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  • All HBS Web  (4,822)
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Show Results For

  • All HBS Web  (4,822)
    • People  (2)
    • News  (688)
    • Research  (3,319)
    • Events  (31)
    • Multimedia  (31)
  • Faculty Publications  (2,268)
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  • October 1992
  • Article

Creating A Comprehensive Performance Measurement System

By: Robert G. Eccles Jr. and Philip J. Pyburn
Keywords: Performance; Measurement and Metrics; System
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Eccles, Robert G., Jr., and Philip J. Pyburn. "Creating A Comprehensive Performance Measurement System." Management Accounting (October 1992).
  • May 2008
  • Article

Nonfinancial Performance Measures and Promotion-Based Incentives

By: Dennis Campbell
Keywords: Performance; Measurement and Metrics; Motivation and Incentives
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Campbell, Dennis. "Nonfinancial Performance Measures and Promotion-Based Incentives." Journal of Accounting Research 46, no. 2 (May 2008).
  • Article

International Data on Measuring Management Practices

By: Nicholas Bloom, Renata Lemos, Raffaella Sadun, Daniela Scur and John Van Reenen
We examine methods used to survey firms on their management and organizational practices. We contrast the strengths and weaknesses of "open-ended questions" (e.g., World Management Survey) with "closed questions" (e.g., Management and Organizational Practices Surveys).... View Details
Keywords: Surveys; Strength and Weakness; Management Practices and Processes
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Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen. "International Data on Measuring Management Practices." American Economic Review: Papers and Proceedings 106, no. 5 (May 2016): 152–156.
  • spring 1991
  • Article

New Systems for Measurement and Control

By: Robert S. Kaplan
Keywords: System; Measurement and Metrics
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Kaplan, Robert S. "New Systems for Measurement and Control." Engineering Economist (spring 1991): 201–218.
  • 2012
  • Other Unpublished Work

Measuring the Broadband Bonus in 20 OECD Countries

By: Shane Greenstein and Ryan McDevitt
This paper provides estimates of the economic value created by broadband Internet using measures of new gross domestic product and consumer surplus. The study finds that the economic value created in 30 OECD countries correlates roughly with the overall size of their... View Details
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Greenstein, Shane, and Ryan McDevitt. "Measuring the Broadband Bonus in 20 OECD Countries." OECD Digital Economy Papers, No. 197, OECD Publishing, April 2012.
  • 1981
  • Article

Organizational Performance: Recent Developments in Measurement

By: R. M. Kanter and D. Brinkerhoff
Keywords: Organizations; Performance; Measurement and Metrics
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Kanter, R. M., and D. Brinkerhoff. "Organizational Performance: Recent Developments in Measurement." Annual Review of Sociology 7 (1981): 321–49.
  • September–October 1988
  • Article

Measure Costs Right: Make the Right Decisions

By: Robin Cooper and Robert S. Kaplan
Keywords: Measurement and Metrics; Cost; Decision Making
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Cooper, Robin, and Robert S. Kaplan. "Measure Costs Right: Make the Right Decisions." Harvard Business Review 66, no. 5 (September–October 1988): 96–103.
  • November 2007
  • Article

Measuring Consumer and Competitive Impact with Elasticity Decompositions

Marketing investments are designed to change consumer behavior in ways that help goods compete in the marketplace. Previous research has focused on using elasticity decompositions to measure how these investments affect either consumer decision making or competing... View Details
Keywords: Decision Choices and Conditions; Investment Return; Marketing Strategy; Consumer Behavior; Measurement and Metrics; Mathematical Methods; Competitive Advantage
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Steenburgh, Thomas J. "Measuring Consumer and Competitive Impact with Elasticity Decompositions." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 636–646.
  • 2011 - 2011
  • Conference Presentation

The Limits of Measuring Social Impact

By: Alnoor Ebrahim
Citation
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Ebrahim, Alnoor. "The Limits of Measuring Social Impact." In Academic Showcase. Paper presented at the HBS Conference on Executive Compensation: A Broader View, Harvard Business School, 2011. (Also sponsored by the Harvard Kennedy School of Government.)
  • January 2001
  • Teaching Note

