Publications

08 Aug 2005
Research & Ideas

Decision Rights: Who Gives the Green Light?

the organization various types of decisions are being made and whether those particular points are still the most efficient. Keith Leslie, a partner at McKinsey and Company's London office, says his firm recently advised one client to... View Details

Keywords: by Peter Jacobs

March 2016 (Revised May 2018)
Case

ASOS PLC

By: John R. Wells and Gabriel Ellsworth

Launched in 2000, ASOS was one of the world’s largest online fashion specialists in 2018. Focusing on young consumers aged 16–25 years, the company offered over 85,000 items on its websites, many times more than the largest fashion stores, and added several thousand... View Details

Keywords: ASOS; AsSeenOnScreen; Online Fashion; Online Apparel; Nick Beighton; Nick Robertson; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Social Media; Marketplaces; Shipping; Advertising; Digital Marketing; Business Growth and Maturation; Business Model; Business Startups; For-Profit Firms; Customer Focus and Relationships; Age; Gender; Currency Exchange Rate; Profit; Revenue; Geography; Geographic Scope; Global Range; Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Succession; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Positioning; Social Marketing; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Public Ownership; Problems and Challenges; Strategy; Adaptation; Business Strategy; Competition; Competitive Strategy; Corporate Strategy; Expansion; Vertical Integration; Segmentation; Internet and the Web; Mobile and Wireless Technology; Apparel and Accessories Industry; Fashion Industry; Retail Industry; United Kingdom; England; London

04 Feb 2022
Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

Maoism or Stalinism,” his British colleague in London saw it as “a very nasty weed indeed and one which will permit no other plants to thrive alongside it.” By recapturing this process of trial and error in the socialist world, we can... View Details

Keywords: by Dina Gerdeman

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

chooses to spend his or her time has much more of an effect on a company's success or failure than if a middle manager spends a half hour more at lunch. With that in mind, Sadun and three colleagues-Oriana Bandiera and Andrea Prat of the View Details

Keywords: by Michael Blanding

09 May 2023
Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

that, we are also clearly not, at the other extreme of remote work, seeing a universal type of practice that every firm is going to apply.” Sadun co-authored the paper with Stanford University’s Nick Bloom; The University College of London’s Stephen Hansen; Peter John... View Details

Keywords: by Rachel Layne

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

Real-Time Data and Machine Learning, that puts many of these principles into practice. That paper, coauthored with Xiaojia Guo and Bert De Reyck of the University College London School of Management, details a project with Heathrow... View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

and decision making? According to new research, there seems to be a link between luxury and self interest, an insight that may help curb corporate excesses. Roy Y.J. Chua of Harvard Business School discusses findings from his work conducted with /Xi Zou of View Details

Keywords: by Staff

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

School; Tiona Zuzul, assistant professor at London Business School; and HBS Professors Geoffrey Jones and Tarun Khanna—came to their conclusions after reviewing the transcripts of interviews with 69 business and NGO leaders from a variety... View Details

Keywords: by Sean Silverthorne

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

Patients with resources can easily go where care is provided. "Historically doctors moved from Africa and India to London and New York to provide care. Now we are basically flipping it around and saying, 'Why don't the patients move?... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

January 2024 (Revised May 2024)
Case

Generation Investment Management

By: Vikram S. Gandhi, Michael Norris and David Allen

In September 2021, the sustainable investment firm Generation Investment Management (Generation) considered whether to add Schneider Electric to the focus list of companies in which it was prepared to invest. Dedicated to promoting a sustainable world through its... View Details

Keywords: Sustainable Investing; Climate Change; Environmental Sustainability; Governance; Private Equity; Public Equity; Financial Markets; Investment Return; Investment Activism; Investment Funds; Investment Portfolio; Institutional Investing; Corporate Social Responsibility and Impact; Financial Services Industry; United Kingdom; England; London

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Tandon Family Professor of Business Administration at HBS, and London Business School’s Dan Cable describe: “Discuss with employees whether any of the basic elements of their work have changed or will change. Get them to prioritize whom... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

March 2020
Case

Thingtesting: Launching a Brand Discovery and Testing Digital Community

By: Ayelet Israeli and Jill Avery

Thingtesting, a brand discovery and testing digital community devoted to uncovering and exploring direct-to-consumer brands, had just received seed funding and was contemplating a second year of growth. The new year brought many challenges, as founder Jenny Gyllander... View Details

October 2020
Case

Michael Phelps: 'It's Okay to Not Be Okay'

By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris

In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the greatest of all time—the highs and lows,... View Details

Keywords: Mental Health; Talent and Talent Management; Training; Health; Success; Performance Improvement; Personal Development and Career; Family and Family Relationships; Sports; Competition; Sports Industry; United States; Baltimore; Arizona; Sydney; Athens; Beijing; London

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

toward increased resilience in an increasingly unpredictable world. About the authors Raffaella Sadun is Professor of Business Administration, Harvard Business School. Andrea Bertoni is researcher at Ipsos MORI | London School of... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

Research Summary

Sustainability and Integrated Reporting

A sustainable strategy for a company is one that enables it to create value for shareholders over the long term while contributing to a sustainable society. In doing so, it must balance the needs of different types of providers of financial capital (e.g.,... View Details

Keywords: Sustainability; Sustainability Reporting

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

place when they enter one of our stores," says Thomas Pink's Tranthi. Inspired by the craftsmanship of a late-18th-century London tailor (if you wore one of his hunting coats, you were considered "in the pink"), Thomas Pink... View Details

Keywords: by Julia Hanna; Consumer Products

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

opted for only minimal control in order to create larger personal networks. Further, there was little governmental regulation of social networking companies protecting those users. In the past two weeks, Facebook’s world had changed with New York Times and View Details

Keywords: by James Heskett; Web Services; Information Technology

2009
Other Unpublished Work

Building Interpersonal Congruence Through Explicit Identity Negotiation

By: Jeff Polzer, Heather M. Caruso and Manuel London