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  • All HBS Web  (4,748)
    • People  (24)
    • News  (1,647)
    • Research  (1,448)
    • Events  (6)
    • Multimedia  (26)
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  • Research Summary

Managing Multiple Identities at Work

By: Lakshmi Ramarajan
Peoples’ work identities, which are often a deep source of meaning for them, may conflict with or complement cultural, familial, or personal identities they value. A central focus of Professor Ramarajan’s work is understanding, on the individual level, how these... View Details
  • October 2008
  • Article

It's Time to Make Management a True Profession

By: Nitin Nohria and Rakesh Khurana
In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way medicine and law have, argue Khurana and Nohria of Harvard Business School. True... View Details
Keywords: Competency and Skills; Education; Ethics; Corporate Accountability; Management; Trust; Value Creation
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Nohria, Nitin, and Rakesh Khurana. "It's Time to Make Management a True Profession." Harvard Business Review 86, no. 10 (October 2008).
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

Companies that manage for short-term gain rather than long-term growth have been blamed for everything from popularizing celebrity CEOs to causing a significant chunk of the current financial crisis. Now new research findings suggest that... View Details
Keywords: by Sean Silverthorne; Financial Services
  • May 2010
  • Teaching Note

Yale School of Management (TN)

By: Srikant M. Datar and David A. Garvin
Teaching Note for [308011]. View Details
Keywords: Curriculum and Courses; Leadership Development; Learning; Perspective; Transformation; Business Education; Education Industry
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Datar, Srikant M., and David A. Garvin. "Yale School of Management (TN)." Harvard Business School Teaching Note 310-096, May 2010.
  • September 2018
  • Teaching Note

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and Jonathan Cohen
This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case.... View Details
Keywords: Scaling; Education Entrepreneurship; Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
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Kanter, Rosabeth Moss, and Jonathan Cohen. "City Year at 30: Toward Long-Term Impact." Harvard Business School Teaching Note 319-040, September 2018.
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

Summing Up Can managers acquire ways of thinking or ways of learning from doctors? Managers can learn from an understanding of how doctors think. But whether the lessons are profound or even totally... View Details
Keywords: by Jim Heskett
  • September – October 2011
  • Article

Manage the Culture Cycle

By: James L. Heskett
Organizational culture—the shared assumptions, values, and behaviors that determine "how we do things around here"—can be measured and shaped. In organizations with large numbers of customer-facing employees, it can account for up to half of the difference in operating... View Details
Keywords: Organizational Culture; Value; Behavior; Retention; Customer Focus and Relationships; Change Management; Learning; Innovation and Invention; Labor
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Heskett, James L. "Manage the Culture Cycle." World Financial Review (September – October 2011): 2–7.
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

ensure that the casinos' best customers return to play another day. “It's not absolute freedom—it's freedom within a framework" —Francisco de Asís Martinez-Jerez And it turns out that casino hosts are ideal subjects to gain insight into an ongoing question debated for... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 2006
  • Other Teaching and Training Material

Managing the Chicago Public Schools

By: Allen Grossman, Richard Elmore and Caroline King
Keywords: Education; Chicago
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Grossman, Allen, Richard Elmore, and Caroline King. "Managing the Chicago Public Schools." Harvard Business School Publishing, 2006.
  • Teaching Interest

Performance Management for Nonprofit Organizations (Executive Education, Faculty Co-chair)

This Executive Education course —a joint program presented by the HBS Social Enterprise Initiative and Harvard University's Hauser Center for Nonprofit Organizations—explores the impact of measurement on resource allocation, organizational learning, internal processes,... View Details
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

Harvard Business Publishing has released new toolkits to help managers make key marketing decisions on market analysis, breakeven analysis, customer lifetime value, profit and pricing, and analyzing the competitive environment. The five... View Details
Keywords: by Sarah Jane Gilbert
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

productivity, says Professor Gail J. McGovern. In this Q&A, she discusses what executives can do to repair the split and introduces a new diagnostic tool for measuring marketing performance used in the HBS Executive Education program.... View Details
  • April 2004 (Revised June 2004)
  • Case

Neeley University Investment Management Company

This case analyzes the problem of a university looking to reduce its private equity exposure in its endowment. The university hires Cogent Partners, a small investment bank specializing in private equity secondary trading. View Details
Keywords: Financial Management; Private Equity; Higher Education; Education Industry; Education Industry
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Chacko, George C., Ian Charles, Colin McGrady, and Veeral Rathod. "Neeley University Investment Management Company." Harvard Business School Case 204-150, April 2004. (Revised June 2004.)
  • June 2001
  • Teaching Note

Coordinating + Managing Supply Chains: Course Overview Note TN

By: Ananth Raman
Describes the MBA elective course on supply chain management at HBS. Coordinating and Managing Supply Chains focuses on the managerial aspects of supply chains. Acquaints students with practical issues in a variety of supply chains and then identifies barriers to, and... View Details
Keywords: Finance; Framework; Knowledge Use and Leverage; Management Practices and Processes; Managerial Roles; Marketing; Supply Chain Management; Performance Improvement; Planning; Behavior; Integration
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Raman, Ananth. "Coordinating + Managing Supply Chains: Course Overview Note TN." Harvard Business School Teaching Note 601-159, June 2001.
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

survey. Education makes a difference, too. The data showed that the greater the percentage of employees with a college degree in manufacturing and retail firms, the greater the management scores. In... View Details
Keywords: by Carmen Nobel
  • January 2024 (Revised February 2024)
  • Course Overview Note

Managing Customers for Growth: Course Overview for Students

By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry
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Ascarza, Eva. "Managing Customers for Growth: Course Overview for Students." Harvard Business School Course Overview Note 524-032, January 2024. (Revised February 2024.)
  • 2007
  • Manual

Managing School Districts for High Performance: Instructor's Guide

By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson
Teaching by the case method has the potential to affect profoundly the way that teachers, students, and professionals approach the learning process. This companion volume includes detailed teaching notes on each case in the coursebook, with an emphasis on making cases... View Details
Keywords: Learning; Teaching; Cases
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Childress, Stacey, Richard F. Elmore, Allen S. Grossman, and Susan Moore Johnson, eds. Managing School Districts for High Performance: Instructor's Guide. Cambridge, MA: Harvard Education Press, 2007.
  • February 1994
  • Article

Hardest Lessons for First-time Managers

By: Linda A. Hill
Keywords: Learning; Management
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Hill, Linda A. "Hardest Lessons for First-time Managers." Working Woman (February 1994), 18–21.
  • August 1994
  • Case

Harvard Management Company (1994), The

By: Jay O. Light
Harvard University decides upon the asset allocation for its endowment, and the mode in which it should be managed. View Details
Keywords: Asset Management; Decision Making; Education Industry
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Light, Jay O. "Harvard Management Company (1994), The." Harvard Business School Case 295-024, August 1994.
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

monitor where in the corporation's schools of experience the needed courses might be created, and ensure that promising managers have the opportunity to be appropriately schooled before they are asked to take the helm of a new-growth... View Details
Keywords: by Michael Raynor
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