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- All HBS Web (133)
- Faculty Publications (22)
Show Results For
- All HBS Web (133)
- Faculty Publications (22)
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
groceries and stocks have to do with public health? Quelch believes, for one thing, the market for public health could learn an important lesson from these other markets: There’s no such thing as a one-size-fits-all solution, largely... View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
turn-around artist who had saved many companies from financial distress, Guvenal started by learning as much as he could about Turkasset’s debtors. He and his team discovered many of them were small-business owners suffering from poor... View Details
- 01 Dec 2006
- News
One-on-One with Jeff Hicks
we’re selling them Coke Zero, Jettas, and GTIs. We’ve grown up with them, and that experience gave us a leg up on the learning curve about this cohort’s acceptance of the Internet, instant messaging, and... View Details
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
passed along the knowledge it took him years to discover, Chandra's learning curve was shortened; Chandra in turn shortened the period for Reddy to learn certain aspects of... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
is bilingual, acted as interpreter.) Staffing For Peak Occupancy For many restaurants, some nights of the week attract more customers than others. A bistro packed with customers on the weekend might be half empty on a Tuesday. For Michelin-star restaurants, that... View Details
- 11 Mar 2022
- Blog Post
Climate Stories Episode #2: Sam Steyer, Greenwork
correct and we’ve had an incredibly steep learning curve over this first year.” During the campaign, Sam’s interest in climate change and sustainability shifted to workforce development and the construction... View Details
- 31 Aug 2010
- First Look
First Look: August 31
attention has been given to how managers can effectively allocate work across tasks and time to improve workers' performance. In this paper, we use the learning curve framework to investigate how... View Details
Keywords: Sean Silverthorne
- 01 Feb 2000
- News
Executives Convene to Discuss Consumer-Driven Health Care
that cases on subjects such as patient-driven health care and complexity and error in the medical field are now "seeded throughout the first- and second-year MBA Program." Pisano, who is working with Edmondson and Bohmer on a project examining View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
There is a two-way learning curve between the traditional firms and those that are grounded in the Internet. Certainly the Internet-only operations have proved that online financial services are viable. The... View Details
Keywords: by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
confidence in security measures. In the meantime, firms must be careful not to push their customers into a realm where they are not comfortable. Two-Way Street There is a two-way learning curve between the... View Details
Keywords: Susan Young
- 02 Aug 2004
- Research & Ideas
Health Care Research and Prospects
TQM, which have worked in other sectors of the economy, without thinking about what's different about health care in terms of the knowledge base. Amy Edmondson, Richard Bohmer, and I did a study looking at learning View Details
- 15 Jun 2021
- News
Alumni Achievement Awards 2021
same across the entire region, and we soon realized there was a huge opportunity. In 2010 we returned to Nigeria to set up AACE Foods, and subsequently Sahel Capital, which provides capital and technical support to agribusinesses within the region. We had a steep View Details
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
from an aggregate perspective) and framed the issues surrounding non-zero-sum games (most business ones). Also, the concept of "learning curves" became an increasingly important tool for planning. The learning View Details
Keywords: by Pankaj Ghemawat
- 19 Jan 2023
- News
Forged in Fire
conclusion that's different than mine? They have some level of experience, some level of wisdom that I haven't learned yet, and there's something that I can take from this person. So how do I bring that out of this person so that I can... View Details
- 21 Nov 2017
- News
Alumni Peer into the Future of Energy
market—and we have to electrify it. And to do that, we have to solve the storage issue. “So, given that technology is going to change, I think the most important things to learn at HBS are how to manage teams and interface with others in... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
to outcomes. We assessed the learning curve for a new cardiac surgical center using precursor events (incidents or circumstances required for the occurrence of adverse outcomes). Methods: Intraoperative... View Details
Keywords: Martha Lagace
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
Campus roads are strategically curved so that no extended stretch of asphalt is visible from any point on campus. Such visual shielding of the bystander's perspective helps provide "as much domestic feeling as [is] reasonable"... View Details
Keywords: Education
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
chooses not to. As the would-be disruptor grows, it sharpens its ability to do what the competitor cannot do. This hamstrings future competitive response because the disruptor has the advantage of accumulated learning and knowledge. In... View Details
- 12 Jan 2016
- First Look
January 12, 2016
curve in which the central bank can provide market participants with forward guidance on both future short rates and on future Quantitative Easing (QE) operations, which affect bond supply. Forward guidance on short rates works through... View Details
Keywords: Carmen Nobel
- 01 Jun 2014
- News
Screen Saver
caught up in the hierarchy of leadership. He engaged with you regardless of your level in the company. That really mattered at a place like Starbucks." Lopez sees a direct connection between his focus at Starbucks and his work at AMC. "One of the first things I View Details