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    Glass Half Broken

    Why the gender gap persists and how we can close it. For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on... View Details
    • January–February 2021
    • Article

    How to Help (Without Micromanaging)

    By: Colin M. Fisher, Teresa M. Amabile and Julianna Pillemer
    Extensive research shows that when employees get hands-on managerial support, they perform better than when they’re left to their own devices, but unnecessary or unwanted help can be demoralizing and counterproductive. So how do you intervene constructively? The... View Details
    Keywords: Helping; Employees; Groups and Teams; Management
    Related
    • February 2008 (Revised September 2010)
    • Case

    Enterprise Culture in Chinese History: Zhang Jian and the Dasheng Cotton Mills

    By: Elisabeth Koll
    This case focuses on the legal and managerial evolution of limited-liability firms in China, using the example of the Dasheng cotton mills in Nantong near Shanghai. Dasheng, one of the earliest and most successful industrial enterprises in pre-war China, was founded by... View Details
    Keywords: History; Law; Organizational Culture; Family Ownership; State Ownership; Corporate Governance; Financial Crisis; Business and Government Relations; Entrepreneurship; Change; Manufacturing Industry; Shanghai; China
    Related
    • March 1992 (Revised December 1992)
    • Case

    Salomon and the Treasury Securities Auction

    By: Dwight B. Crane
    Set in June 1991, two months prior to Salomon Brothers' announcement that the firm had violated the Treasury Department's rules governing the auctions of new Treasury securities. Salomon Vice Chairman John Meriwether must decide how to address problems that continue to... View Details
    Keywords: Debt Securities; Managerial Roles; Ethics; Market Transactions; Bonds; Investment Banking; Crisis Management; Auctions; Legal Liability; Banking Industry
    Related

      How to Help (Without Micromanaging)

      Extensive research shows that when employees get hands-on managerial support, they perform better than when they’re left to their own devices, but unnecessary or unwanted help can be demoralizing and counterproductive. So how do you intervene... View Details

      • October 2016
      • Case

      Malenti Strings: Intrapreneurship within FLG, Inc.

      By: David A. Garvin and Rachel Gordon
      This case follows Jenica Fletcher as she rebuilds her company's guitar strings division from the ground up. Convinced that she could turn the division around if given complete independence from corporate headquarters, Fletcher relocated the group, rebranded it as... View Details
      Keywords: Organizational Change and Adaptation; Management Style; Management Practices and Processes; Restructuring; Business Divisions; Consumer Products Industry
      Related
      • 2021
      • Book

      Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work

      By: Colleen Ammerman and Boris Groysberg
      Why does the gender gap persist and how can we close it? For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on record.... View Details
      Keywords: Women; Career; Gender Gap; Glass Ceiling; Gender; Employment; Personal Development and Career; Equality and Inequality; Organizational Culture; Diversity; Management; Strategy
      Related
      • 2011
      • Article

      Organizational Errors: Directions for Future Research

      By: Paul S. Goodman, Rangaraj Ramanujam, John S. Carroll and Amy C. Edmondson
      The goal of this paper is to promote research about organizational errors—i.e., the actions of multiple organizational participants that deviate from organizationally specified rules and can potentially result in adverse organizational outcomes. To that end, we advance... View Details
      Keywords: Research; Organizations; Interests; Managerial Roles; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Learning
      Related
      • Research Summary

      Non-Financial Incentives

      My research shows how firms combine many facets of internal governance to motivate managers. A perspective that underlies much of my research is that managers are not motivated by financial rewards alone: “it’s not just about the... View Details

      • November 1990 (Revised June 1991)
      • Case

      Final Voyage of the Challenger

      Provides a summary of technical and organizational details that led to the decision to launch the Challenger Space Shuttle, and to the ensuing accident. Details of design and testing milestones of the Space Shuttle, with a focus on the Solid Rocket Booster, offer... View Details
      Keywords: Information Technology; Risk Management; Ethics; Decision Choices and Conditions; Business Processes; Aerospace Industry; United States
      Related
      • October 1979 (Revised January 1983)
      • Case

