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  • All HBS Web  (197)
    • News  (43)
    • Research  (134)
  • Faculty Publications  (33)

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  • All HBS Web  (197)
    • News  (43)
    • Research  (134)
  • Faculty Publications  (33)
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  • 11 May 2011
  • Research & Ideas

Building a Better Board

stock price doing OK? "It was a 10-minute conversation, and that was that," Kaufman says. These days, the assessment is usually much more wide-spread, taking into account both quantitative and qualitative metrics other than just recent financial results, such... View Details
Keywords: by Carmen Nobel
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

other firms around the world improve in competitiveness and quality, at what point are customers no longer going to be willing to pay a premium for higher-quality goods? The quality differential will also probably shrink over time in... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

customer side of the chicken-and-egg conundrum. Millions of shoppers have used cards for years, with little hassle. Edelman points out that people will continue to carry cards even if digital payments gain some traction, so the barrier to... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 16 Mar 2010
  • First Look

First Look: March 16

Entrepreneurs with demonstrated market-timing skill are also more likely to outperform industry peers in their subsequent ventures. This is consistent with the view that if suppliers and customers perceive the entrepreneur to have... View Details
Keywords: Martha Lagace
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

brick and clicks are Home Depot and Pet Smart. What did Home Depot do right? Rajiv Lal: Home Depot thought about the challenges facing their business very strategically. They've gone category by category and asked: What is the best way to service the View Details
Keywords: by Sean Silverthorne; Retail
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

than mass production or mass customization should be. So the book's first section, on operations strategy, focuses on how a company can go about creating an operations... View Details
Keywords: by Martha Lagace
  • 09 Apr 2008
  • Research & Ideas

The Matchmaker of the Modern Economy

savings market, but they were reluctant to invest in risky new ventures. Custom and prudence dictated that the trustees of these firms confined their investments to high-grade bonds or blue-chip securities. [ARD's acting president Ralph]... View Details
Keywords: by Spencer E. Ante
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

sets. To demonstrate the sets, he secured informal permission from his employer to string an electrical wire from a local hilltop to serve as an antenna for the reception of signals from Philadelphia stations. When customers who purchased... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 22 May 2007
  • First Look

First Look: May 22, 2007

successes and failures of this serial global entrepreneur. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807045 Burt's Bees: Leaving the Hive Harvard Business School Case 507-017 Rapid growth is pushing Burt's Bees' natural personal... View Details
Keywords: Martha Lagace
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

about it. Some are comfortable with being known because there is some mission that they are trying to communicate, and others truly need consumers to experience the art itself. In the latter case, the chef needs to be able to scale up production for View Details
Keywords: by Michael Blanding; Food & Beverage
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

strength. Through a 10-day field experiment involving over 500 high-powered computer programmers, the researchers sought to determine just how employees would respond to working in environments somewhat customized to how they like to... View Details
Keywords: by Michael Blanding
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

place for permanent residents or poorly designed for families in a mass market. Finally, consider the costs of projects that more often than not go way over budget and then result in crushing long-term debt burdens. Montreal's Olympic... View Details
Keywords: Re: Multiple Faculty; Sports
  • 13 Sep 2016
  • First Look

September 13, 2016

closes in 2015. Yirendai sought to capture its customers and make virtually instantaneous credit decisions online. CreditEase’s commercial success makes funding Yirendai’s growth not an issue. P2P lending in China, after explosive growth... View Details
  • 11 Jun 2014
  • Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

redefined," Higgins says. "The younger generation doesn't care as much about cable TV." And for older sports fans, mobile devices are gaining popularity because they allow for multitasking. "Wyc Grousbeck was on a tour of hospitals for the blind in... View Details
Keywords: by Carmen Nobel; Sports; Financial Services
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

"Islamofascists." Their attack on the World Trade Center was said to be our generation's Pearl Harbor. In addition to coveting weapons of mass destruction and covertly sponsoring terrorism, Saddam Hussein was denounced as an... View Details
Keywords: Martha Lagace
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

customer value, and the transformation of the stores of offline-first retailers from fulfillment-dominant centers into experience-dominant centers, which simultaneously reduce store size and inventory while improving the View Details
Keywords: Sean Silverthorne
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

solution identification. To help the hungry, he went to SNAP offices to observe and talk to people applying for food benefits. So, the practicalities involve customer discovery and even some prototyping, but with the public, not to them... View Details
Keywords: by Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

limited to the Mac and it had to become a PC peripheral as well. Once he made the move to the PC market, he created the potential to access a much broader market than his core customer base. The Apple core View Details
Keywords: by Sean Silverthorne
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=55235 Gifts of the Immigrants, Woes of the Natives: Lessons from the Age of Mass Migration By: Tabellini, Marco Abstract—In this paper, I show that political opposition to immigration can... View Details
Keywords: Dina Gerdeman
  • 03 Jan 2017
  • First Look

January 3, 2017

United States began to use standardized color, achieved by synthetic dyes, as part of their marketing strategies. The emergence of the synthetic dye industry paralleled the growth of mass production and mass... View Details
Keywords: Carmen Nobel
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