Measurement and Management at CitySoft TN

By: V.G. Narayanan, Lisa Brem and Sanjay Pothen
Teaching Note for (9-100-056). View Details
Keywords: Information Technology Industry
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Narayanan, V.G., Lisa Brem, and Sanjay Pothen. "Measurement and Management at CitySoft TN." Harvard Business School Teaching Note 101-073, January 2001.
  • January 1994 (Revised March 2000)
  • Background Note

Notes on Reliability and Attitude Measurement

By: Alvin J. Silk
Keywords: Attitudes; Performance Consistency
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Silk, Alvin J. "Notes on Reliability and Attitude Measurement." Harvard Business School Background Note 594-087, January 1994. (Revised March 2000.)
  • 1980
  • Chapter

Measuring Consumer Satisfaction Through Survey Research

By: J. Quelch and S. Ash
Citation
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Quelch, J., and S. Ash. "Measuring Consumer Satisfaction Through Survey Research." In Controlling the Marketing Effort, edited by J. Carman and E. Langeard, G1–G9. Aix, France: Université d'Aix-Marseille, 1980.
  • 2019
  • Working Paper

Stewardship Codes and Shareholder Voting on Disputed Ballot Measures

By: Trang T. Nguyen and Charles CY Wang
This study examines the impact of stewardship codes on investor voting behavior in disputed ballot measures-- where ISS's recommendation differs from management's recommendation-- across nine countries. U.S. institutional investors' voting behavior in adopting country... View Details
Keywords: Stewardship Codes; Investment; Voting; Behavior
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Nguyen, Trang T., and Charles CY Wang. "Stewardship Codes and Shareholder Voting on Disputed Ballot Measures." Harvard Business School Working Paper, No. 20-035, September 2019.
  • Research Summary

Performance Measurement and Accountability in the Social Sector

Professor Ebrahim's research examines the pressures for accountability facing social sector organizations, and their implications for organizational performance. How can nonprofits and social enterprises measure performance in order to achieve better results? This... View Details
  • 2024
  • Working Paper

Measuring the Prevalence of Sensitive Behaviors

By: Tamar Krishnamurti and Leslie John
Citation
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Krishnamurti, Tamar, and Leslie John. "Measuring the Prevalence of Sensitive Behaviors." Working Paper, December 2024.
  • September 2024
  • Article

Comprehensive Measurement of Biopharmaceutical R&D Investment

By: Amitabh Chandra, John Drum, Michael Daly, Henry Mirsberger, Samuel Spare, Ulrich Neumann, Silas Martin and Noam Kirson
Keywords: Research and Development; Investment; Pharmaceutical Industry
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Chandra, Amitabh, John Drum, Michael Daly, Henry Mirsberger, Samuel Spare, Ulrich Neumann, Silas Martin, and Noam Kirson. "Comprehensive Measurement of Biopharmaceutical R&D Investment." Nature Reviews: Drug Discovery 23, no. 9 (September 2024): 652–653.
  • 2012
  • Book

How Will You Measure Your Life?

By: Clayton M. Christensen, James Allworth and Karen Dillon
Citation
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Christensen, Clayton M., James Allworth, and Karen Dillon. How Will You Measure Your Life? Harper Business, 2012.
  • Working Paper

Measuring the Perceived Liquidity of the Corporate Bond Market

By: Sergey Chernenko and Adi Sunderam
We propose a novel measure of bond market liquidity that does not depend on transaction data: the strength of the cross-sectional relationship between mutual fund cash holdings and fund flow volatility. Our measure captures how liquid funds perceive their portfolio... View Details
Keywords: Bond Market; Bonds; Financial Liquidity; Measurement and Metrics
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Chernenko, Sergey, and Adi Sunderam. "Measuring the Perceived Liquidity of the Corporate Bond Market." NBER Working Paper Series, No. 27092, May 2020.
  • October 2022
  • Teaching Note

Creating and Measuring Purpose at Viega

By: Ethan Rouen and Suraj Srinivasan
Teaching Note for HBS Case No. 122-028. View Details
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Rouen, Ethan, and Suraj Srinivasan. "Creating and Measuring Purpose at Viega." Harvard Business School Teaching Note 123-035, October 2022.
  • 11 Jan 2012
  • Other Presentation

Value-Based Health Care Delivery: Outcomes Measurement

By: Michael E. Porter
Keywords: Health
Citation
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Porter, Michael E. "Value-Based Health Care Delivery: Outcomes Measurement." Institute for Strategy and Competitiveness, Boston, MA, January 11, 2012.
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