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  • All HBS Web  (10,260)
    • People  (14)
    • News  (2,547)
    • Research  (6,429)
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  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 14: Managing Strategic Risk

By: Robert Simons
This module reading provides an overview of the business conduct boundaries, strategic boundaries, and internal control systems used to manage risk. Boundary systems—linked to clear, enforceable sanctions—are essential whenever demanding performance goals are set and... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Boundary Systems; Innovation; Internal Controls; Fraud; Human Behavior; Staff Experts; Strategy; Risk Management; Behavior; Governance Controls; Management Practices and Processes; Boundaries; Employees; Business Strategy; Innovation and Invention
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Simons, Robert. "Strategy Execution Module 14: Managing Strategic Risk." Harvard Business School Module Note 117-114, November 2016. (Revised December 2016.)
  • 28 Oct 2020
  • Podcast

Glint-LinkedIn: Worker sentiment informs management

Polling fatigue is normal in the runup to a presidential election. Employers are finding ways to tap into worker sentiment less obtrusively. Glint-LinkedIn equips firms with survey tools and AI analytics to keep tabs on the collective mental state of their employees.... View Details
  • March 2011 (Revised March 2012)
  • Case

Arck Systems

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Compensation and Benefits; Retention; Performance Effectiveness; Salesforce Management; Motivation and Incentives; Software; Information Technology Industry
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Larkin, Ian. "Arck Systems." Harvard Business School Case 911-056, March 2011. (Revised March 2012.)
  • Web

Password Managers | Information Technology

Password Managers Harvard University’s Password Manager Offering Harvard University has selected 1Password as the preferred password manager for use at the University. View Details
  • November – December 2009
  • Article

Risk Management and the Strategy Execution System

By: Robert S. Kaplan
Keywords: Risk Management; Strategy; System
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Kaplan, Robert S. "Risk Management and the Strategy Execution System." Balanced Scorecard Report 11, no. 6 (November–December 2009): 1–6.
  • November–December 1988
  • Article

Information Technology and Tomorrow's Manager

By: L. M. Applegate, J. I. Cash and Q. D. Mills
Keywords: Information Technology
Citation
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Applegate, L. M., J. I. Cash, and Q. D. Mills. "Information Technology and Tomorrow's Manager." Harvard Business Review 66, no. 6 (November–December 1988): 128–36.
  • September 1980 (Revised April 1984)
  • Background Note

Note on Japanese Management and Employment Systems

By: Michael Beer
Keywords: Management; Employment
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Beer, Michael. "Note on Japanese Management and Employment Systems." Harvard Business School Background Note 481-009, September 1980. (Revised April 1984.)
  • October 1990 (Revised March 1993)
  • Case

Kodak: Control Through Information Management

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Balaguer, Nancy S. "Kodak: Control Through Information Management." Harvard Business School Case 191-060, October 1990. (Revised March 1993.)
  • 1998
  • Working Paper

Information Technology Management from 1960-2000

By: Richard L. Nolan
Citation
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Nolan, Richard L. "Information Technology Management from 1960-2000." Harvard Business School Working Paper, No. 99-018, August 1998.
  • September 2014
  • Article

Improving the Quality of Cancer Care in America Through Health Information Technology

By: Thomas W. Feeley, George W. Sledge, Laura Levit and Patricia A. Ganz
A recent report from the Institute of Medicine titled Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis, identifies improvement in information technology (IT) as essential to improving the quality of cancer care in America. The... View Details
Keywords: Information Technology; Information Technology Industry; Cancer Care In The U.S.; Health; Technology; Health Industry; North and Central America
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Feeley, Thomas W., George W. Sledge, Laura Levit, and Patricia A. Ganz. "Improving the Quality of Cancer Care in America Through Health Information Technology." Journal of the American Medical Informatics Association 21, no. 5 (September 2014): 772–775.
  • December 1985 (Revised July 1986)
  • Background Note

Managing Information Technology, Overview Note

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Goldstein, David. "Managing Information Technology, Overview Note." Harvard Business School Background Note 186-185, December 1985. (Revised July 1986.)
  • Article

Assessing the Impact of Health System Organizational Structure on Hospital Electronic Data Sharing

