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- Faculty Publications (71)
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- All HBS Web (157)
- Faculty Publications (71)
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
improvements in performance.3 We created the Balanced Scorecard because financial measurements had become insufficient for contemporary organizations. Strategies for creating value had shifted from managing tangible assets to knowledge-based strategies that created and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 27 Feb 2006
- Research & Ideas
Take Responsibility for Rising Stars
have typically fallen into HR's domain. The prevailing wisdom has been that if HR took care of those often intangible "soft" issues, line managers and executives would be free to focus on "hard" business issues and... View Details
- 24 May 2018
- Blog Post
Win/Win Board Assignments: Expert Advice from Board Recruiter Julie Norris
company." The intangibles represent the "soft skills" that are familiar to business leaders – but with a twist. "As a CEO," Norris says, "you may not have had to reach agreement with others. But for board service, collegiality and... View Details
- 03 Feb 2003
- Research & Ideas
Web Services
allow them to change the user experience based on market demands." Does the intangible nature of Web services pose a particular marketing challenge, asked moderator and HBS assistant professor Robert Austin. How do you sell a product... View Details
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
trip or dinner is more memorable and emotionally satisfying to them than just receiving cash, so it can act as a stronger motivator.” Give the gift of time—and other intangible perks A Glassdoor survey Whillans and her team conducted with... View Details
Keywords: All Industries
- 13 Sep 2017
- Blog Post
Ask A Coach: How Do I Find a Mentor?
with senior-level experience? A: HBS Career & Professional Development (CPD) Coach Sarah Bua suggests looking for someone who has that "special sauce," a kind of seemingly intangible knack for success and learn from them.... View Details
- 13 Nov 2020
- News
Countdown To Remote Learning
intangible qualities that make the HBS classroom such a magical place.” He led additional work over the summer, based on extensive feedback, to further enhance teaching and learning. The School is sharing what it learned with educators... View Details
- 01 Jun 2013
- News
Revitalizing America
regions. National and community service is more than a program. It is a mindset and a way to shift the culture. While sporadic service days are more symbolic than sustainable, they still pay tribute to values and call on people's better selves. Let's not forget those... View Details
Keywords: Health, Social Assistance
- 18 Sep 2015
- Blog Post
A Peek Inside Peek Weekend
career would take me. I was thinking about my summer and how best to use this time to explore my options. I did not, however, think about the more intangible and quite profound value that the program would add to my life. More than simply... View Details
- 24 Mar 2014
- Research & Ideas
The Surprising Link Between Language and Corporate Responsibility
executive said to me, 'I'm willing to accept a long time horizon, but if it's not going to have a positive influence eventually, I'm not going to do it." Building A Study To determine a company's CSR performance, the researchers relied on rankings of 1,500 companies... View Details
Keywords: by Michael Blanding
- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
elements from the real, tangible, and functional to the virtual, intangible, emotional, and unspecific. Henkel decided to tweak the conventional wisdom that a brand "is some sort of holistic entity" that had to consistently blend various product attributes... View Details
- 29 May 2014
- Research & Ideas
Research Symposium 2014
to favor this experienced view." He cited the example of several meetings in the year 2000, during which the Financial Accounting Standards Board was hashing out rules regarding mergers and acquisitions. At issue was the topic of goodwill, an View Details
- 04 Aug 2023
- Blog Post
Four Remarkable Stories of HBS MBA Students Tackling Climate Change
his company and its mission forward. “When I came to HBS I think that’s one thing I learned. How to lead an organization, lead a team, build organizational structure, understand organizational culture, and how all those intangible... View Details
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
Nohria and colleagues suggests that people are guided by four basic emotional needs, or drives, that are the product of our common evolutionary heritage. These four drives—the “ABCD” of human motivation—are: Acquire. Obtain scarce goods, including View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
Nohria and colleagues suggests that people are guided by four basic emotional needs, or drives, that are the product of our common evolutionary heritage. These four drives—the “ABCD” of human motivation—are: Acquire. Obtain scarce goods, including View Details
- 25 Jul 2011
- Research & Ideas
How Disruptive Innovation is Remaking the University
unmarketable yet invaluable intangibles such as social tolerance, personal responsibility, and respect for the rule of law. Each is a unique community of scholars in which lives as well as minds are molded. Pure profit-based competition... View Details
- 14 Nov 2007
- First Look
First Look: November 14, 2007
value of the target's R&D capital. I find that the degree to which a target's pre-merger announcement equity value reflects the estimated fair value of its R&D capital is increasing in the amount of R&D-related intangibles... View Details
Keywords: Martha Lagace
- 16 Nov 2017
- News
The Business of Social Justice
leadership role and I was never going to run a bank,” Brooks says of her decision to join the Schott Foundation. “Long-term, intangible work was new to me,” Brooks says, adding the work of the foundation—partnering with teachers’ unions... View Details
Keywords: Jennifer Myers
- 07 Dec 1999
- Research & Ideas
Henry Heinz and Brand Creation in the Late Nineteenth Century
to be made to appreciate the intangible aspects of a good—the associations and expectations that they attached to it. Heinz knew from selling bottled horseradish that men and women would not buy a completely new product, especially a good... View Details
Keywords: by Nancy F. Koehn
- 31 Mar 2009
- First Look
First Look: March 31, 2009
performance measurement in companies whose intangible assets played a central role in value creation. Our interest in measurement for driving performance improvements arose from a belief articulated more than a century earlier by a... View Details
Keywords: Martha Lagace