      IBM Corp.: The Bubble-Memory Incident

      Focuses on the role of IBM's Corporate Management Committee (CMC) in resolving conflicts between the line and staff elements of IBM's organization. The issue for discussion is not a substantive technological question but a question of the proper role for the CMC in... View Details
      Keywords: Managerial Roles; Conflict and Resolution; Computer Industry
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      • April 2003
      • Tutorial

      ABC Pen Factory Tutorial

      By: Robert S. Kaplan
      To preview this online product, Authorized Faculty can call our customer service department at 1-800-545-7685 or 617-783-7600. Illustrates, via a guided audio tour accompanied by dynamically changing spreadsheets, the role for activity-based cost systems. The numerical... View Details
      Keywords: Factories, Labs, and Plants
      Related
      • September 2014 (Revised June 2016)
      • Case

      edX: Strategies for Higher Education

      By: David Collis, Matthew Shaffer and Ashley Hartman
      In May 2012, Harvard University and the Massachusetts Institute of Technology (MIT) founded edX, a new non-profit joint venture that would provide a platform for massive open online courses (MOOCs). edX did not produce original courses or instructional content—it made... View Details
      Keywords: MOOCS; edX; Online Platforms; Online Education; Harvard University; MIT; Execution; Monetization; Brand Management; Higher Education; Information Technology; Strategy; Disruptive Innovation; Digital Platforms; Education Industry
      Related
      • May 1990 (Revised September 1994)
      • Background Note

      Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information

      By: Krishna G. Palepu
      Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information on firms' strategies, and when investors suspect that managers have incentives not to fully disclose this... View Details
      Keywords: Financial Reporting; Strategy; Knowledge Management
      Related
      • 03 Jun 2014
      • Blog Post

      Springing Forward on Social Enterprise Career Paths

      Hello from HBS Social Enterprise Initiative! We apply innovative business practices and managerial disciplines to drive sustained, high-impact social change at HBS and beyond. Spring is one of the most exciting (and busy) times at HBS!... View Details
      • September 2016 (Revised July 2017)
      • Case

      Transferring Knowledge Between Projects at NASA JPL (A)

      By: Dorothy Leonard and Christopher Myers
      The Jet Propulsion Laboratory, a federally funded research institution within NASA, the U.S. National Aeronautics and Space Administration, has played a large role in many space and planetary explorations, particularly to the planet Mars. As a project-based... View Details
      Keywords: Knowledge Sharing; Knowledge Management; Employees; Experience and Expertise; Aerospace Industry; United States
      Related
      • 27 Jan 2009
      • First Look

      First Look: January 27, 2009

      automatically consider the potentially dubious motives of agents who cause harm indirectly. Experiment 4 demonstrates an effect of indirect agency on purchase intentions. Download the paper: http://www.hbs.edu/research/pdf/09-012.pdf Product-Market Competition and... View Details
      Keywords: Martha Lagace
      • Research Summary

      Overview

      Pushing decision authority downward and increasing employee autonomy have become watchwords for the modern organization. Leaders of contemporary organizations view efforts to replace “command and control” systems with less-hierarchical approaches to organizing as... View Details
      Keywords: Formalization; Teams; Decentralization; Hierarchy; Organizational Design; Organizational Structure; Self-managing Organizations; Future Of Work; Flat Organization
      • March 1991 (Revised January 1996)
      • Case

      The General Mills Board and Strategic Planning

      By: Jay W. Lorsch
      Examines the General Mills Board of Directors' role in the General Mills joint venture with Nestle S.A. to sell cereals outside of North America. It raises the more general question of the appropriate role for the board of directors in strategy formulation. View Details
      Keywords: Joint Ventures; Trade; Corporate Governance; Managerial Roles; Expansion; Food and Beverage Industry; North America
      Related

        A Practical Approach to Sales Compensation: What Do We Know Now? What Should We Know in the Future?

        Personal selling represents one of the most important elements in the marketing mix, and appropriate management of the sales force is vital to achieving the organization’s objectives. Among the various instruments of sales management, compensation plays a pivotal... View Details