By: A Jay Holmgren and Eric Ford
Horizontal consolidation in the hospital industry has gained momentum in the United States despite concerns over rising costs and lower quality. Hospital systems frequently point to potential gains in interoperability and electronic exchange of patient information as... View Details
Keywords: Hospitals; Health Information Technology; Health Care; Health Care and Treatment; Data and Data Sets; Information Technology; Consolidation; Knowledge Sharing; Health Industry
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Holmgren, A Jay, and Eric Ford. "Assessing the Impact of Health System Organizational Structure on Hospital Electronic Data Sharing." Journal of the American Medical Informatics Association 25, no. 9 (September 2018): 1147–1152.
  • September 1985
  • Case

General Foods Corp.: The Product Management System

By: John A. Quelch
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Quelch, John A., and Paul W. Farris. "General Foods Corp.: The Product Management System." Harvard Business School Case 586-057, September 1985.
  • 01 Aug 2011
  • News

Debunking the Myths of Management Systems Certification

  • 2003
  • Article

Developing a Management Systems Approach to Sustainability at BMW Group

By: Michael W. Toffel, Natalie Hill and Kellie McElhaney
This article describes how Designworks/USA, a subsidiary of BMW Group, developed a Sustainability Management System (SMS) by integrating the management of environmental, social, and traditional business issues. After several months of deploying the SMS throughout its... View Details
Keywords: Environmental Sustainability; Management Systems; Standards; Operations; Auto Industry
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Toffel, Michael W., Natalie Hill, and Kellie McElhaney. "Developing a Management Systems Approach to Sustainability at BMW Group." Corporate Environmental Strategy 10, no. 2 (2003).
  • March–April 2021
  • Article

Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.

By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an... View Details
Keywords: Digital Tools; Social Media; Social Networks; Transactive Memory Systems; Augmented Intelligence; Artificial Intelligence; Social and Collaborative Networks; Gender; Equality and Inequality; Technology Adoption; Knowledge Management; Performance Improvement; Power and Influence; Organizational Change and Adaptation
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Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
  • August 1995
  • Background Note

Managing in an Information Age: IT Challenges and Opportunities

By: Lynda M. Applegate
The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
Keywords: Information Technology; Information Management; Restructuring; Technological Innovation; Corporate Strategy; Organizational Design; Organizational Change and Adaptation; Information Technology Industry
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Applegate, Lynda M. "Managing in an Information Age: IT Challenges and Opportunities." Harvard Business School Background Note 196-004, August 1995.
  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 7: Designing Asset Allocation Systems

By: Robert Simons
This module reading provides tools and analyses for acquiring and allocating resources. The module begins by reviewing the importance of setting strategic boundaries as a basis for asset acquisitions. Next, a distinction is made between new assets acquired to meet... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Asset Allocation Systems; Payback; Discounted Cash Flow; Internal Rate Of Return; Strategic Investments; Analyzing Acquisitions; Strategy; Capital Budgeting
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Simons, Robert. "Strategy Execution Module 7: Designing Asset Allocation Systems." Harvard Business School Module Note 117-107, November 2016. (Revised December 2016.)
  • April 2019
  • Case

GE Appliances: Implementing Haier's Made-In-China Management System

By: Dennis Campbell, Marshall Meyer, Bonnie Yining Cao and Dawn H. Lau
Keywords: Business or Company Management; Growth and Development Strategy; Manufacturing Industry; Retail Industry; Consumer Products Industry; China; United States
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Campbell, Dennis, Marshall Meyer, Bonnie Yining Cao, and Dawn H. Lau. "GE Appliances: Implementing Haier's Made-In-China Management System." Harvard Business School Case 119-099, April 2019.
  • 1973
  • Book

Curriculum Recommendations for Graduate Professional Programs in Information Systems

By: F. W. McFarlan, R. L. Nolan and D. P. Norton
Keywords: Higher Education; Information Technology
Citation
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McFarlan, F. W., R. L. Nolan, and D. P. Norton. Curriculum Recommendations for Graduate Professional Programs in Information Systems. NY: Holt, Rinehart and Winston, 1973.
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