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Publications

Publications

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  • All HBS Web  (260)
    • News  (66)
    • Research  (154)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (75)

Show Results For

  • All HBS Web  (260)
    • News  (66)
    • Research  (154)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (75)
← Page 6 of 260 Results →
  • Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

from general merchandisers to cotton commodity brokers, they opened an office in New York in 1858, the center of the commodities trading business. The firm served as brokers between farmers selling cotton and industrialists and exporters... View Details
  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

Because consumers gravitate to merchandise labeled as “updated,” even if the items are not necessarily improved, according to the results. "Once something says ‘revised’ on it, it makes you suspend critical judgment." “After showing... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

targeted customer segments, produced increased customer satisfaction, which led to increased revenue from nongasoline merchandise and gasoline volume growth that exceeded industry averages by more than 2 percent per year. The innovative... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

its cans, and Sony for its electronic devices. These suppliers are then responsible for supplying, displaying, pricing, and advertising their merchandise within the space allocated by Wal-Mart, and they receive the revenue from sales to... View Details
Keywords: by Sean Silverthorne; Technology
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

any of his contemporaries, however, he strove to make an all-encompassing system of sales management. He created a global sales force that constantly sought new customers (and tried to sell replacement merchandise to existing ones) and... View Details
Keywords: by Laura Linard
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

the Society's merchandising businesses, brand extensions, and licensed products and services? "This issue appears to be pretty straightforward—it's just a reporting issue," says Garvin. "In fact it embeds the larger issue... View Details
Keywords: by Sean Silverthorne; Publishing
  • 05 Mar 2012
  • Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

execute a strategy.” Penney will be able to move more merchandise off the floor faster, Lal adds, quickly making room for fresh items. This strategy could bring customers into the store more frequently and buying when they find a... View Details
Keywords: by Kim Girard; Retail
  • 01 Dec 1997
  • News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

which combined all of Martha's business interests into a single, integrated, synergistic company. What has your business strategy been at MSLO? A key piece has been building a core creative and editorial content that we spin out across all of the media windows and... View Details
  • Web

Winners & Runners-Up | New Venture Competition

Paul Sternhell Business Track Runner-Up Empower is a specialty merchandiser of useful “lifestyle” products for people with disabilities. Music Games, Int. Dana Soiman Henry Tam Igor Tkachencko Sasha Gimpelson Business Track Runner-Up MGI... View Details
  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

customer-facing operating environment affects organizational design choices such as control systems, incentives, performance measurement, and ownership structures," explains Campbell. "Even firms that have very standardized business models in terms of products, labor,... View Details
Keywords: by Julia Hanna; Retail
  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

lost time; competitors have responded to its initiatives by incorporating some of Tesco's approaches in their own merchandising and assortment selections. The second question is how long the Tesco board will permit management to... View Details
Keywords: by Sean Silverthorne; Retail
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

merchandise into their distribution centers. All retailers are suffering from a shortage of truckers, a shortage of trailers, shortage of capacity in all the logistics networks to move goods around. At the same time, we’re seeing... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 15 Mar 2017
  • Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
Keywords: by Carmen Nobel; Green Technology
  • 25 Feb 2020
  • News

Task Force

Above: At Zubale, Monroy (left) and Campbell connect independent contractors with merchandising tasks. (photo by Rodrigo Ceballos) Allison Campbell and Sebastian Monroy (both MBA 2018) met on their first day of classes at HBS. Members of... View Details
Keywords: Julia Hanna; gig economy; Retail Trade
  • 01 Jun 2022
  • News

A Sustainable Solution for Fashion

to make inventory predictions and optimize the buying, sourcing, and distribution of inventory among the omni-channel network. “Syrup gives you the recommendations, and then you as the merchandiser are the decision maker,” Theuerkauf... View Details
Keywords: April White
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

promoted to vice president and divisional merchandise manager for furniture and decorative supplies. There she had profit and loss responsibility for $350 million and twelve people in an area with poor assortment of merchandise, flat... View Details
Keywords: by Linda Hill
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

the probability of success for ideas central to a strategy. Frequent testing has been especially relevant for retailers, whose merchandise displays offer endless opportunities to test product placement ideas. Now organizations whose... View Details
Keywords: by James Heskett; Technology
  • 23 Aug 2006
  • Op-Ed

The Real Wal-Mart Effect

would pay several percentage points more for the food and nonfood merchandise that—after housing—is their second-largest household expense. So in the debate about what to do about Wal-Mart, let's keep in mind who's reaping the benefits of... View Details
Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail
  • 06 Feb 2013
  • What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

stock went up 10 percent in the first hour after the market closed and the earnings were announced." This is a product of a philosophy that employees are critical, because they basically run the business. Working in teams in the company's stores, they buy some of the... View Details
Keywords: by James Heskett
  • 19 Jan 2022
  • Blog Post

From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business

at West Elm as a buyer, analyzing trends in the market and developing our Bedding and Bath products, before moving into buying at Bloomingdale’s (just like Rachel from Friends), where I selected and oversaw merchandise from several... View Details
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