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- All HBS Web
(254)
- News (37)
- Research (186)
- Multimedia (2)
- Faculty Publications (81)
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- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
management," says Cespedes, a senior lecturer in the Entrepreneurial Management unit at Harvard Business School. "But far fewer confront a basic fact: Companies typically spend much more money and hire many more people,... View Details
Keywords: by Carmen Nobel
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
compared to 59 percent in the industry's top quartile and 109 percent in the industry overall. (Part-time employee turnover for QT is 36 percent, compared to 84 percent in the top quartile and 157 percent overall.) "This issue of... View Details
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
company. "Considering we just changed one hour on the first day of orientation, the results were amazing," Gino says. The turnover rate in the control group was 47.2 percent higher than that of the individual identity group, and 16.2... View Details
- 18 Dec 2007
- First Look
First Look: December 18, 2007
a social loss function. Purchase the paper from SSRN.com ($5): http://papers.nber.org/papers/w13622 New Framework for Measuring and Managing Macrofinancial Risk and Financial Stability Authors:Dale F. Gray, Robert C. Merton, and Zvi Bodie... View Details
Keywords: Martha Lagace
- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
“Problems happen in family management when there are three or four brothers. All brothers may not be of equal capability and commitment.” Successful family-owned enterprises build mechanisms that over time recognize the value that each... View Details
Keywords: by Sean Silverthorne
- 18 Dec 2017
- Op-Ed
Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs
Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
the right questions," says Kaplan, a Professor of Management Practice at Harvard Business School. "Most leaders spend a lot of their time looking for answers. Very often, they may feel isolated and alone. I want to help them... View Details
Keywords: by Carmen Nobel
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 01 Jul 2014
- First Look
First Look: July 1
force. Students must analyze the factors contributing to turnover as well as the role of the field sales force in Clef's profitable business strategy. Among other things, the Clef case illustrates that View Details
Keywords: Carmen Nobel
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
can reach beyond the company walls to include customers. The importance of analysis related to employee turnover at another company, where managers became concerned when they observed high View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 11 Sep 2012
- First Look
First Look: September 11
Rockman, Sven Beckert, and David Waldstreicher. University of Pennsylvania Press, forthcoming Abstract The traditional story of modern management begins in the factories of England and New England, extending only much later to the... View Details
Keywords: Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
to change your life. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54720 in press Health Care Management Review Innovation Contest: Effect of Perceived Support for Learning on Participation By: Jung, Olivia S., Andrea... View Details
Keywords: Dina Gerdeman
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
steps: Create a system for evaluating and reviewing crisis plans. Building a process for reviewing crisis management plans and implementing new feedback and lessons helps companies stay ready for the unexpected. Any organization should... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details
- 14 Sep 2010
- First Look
First Look: September 14, 2010
management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries and countries. There appears to be substantial variation in View Details
Keywords: Sean Silverthorne
- 21 Feb 2023
- Research & Ideas
What's Missing from the Racial Equity Dialogue?
conversation: through employment and procurement. Let’s take employment first. Formerly incarcerated people—as returning citizens—have unique experiences they can bring to organizations. Studies also show that they have lower turnover and... View Details
Keywords: by Danielle Kost
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
don’t realize that there are material returns associated with helping these workers,” says Fuller, a professor of management practice. “If I told an executive, ‘You could reduce your turnover of key... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
substantial amount of investment or even management attention. Asymmetric motivation shields companies from competitive response, because their potential challengers are just not interested in fighting. Even if they fight, their hearts... View Details
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
Grushka-Cockayne Abstract—We introduce an exponential smoothing model that a manager can use to forecast the demand of a new product or service. The model has five features that make it suitable for accurately forecasting product life... View Details
Keywords: Dina Gerdeman
- 17 Nov 2015
- First Look
November 17, 2015
prowess, productivity, and ultimately prosperity. This chapter describes recent work in economics and management scholarship on how firms grow, with specific focus on questions surrounding the types of innovations that large and small... View Details
Keywords: Sean Silverthorne