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  • All HBS Web  (4,712)
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Show Results For

  • All HBS Web  (4,712)
    • People  (27)
    • News  (1,278)
    • Research  (2,766)
    • Events  (13)
    • Multimedia  (11)
  • Faculty Publications  (1,517)
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  • Web

Research Computing Services

Personalized support for the HBS community on topics ranging from AI & advanced statistical analyses to high performance computing. Services Statistical & Data Services RCS View Details
  • 2018
  • Chapter

How Geography Shapes—and Is Shaped by—the Internet

By: Shane Greenstein, Avi Goldfarb and Chris Forman
Book Abstract: The first 15 years of the 21st century have thrown into sharp relief the challenges of growth, equity, stability, and sustainability facing the world economy. In addition, they have exposed the inadequacies of mainstream economics in providing answers to... View Details
Keywords: Economics; Geographic Location; Internet
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Greenstein, Shane, Avi Goldfarb, and Chris Forman. "How Geography Shapes—and Is Shaped by—the Internet." In The New Oxford Handbook of Economic Geography, edited by Gordon Clark, Maryann Feldman, Meric Gertler, and Dariusz Wojcik, 269–285. Oxford: Oxford University Press, 2018.
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

by panelist Andy Slavitt (HBS MBA '93), Founder, President and CEO of Healthallies.com, is an exchange that links patients with local health care providers who offer preferred rates. Services include... View Details
Keywords: by Martha Lagace; Health
  • 15 Aug 2016
  • Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

"What I’ve said that turned out to be right will be considered obvious, and what was wrong will be humorous" —Bill Gates, The Road Ahead, 1995 In 2001, I wrote a book explaining why accelerated growth strategies created value for some View Details
Keywords: by Thomas R. Eisenmann; Technology
  • Web

Statistical & Data Services - Research Computing Services

About Us Statistical & Data Services 25ms Research Computing Services (RCS) provides statistical and data services for the HBS research... View Details
  • 24 Apr 2014
  • News

Leading a community of health care providers

organized in the form of a company.” Among its many philanthropic and outreach activities under Thiry—who was the focus of a 2010 HBS case study—DaVita provided $1.75 million to charities in 1,000 communities in 2012–2013, sponsors free... View Details
  • 01 Mar 2018
  • News

New Marketplace Survey: Payers and Providers Remain Far Apart

  • December 1998
  • Case

Retail Financial Services in 1998: Travelers

By: Stephen P. Bradley and Takia Mahmood
Provides an overview of Travelers Group's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the... View Details
Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: Travelers." Harvard Business School Case 799-056, December 1998.
  • 09 Feb 2016
  • News

Providing the Care That Seniors Need

and raising a family, and becoming a caregiver to an aged parent. “Through that process I began to look at what was available in the marketplace for the aged who had cognitive disorders like dementia, but also the aged in general, and I found that there was no... View Details
  • February 1996
  • Case

Indianopolis: Implementing Competition in City Services

By: William J. Bruns Jr. and Roger Atherton
Mayor Stephen Goldsmith of Indianapolis introduces competition to provide city services and implementation of new bidding procedures and work practices in the Department of Transportation. Exhibits show how work methods changed and work control procedures control work... View Details
Keywords: Competition; Business Strategy; Welfare; Transportation; Change; Cost Management; Service Industry
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Bruns, William J., Jr., and Roger Atherton. "Indianopolis: Implementing Competition in City Services." Harvard Business School Case 196-099, February 1996.
  • April 2006 (Revised March 2007)
  • Case

PayPal Merchant Services

By: Thomas R. Eisenmann and Lauren Barley
In early 2006, PayPal management is deciding how to respond to Google's entry into online payments. PayPal, owned by eBay, has targeted online merchants outside eBay's auction community for its next wave of expansion. Google represents a potential threat to PayPal's... View Details
Keywords: Internet and the Web; Competition; Expansion; Service Operations; Auctions; Web Services Industry; Web Services Industry
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Eisenmann, Thomas R., and Lauren Barley. "PayPal Merchant Services." Harvard Business School Case 806-188, April 2006. (Revised March 2007.)
  • 01 Feb 2000
  • News

Financial Services 24/7

a routine part of most people's lives, there is no doubt that technology - especially Internet technology - is having a huge impact on the financial services industry. With much hype and headlines, Web... View Details
Keywords: Susan Young
  • 28 Dec 2021
  • News

SpaceX’s Future Depends on a Gigantic Rocket and 42,000 Internet Satellites

  • March 2009 (Revised July 2010)
  • Case

IBM: The Corporate Service Corps

By: Christopher Marquis and Rosabeth M. Kanter
Describes the conception, development, and implementation of the Corporate Services Corps (CSC), an international community service assignment for high-potential IBM employees. The year 2008 was the pilot year of the CSC program, and 100 of IBM's best global employees... View Details
Keywords: Developing Countries and Economies; Global Strategy; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Structure; Partners and Partnerships; Non-Governmental Organizations
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Marquis, Christopher, and Rosabeth M. Kanter. "IBM: The Corporate Service Corps." Harvard Business School Case 409-106, March 2009. (Revised July 2010.)
  • November 2003 (Revised January 2004)
  • Case

eBay Inc.: Internet Success or Fairy Tale?

By: David F. Hawkins and Jacob Cohen
A well-known financial analyst claims that eBay has never been profitable and currently does not generate any "unfettered" cash flow. View Details
Keywords: Cash Flow; Accounting; Web Services Industry
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Hawkins, David F., and Jacob Cohen. "eBay Inc.: Internet Success or Fairy Tale?" Harvard Business School Case 104-049, November 2003. (Revised January 2004.)
  • Program

Leading Professional Service Firms

Summary As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This... View Details
Keywords: Professional Services; Professional Services
  • November 2002
  • Teaching Note

Webvan: Groceries on the Internet (TN)

By: John A. Deighton
Teaching Note for (9-500-052). View Details
Keywords: Service Industry; Service Industry
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Deighton, John A. "Webvan: Groceries on the Internet (TN)." Harvard Business School Teaching Note 503-049, November 2002.
  • January 2000 (Revised March 2002)
  • Teaching Note

Yahoo!: Business on Internet Time TN

By: Jan W. Rivkin and Jay R. Girotto
Teaching Note for (9-700-013). View Details
Keywords: Web Services Industry; Web Services Industry
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Rivkin, Jan W., and Jay R. Girotto. "Yahoo!: Business on Internet Time TN." Harvard Business School Teaching Note 700-086, January 2000. (Revised March 2002.)
  • November 1999 (Revised November 2000)
  • Background Note

Overview of the Professional Services Course, An

By: Thomas J. DeLong and Ashish Nanda
Provides an overview of the HBS MBA Professional Services Course. Presents a structure and an outline intended to serve as a reference and provide orientation to students as the course progresses. View Details
Keywords: Business Education; Curriculum and Courses; Personal Development and Career
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DeLong, Thomas J., and Ashish Nanda. "Overview of the Professional Services Course, An." Harvard Business School Background Note 800-229, November 1999. (Revised November 2000.)
  • December 1998
  • Case

Retail Financial Services in 1998: First Union

By: Stephen P. Bradley and Takia Mahmood
Provides an overview of First Union's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the following... View Details
Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: First Union." Harvard Business School Case 799-054, December 1998.
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