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- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
conveying long-lasting brand values in the minds of consumers, says Sunil Gupta, the Edward W. Carter Professor of Business Administration. As an example, take a look at location-based mobile marketing. “You walk past a restaurant, and...
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- 14 Feb 2017
- First Look
First Look at New Research: February 14
and Recovery In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The app was grounded in...
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Sean Silverthorne
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
mobilized to accomplish. Reassess available resources. The relaunch is a time to reexamine information, budgetary resources, and networks that will help the team advance its goals. Understand members’ constraints. A relaunch is an ideal...
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by Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
billion additional urban dwellers. Second, shared resources like clean water, clean air, energy, and places to put solid waste are already scarce and constrained. Urbanization will only exacerbate these pressures. Third, almost no local or national government can View Details
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Sean Silverthorne
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
take control again over those assets." At the same time, Guide Dogs did not maintain any direct control or share in any of the value that might be created through these entities. Guide Dogs also partnered with local governments, who had general responsibility for...
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by Martha Lagace
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
email, among others, that "the new disinterested treatment of our fellow man will be the norm, not the exception." Just how millennials realize their full potential as managers was a matter of discussion. According to Mou Sengupta, "It is the View Details
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by Jim Heskett
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
category levels, which over time would destroy the economics of the entire store. Amazon.com and other e-commerce players did a tremendous job focusing on goods and categories that shoppers were now willing to buy via the Internet, such...
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- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
Fuller (@JosephBFuller) is a professor of management practice in the General Management unit and co-leads the School’s Managing the Future of Work initiative. Stephen P. Kaufman: Supply chain managers suddenly will have a much more difficult View Details
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by Dina Gerdeman
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
questions that will help them regroup, mobilize their team, formulate a plan of action, and move forward." In his new book, What to Ask the Person in the Mirror, Kaplan argues against the notion that great leadership is about having...
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by Carmen Nobel
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
Financial resources don’t determine the quality of education, but it would be absurd to deny that money helps. "Adding to the challenge, 65 percent of Black college students are also juggling full-time jobs or families." Merck CEO Kenneth...
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- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
downside consequences are more certain. Google has some 700 employees in China, the best of whom are already finding alternative employment. So de facto, Google is going to be a much smaller entity in China. It seems unlikely to me that many talented Chinese will be...
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- 04 Jul 2005
- What Do You Think?
How Can Business Schools Be Made More Relevant?
research, Paula Thornton commented that "trying to get professors to pick up studies that are needed by the business community has been frustrating." Arthur Fullerton includes on his list of today's curricular inadequacies: "The ability to gather and...
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by James Heskett
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
start is to revisit the team’s sense of shared purpose. Revisit your shared purpose. A relaunch ensures that every team member understands and buys into the clear and specific goals that the team has been mobilized to accomplish. It is an...
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by Tsedal Neeley
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect...
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- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,...
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- 03 Apr 2006
- What Do You Think?
Has Globalization Reached Its Peak?
strategic issues in which their audiences would be more interested. But Indian software was also much more affordable on the limited budgets available to these student teams. And End of the Line's arguments come at a time when labor View Details
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by James Heskett
- 26 Nov 2012
- Research & Ideas
New Winners and Losers in the Internet Economy
Direct employment in the US Internet ecosystem has doubled in those four years, with 1 million new jobs added to the million that already existed in 2007, according to a recent study commissioned by the Interactive Advertising Bureau,...
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- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
or to fire someone because of poor job performance. We did not find any clear patterns, but we did find strong opinions. Some managers expressed the view that because layoff victims' own performance was not responsible for their fate,...
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by Martha Lagace
- June 1995
- Case
Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other
By: Rosabeth M. Kanter and Pamela A. Yatsko
In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its...
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Keywords:
Mobile and Wireless Technology;
Joint Ventures;
Change Management;
Organizational Culture;
Crisis Management;
Financial Crisis;
Job Cuts and Outsourcing;
Leadership;
Telecommunications Industry;
Manufacturing Industry;
Canada;
China
Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other." Harvard Business School Case 395-081, June 1995.
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
earlier. Worse, he knew that mobile phones, which were also being made outside the United States, would start stealing business away from digital cameras. "Much of the camera technology was invented in the United States, but US...
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