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- All HBS Web (266)
- Faculty Publications (45)
Show Results For
- All HBS Web (266)
- Faculty Publications (45)
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market share, View Details
Keywords: by Robert S. Kaplan
- Web
Research - Behavioral Finance & Financial Stability
. More Info Real Credit Cycles By: Pedro Bordalo , Nicola Gennaioli , Andrei Shleifer & Stephen J. Terry JAN 2021 This research assesses the ability of non-rational expectations to account for boom-bust macroeconomic cycles. The authors... View Details
- Web
Winners & Runners-Up | New Venture Competition
Care) Sidhant Jena, HBS Anshuman Sharma Ikaro Silva Social Enterprise Track Winner Provide remote cardiac diagnostic services in the emerging markets, which account for 80% of global cardiovascular disease burden. The Watt Campaign Luke... View Details
- Web
HBS - Financials | Supplemental Financial Information
percent of which was either entirely residential or blended. Internationally, the group launched new cohorts for its Senior Leadership Programs in India and the Middle East. Total Executive Education tuition revenue accounted for 18... View Details
- Web
Banking System - Behavioral Finance & Financial Stability
Income The net interest margin (NIM) peaked prior to the financial crisis and has been steadily increasing in recent years. NIM is defined as interest income minus interest expenses, divided by assets. Source: Bank Holding Company Y9C... View Details
- 01 Dec 2019
- News
Remix
soon the storm of allegations would draw undeniably close. In November, the award-winning screenwriter Jenny Lumet published a first-person account in the Hollywood Reporter of being violated in 1991 by Russell Simmons, the king of... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
were not strong enough to prevent the growth of private labels in Europe, but they were sufficient to maintain Unilever's strong position in higher margin products. It was able to leverage knowledge of brands and products between... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
to combat gray markets is to increase internal transfer prices to foreign subsidiaries in order to increase the gray market's cost base. We illustrate that when a gray market competitor is present, the optimal price for internal transfers exceeds View Details
Keywords: Martha Lagace
- 12 Mar 2021
- News
My Favorite Case
rural regions, and regulatory uncertainties. “One of the exciting things about Alibaba and Ant Financial is Jack Ma’s vision of financial inclusion across China. So you have rural potato farmers who have really no bank accounts and no... View Details
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
this way, tutors managed to walk the line—performing their role as an authority figure while accounting for their sense of self as well as that of their students. Reid says tutors engaged in this activity largely without tools or guidance... View Details
Keywords: by Julia Hanna
- Web
HBS - Financials | Supplemental Financial Information
which increased 6 percent and accounted for 43 percent of the group’s total annual sales in fiscal 2023. Revenue from Corporate Learning products and services increased 7 percent from fiscal 2022. Corporate Learning partners with... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
will always be on the margin unless there is huge support within the public. Major changes in a business occur when major economics are demonstrated—new markets with new products, innovation, business model. These were well highlighted in... View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
customers are encouraged to trade down to lower margin merchandise or services, or just become so confused that they won't buy. It is difficult enough to compete with others; do not compete with yourself! By and large, simple product... View Details
Keywords: by Benson P. Shapiro
- 20 Dec 2006
- Op-Ed
Investors Hurt by Dual-Track Tax Reporting
accounting earnings. Corporate tax shelters that reduce book income are rarely, if ever, undertaken, and the main benefit of many shelters is the book income they produce. The proposal to publicly report taxes paid is an eminently... View Details
Keywords: by Mihir Desai
- 01 Mar 2017
- News
Students Forecast Climate Change’s Impact
14.5% of worldwide greenhouse gas emissions are a result of livestock, and beef and dairy production account for 65% of livestock emissions.” Fix: Give Up Beef. “Given Shake Shack’s position as a mission-driven and fast-growing brand, and... View Details
Keywords: Dan Morrell
- Web
2021 Symposium - Race, Gender & Equity
strikingly come to the fore this past year, here in the US and across the world. We have been alternately devastated and heartened by what we’ve seen: civil protests over the repeated, now increasingly publicized police killings of Black people, as well as View Details
- Web
2021 Symposium - Race, Gender & Equity
strikingly come to the fore this past year, here in the US and across the world. We have been alternately devastated and heartened by what we’ve seen: civil protests over the repeated, now increasingly publicized police killings of Black people, as well as View Details
- 25 Jan 2011
- First Look
First Look: Jan. 25
the intensive margin vary substantially across technologies; (3) the cross-country dispersion of adoption lags has declined over time while the cross-country dispersion in the intensive margin has not; and... View Details
Keywords: Sean Silverthorne
- 15 Jun 2021
- News
Advancing Racial Equity
and—subsequently—address the needs of those underrepresented or marginalized because of gender, race, creed, nationality, sexual orientation, political beliefs, and socioeconomic background. This ongoing work follows the September 2020... View Details
- 10 Feb 2021
- Blog Post
What You Can Do to Create an Anti-Racist Organization
anti-racism to the workplace is critical because racism is not simply people being unkind to one another. As Manso-Brown explains “Racism is around us all the time without us doing anything. It is a system created for economic, political, and social reasons that... View Details