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Show Results For
- All HBS Web
(523)
- News (87)
- Research (384)
- Events (3)
- Multimedia (1)
- Faculty Publications (61)
- September 2024
- Exercise
Finding Your 'Jagged Frontier': A Generative AI Exercise
By: Mitchell Weiss
In 2023 a set of scholars set out to study the effect of artificial intelligence (AI) on the quality and productivity of knowledge workers—in this specific instance, management consultants. They wanted to know across a range of tasks in a workflow, which, if any, would... View Details
Keywords: AI and Machine Learning; Performance Productivity; Performance Evaluation; Consulting Industry
Weiss, Mitchell. "Finding Your 'Jagged Frontier': A Generative AI Exercise." Harvard Business School Exercise 825-070, September 2024.
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
dispersed around the globe. But the one theme that has attracted the most HBS Working Knowledge readers over our 11-year history is how to improve personal leadership skills. A third of the articles on this page relate to improving work... View Details
Keywords: by Staff
- March 2011 (Revised April 2011)
- Case
BOOKOFF Corporation in 2006
By: Hirotaka Takeuchi and Yoshinori Fujikawa
A visionary founder appoints a former part-time worker and homemaker as his successor in order to keep the corporate culture he created intact. View Details
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing their View Details
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
The ongoing pandemic is forcing a rethink of how the health care system operates in the United States as the death toll climbs, unemployment soars, and leaders debate how best to diagnose, vaccinate, and potentially treat millions of people. In the US there are far... View Details
- March 2011
- Supplement
BOOKOFF Corporation in 2007
By: Hirotaka Takeuchi and Yoshinori Fujikawa
A visionary founder appoints a former part-time worker and homemaker as his successor in order to keep the corporate culture he created intact. View Details
- 13 Jul 2016
- Blog Post
How To Hire A Millennial
HBS Career & Professional Development (CPD) is sharing Working Knowledge articles to further educate our recruiting partners about best practices in human resources. This is not your parents' workplace anymore, Joseph Fuller reminds... View Details
Keywords: All Industries
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
the first patent for the medical use of the herb. “This knowledge had been locked in their home country for decades, if not centuries, and now these skilled ethnic migrants were able to transfer the View Details
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
from Front-Line Employees" [PDF], considers data on nearly 7,500 incidents from a single hospital to determine whether two types of managerial actions increase the frequency with which frontline workers speak up by reporting incidents and... View Details
- 03 Nov 2015
- First Look
November 3, 2015
We corroborate this evidence by showing that target difficulty is more effective for carbon reduction projects requiring more novel knowledge and in high-pollution industries. We discuss limitations and suggest avenues for future... View Details
Keywords: Sean Silverthorne
- Winter 2024
- Article
Is Pay Transparency Good?
By: Zoë B. Cullen
Countries around the world are enacting pay transparency policies to combat pay discrimination. Since 2000, 71 percent of OECD countries have done so. Most are enacting transparency horizontally, revealing pay between coworkers doing similar work within a firm. While... View Details
Keywords: Policy; Wages; Knowledge Sharing; Job Design and Levels; Negotiation; Performance Productivity; Compensation and Benefits; Motivation and Incentives
Cullen, Zoë B. "Is Pay Transparency Good?" Journal of Economic Perspectives 38, no. 1 (Winter 2024): 153–180.
- 13 Jul 2022
- Book
Reimagining the Economy: What Would It Take to Put People First?
toxic many of the cleaning products she was using were to her health and to the environment. So, when she heard about Vida Verde, a worker cooperative organized by Brazilian women immigrants, which sells housecleaning services using... View Details
Keywords: by Avery Forman
- November 2000 (Revised November 2002)
- Case
Activity-Based Management at W.S. Industries (A)
By: V.G. Narayanan and Sanjay Pothen
W.S. Industries undertakes the design and implementation of an activity based costing (ABC) system, and the ABC information empowers workers to make process improvement decisions. Workers' incentive pay is tied to cost savings from process improvements. View Details
Keywords: Activity Based Costing and Management; Motivation and Incentives; Performance Evaluation; Organizational Change and Adaptation; Knowledge Management; Energy Industry; India
Narayanan, V.G., and Sanjay Pothen. "Activity-Based Management at W.S. Industries (A)." Harvard Business School Case 101-062, November 2000. (Revised November 2002.)
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
HBS Working Knowledge readers want it all, judging by our all-time most popular articles. Here you'll find stories on everything from maintaining a professional image to writing a business plan, from how to market on social media to why... View Details
Keywords: by Sean Silverthorne
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
Laurence Dutton SUMMING UP How Should America Admit Talented Workers of the World? The notion of attracting talented workers to the United States deserves support, especially at times when the unemployment... View Details
- 29 Dec 2019
- Research & Ideas
Read Our Most Popular Research Stories of 2019
women back in the workplace. Now, researchers add a new twist: They can even cause women to question their own abilities. How Companies Benefit When Employees Work Remotely Letting independent workers choose their locations can boost... View Details
Keywords: by Sean Silverthorne
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
manufacturing. . . . To that extent service sector workers are persuaded, by their own concern for self-respect and appreciation, to perform optimally." Several trends are clear. As economies develop, they generate proportionately... View Details
Make the Most of Your Relocation
Although the Covid-19 crisis has halted travel in recent months, geographic mobility has become critical for managers and knowledge workers hoping to advance in today’s globalized economy, and that trend is unlikely to reverse. Assignments far from headquarters can... View Details
- 03 Oct 2006
- First Look
First Look: October 3, 2006
Building a Theoretical and Research Foundation, edited by J. Dutton and B. Ragins, 265-275. Mahwah, N.J.: Erlbaum, 2006 Abstract White-collar workers increasingly rely on group interaction rather than individual expertise to generate... View Details
Keywords: Sean Silverthorne
- Article
Your Sales Training Is Probably Lackluster. Here's How to Fix It
By: Frank V. Cespedes and Yuchun Lee
U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales... View Details
Cespedes, Frank V., and Yuchun Lee. "Your Sales Training Is Probably Lackluster. Here's How to Fix It." Harvard Business Review (website) (June 12, 2017).