40)
- Multimedia (239)
- Faculty Publications (4,109)
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- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
Negotiation is a breeze if you're selling a unique product or service that others desperately need: Just sit back and let the bidding begin. Likewise, if you're a buyer in a buyer's market, getting a bargain is a snap. But what happens when lots of other people are... View Details
Keywords: by Michael Wheeler
- 08 Aug 2023
- Research & Ideas
Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions
A racial salary gap has persisted in the US for more than 50 years among minority groups, with Black people currently earning 30 to 35 percent less than Whites. Now new research shows that in addition to receiving smaller paychecks, Black workers are also less likely... View Details
Keywords: by Michael Blanding
- 17 Dec 2009
- Working Paper Summaries
Integrity: Without It Nothing Works
Keywords: by Michael C. Jensen
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
Harvard Business School Professor Amy Edmondson experienced her first big-stakes professional failure when she was just starting out in her academic career, some 30 years ago, after a decade working in engineering and consulting. Little did she know at the time, but... View Details
Keywords: by Michael Blanding
- Book Review
Review of Understanding American Economic Decline, edited by Michael A. Bernstein and David E. Adler
By: Willis Emmons
Emmons, Willis. "Review of Understanding American Economic Decline, edited by Michael A. Bernstein and David E. Adler." Journal of Economic History 55, no. 2 (June 1995): 448–453.
- April 2007
- Book Review
Book Review of 'Economic Analysis, Moral Philosophy, and Public Policy' by Daniel Hausman and Michael McPherson
By: Nien-he Hsieh
Hsieh, Nien-he. "Book Review of 'Economic Analysis, Moral Philosophy, and Public Policy' by Daniel Hausman and Michael McPherson." Business Ethics Quarterly 17, no. 2 (April 2007): 366.
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
myopically focused. It’s better to pause, take a look around, and reconsider the situation.” If you or someone you love is having thoughts of suicide, please call the National Suicide Prevention Lifeline at 800-273-TALK. About the Author View Details
Keywords: by Michael Blanding
- 30 May 2013
- Working Paper Summaries
Non-Standard Matches and Charitable Giving
- 12 May 2021
- Book
The Hard Truth About Being a CEO
About the Author Michael Blanding is a writer based in Boston. [Image: iStockphoto/LL28] What's the best management advice you've heard? Share your insights in the comments below. Book Excerpt Five Ways To Keep Connected By David Fubini... View Details
Keywords: by Michael Blanding
- 11 Aug 2022
- Research & Ideas
When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?
“Work hard, and you’ll be successful.” How often do we tell children that the key to success is putting forth effort? That advice might seem like admirable inspiration to encourage kids to work hard as they pursue their goals. However, new research in the Journal of... View Details
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
competitive advantage in an ever-growing rankings industry. And, at a greater level, these more accurate and comprehensive rankings might also encourage a new wave of corporate activism and contribute directly toward the ultimate goal: helping to solve the climate... View Details
- 06 Nov 2023
- Research & Ideas
Did You Hear What I Said? How to Listen Better
It’s a common experience in the workplace: You leave a meeting feeling good about the discussion and believe everyone is on the same page. “Then you meet with someone two days later, and you realize they’re not on the same page at all,” says Hanne Collins, a doctoral... View Details
Keywords: by Michael Blanding
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
New businesses often struggle finding their first customers. The challenge is even more difficult with startups in the sharing economy that launch as platforms connecting independent service providers with consumers. Take Uber. Its platform is two-sided, connecting... View Details
- 29 Sep 2014
- Research & Ideas
Why Do Outlet Stores Exist?
Why do outlet stores exist? The answer may seem obvious to most shoppers—they are places where companies get rid of factory seconds or outdated merchandise at fire-sale prices. Read: bargains, bargains, bargains. And indeed, that may have been the case when the stores... View Details
- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
When budgeting for expenses, people may want to consider including a line item for giving, since a growing body of research shows that spending money on others can provide a mental boost. Harvard Business School Assistant Professor Ashley Whillans recently partnered... View Details
Keywords: by Michael Blanding
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
Thousands of visitors flock to Disney World every day to immerse themselves in all kinds of exciting experiences—a cruise on the Pirates of the Caribbean; a visit to the China pavilion at EPCOT; a meet-and-greet with a favorite princess. For many guests, however, the... View Details
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
by sales employees. “You get a lot of pushback at the initial stages,” says Chung. “You can see people who get a higher quota saying, this is not right.” When companies stick with the program, however, Chung has seen such resistance from employees lessen over time.... View Details
Keywords: by Michael Blanding
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
Jamie_Hall Amazon’s acquisition of Whole Foods last August was the corporate equivalent of mixing tap water with organic extra virgin olive oil. You’d be hard-pressed to find two companies with more different value propositions. Even so, it was surprising to hear... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
A simple view of negotiation presents a cold transaction between what one person has and what the other person is willing to pay for it. If the price is right, the deal gets done. As anyone who has recently bought a car or sold a house knows, however, negotiations are... View Details
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
$45.6 billion and serves 30 million passengers. “The industry clearly benefits from having a loyal base of enthusiastic repeat customers who love the cruising experience,” Gilson says. “It’s a passion for them.” About the Author Michael... View Details