Publications

March 2007 (Revised March 2012)
Case

Edward Jones in 2006: Confronting Success

By: David J. Collis and Troy Smith

When Jim Weddle took over as Managing Partner of Edward Jones in January 2006, the brokerage firm was at a critical juncture. The firm's distinctive strategy had enabled it to grow from its roots in small-town America to become the 4th largest broker in the U.S. Weddle... View Details

Keywords: Decision Choices and Conditions; Goals and Objectives; Growth and Development Strategy; Performance; Competitive Advantage; Financial Services Industry; United States

01 Feb 2000
News

Jerry Shafir: A Simmering Success Story

knowledge of how to get the product out there. Distributing refrigerated products is not an easy business. People could probably come pretty close to copying our re-cipes, but to actually do the marketing and distribution, manage shelf... View Details

Keywords: Deborah Blagg

March 1988 (Revised September 1988)
Case

Friendly Competitors: The Amalgamated Aluminum Succession

By: Benson P. Shapiro

Keywords: Management Succession; Mining Industry; Manufacturing Industry

Find at Harvard

01 Mar 2008
News

Secrets Behind a VC Success Story

confronting challenges in the Third World. Meet Richard America (MBA ’63), who sees policy analysis and quality management as keys to development and economic justice. Web Extra “A National System of Income Supplementation” Sarah Talley’s... View Details

08 Apr 2019
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

In 2015, Steve Kloeblen retired and thought he was done with the corporate world. A graduate of HBS Executive Education’s General Management Program, Kloeblen had more than 30 years of experience with IBM, culminating with his transition... View Details

Keywords: Technology

February 2024 (Revised May 2024)
Case

Johnson Security Bureau: Building Multigenerational Success

By: Henry McGee, Annelena Lobb and David Muoser

Jessica Johnson-Cope, CEO of Johnson Security Bureau (JSB), pondered options for scaling the firm. JSB was the oldest Black-owned security firm in New York, and among the oldest Black-owned security firms in the United States. It provided mostly unarmed security guards... View Details

Keywords: Business Growth and Maturation; Gender; Race; Cybersecurity; Growth and Development Strategy; Competitive Strategy; Expansion; New York (state, US)

Program

Owner/President Management

Summary Building, leading, and growing a successful business can be an all-consuming challenge that leaves little time to focus on leadership and personal growth. But as your business challenges expand, so should your strategic vision and... View Details

21 Apr 2020
News

7 Successful Battle Strategies to Beat COVID-19

May 2003
Module Note

Managing Development Networks

By: Stefan H. Thomke

Describes the concepts and pedagogy for a module on understanding and managing product development networks between firms and within firms and among products themselves. Introduces students to the increasingly important role of networks in the development of new... View Details

Keywords: Product Development; Resource Allocation; Research and Development; Networks; Design; Groups and Teams

2013
Chapter

The Most Successful CEOs Come from Within

By: Joseph L. Bower

The financial crisis of 2008 and the Great Recession caused a crisis of public confidence in business and American-style capitalism, with its focus on maximizing shareholder value. Corporate leaders understood that reform was needed and that they needed to commit... View Details

Keywords: Governing and Advisory Boards; Management Succession; Business and Community Relations; Management Teams

Clubs

Management Consulting Club

Keywords: Consulting

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

described the proliferation of "digital positions" in their companies, from Digital Project Manager or Digital Director to Chief Transformation Officer or Chief Innovation Officer. In one roundtable discussion, participants predicted... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

October 2010 (Revised July 2012)
Case

Hewlett-Packard Company: CEO Succession in 2010

By: Jay W. Lorsch, Krishna G. Palepu and Melissa Barton

Mark Hurd resigned as the CEO of Hewlett Packard in 2010 after the board discovered that he had misfiled expense reports and paid an H.P. contractor for unsubstantiated work. After Hurd left H.P., he joined Oracle, an H.P. competitor. Soon thereafter, the H.P. board... View Details

Keywords: Ethics; Governing and Advisory Boards; Leadership Development; Management Succession; Competitive Strategy; Technology Industry

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

Source: iPhoto Startup founders with a hands-on management style are more likely to retain employees and see their firms thrive, new research shows. The results are particularly applicable to knowledge-intensive technology firms, where... View Details

Keywords: by Dina Gerdeman

2011
Tool

Stepping Up to Management

By: Linda A. Hill

Enable new managers to learn their jobs—while performing their jobs—with content that's integrated into their day-to-day workflow. Stepping Up to Management puts new managers on the right track so they can hit the ground running while laying the foundation for a... View Details

Keywords: Learning; Managerial Roles; Personal Development and Career

Read Now

January 2008
Article

Mastering the Management System

By: Robert S. Kaplan and David P. Norton

Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get... View Details

Keywords: Framework; Management Analysis, Tools, and Techniques; Management Systems; Operations; Performance Improvement; Strategy