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- All HBS Web (195)
- Faculty Publications (70)
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- 08 Feb 2000
- Research & Ideas
Women Negotiating in the New Millenium
"Women weren't doing something different," Riley said, "but were expecting something different, and therefore were going away with worse results." She suggested that women have different goals in negotiation, and are maybe more attuned to one-on-one... View Details
Keywords: by Martha Lagace
- 13 Apr 2010
- First Look
First Look: April 13
Huckman and Bradley R. Staats Abstract In this paper, we consider how fluid teams and fluid tasks interact to affect team performance. We study the effect of diversity in experience on a team's ability to respond to changing tasks by... View Details
Keywords: Martha Lagace
- 19 Oct 2010
- First Look
First Look: October 19, 2010
find that the interaction of task change with intrapersonal diversity is related to improved project performance, while the interaction of task change with interpersonal... View Details
Keywords: Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
interpersonal consequences of dodge attempts: When listeners were guided to detect dodges, they rated speakers more negatively (Study 2), and listeners rated speakers who answered a similar question in a fluent manner more positively than... View Details
Keywords: Sean Silverthorne
- 25 Aug 2015
- First Look
First Look Tuesday
dynamics that guide a vicarious learning interaction. Integrating theories of experiential learning and symbolic interactionism, I offer a theoretical account of coactive vicarious learning, capturing these co-constructed, interpersonal... View Details
- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
informed overall than native-born citizens. Another explanation, however, is that the visits simply sent a message that these voters’ opinions mattered. “They sent a very different signal than the interactions immigrants have with most... View Details
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds the brief interactions described in the helping literature. Such deep help consisted of... View Details
Keywords: by Sean Silverthorne
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
office architecture on employees’ interpersonal and electronic interactions. Working with co-author Stephen Turban, who was introduced to Bernstein by the late HBS professor David Garvin, their study yielded surprising findings about the... View Details
Keywords: Re: Ethan S. Bernstein
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
concern for one another. It takes much longer to gain or earn. It comes from frequency of contact, and from self-disclosure during more informal interactions and unstructured time. It’s about, “How do I get to know your heart?” Blanding:... View Details
Keywords: by Michael Blanding
- 12 Jun 2012
- First Look
First Look: June 12
employees, rather than simply issuing orders, leaders can promote operational flexibility, employee engagement, and tight strategic alignment. Groysberg and Slind have identified four elements of organizational conversation that reflect the essential attributes of... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city... View Details
Keywords: Sean Silverthorne
- 12 May 2009
- First Look
First Look: May 12, 2009
Overly detailed contracts leave no room for spontaneous acts of kindness to create goodwill between parties; too-rigid contracts leave parties unable to respond to the unanticipated; and, strangely enough, incentives can end up being just plain insulting. View Details
Keywords: Martha Lagace
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
“Delivering patient care is one of those situations where timely speaking up can be a matter of life and death, or frequently a matter of high- or low-quality care.” “Psychological safety describes a belief that the work environment is safe for View Details
- 26 Jul 2016
- First Look
July 26, 2016
connecting the macroscopic with the microscopic in human behavior has traditionally been difficult. Manifestations of homophily, the notion that individuals tend to interact with others who resemble them, have been observed in many small... View Details
Keywords: Sean Silverthorne
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
that people speak up more in smaller groups and in settings that are more intimate. In smaller companies, where everyone knows and regularly interacts with top managers, there is less likelihood employees will be silent based on lack of... View Details
Keywords: by Sarah Jane Gilbert
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
about our interpersonal relationships, when people share things with us—as long as they don't overshare—we tend to like them better," Buell says. "We find it interesting that we're seeing evidence of the same thing in our relationships... View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
“Having empathy in day-to-day interaction with employees, customers, vendors, investors, etc. is always an important leadership skill, but this empathy is dramatically heightened during a crisis that is impacting everyone personally and... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 07 Nov 2006
- First Look
First Look: November 7, 2006
most managers feel that they face two undesirable options: Express their true thoughts and alienate their peers or suppress them, avoiding genuine discussion. Most choose the latter. Yet, when interpersonal attributions are suppressed,... View Details
Keywords: Sean Silverthorne
- 21 Feb 2017
- First Look
First Look at New Research: February 21
prosthetic implant purchase prices for primary total knee and hip arthroplasties across providers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52299 2016 Envy at Work and in Organizations Envy and Interpersonal... View Details
Keywords: Carmen Nobel
- 14 Jun 2016
- First Look
June 14, 2016
Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety plays a vital role in helping people overcome barriers to... View Details
Keywords: Sean Silverthorne