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  • May 1996 (Revised May 1997)
  • Case

Colliers International Property Consultants, Inc.: Managing a Virtual Organization

By: Lynda M. Applegate and Carin-Isabel Knoop
In less than 20 years, the real estate firm Colliers International expanded into a federation of 180 offices with close to 4,500 professionals in over 30 countries. Because Colliers expanded by signing up existing firms strong in their local markets, its leaders had to... View Details
Keywords: Demand and Consumers; Globalized Firms and Management; Management Practices and Processes; Service Operations; Information Technology; Organizational Structure; Mergers and Acquisitions; Business Strategy; Budgets and Budgeting; Real Estate Industry
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  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

"Our process is a structural mechanism that alleviates the problem by getting information into the open and helping managers discuss the undiscussable." But "getting in shape" involves several demanding exercises... View Details
Keywords: by Judith A. Ross
  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations

By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
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  • April 2005 (Revised November 2005)
  • Case

Information Technology at COSCO

By: F. Warren McFarlan, Guoqing Chen and David Lane
Describes the current status of IT applications at the second largest container shipping company in the world: China-based COSCO. Describes the challenges the company has faced in dealing with its development and shows a series of organizational and application... View Details
Keywords: Information Technology; Organizational Change and Adaptation; Problems and Challenges; Shipping Industry; China
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  • Article

The Information Technology Ecosystem: Structure, Health, and Performance

By: Marco Iansiti and Gregory L. Richards

A number of modern industries are organized as complex networks of firms whose integrated efforts are necessary to deliver value to end customers. The complexity of these networks, or business ecosystems, and the associated interdependencies among firms, make... View Details

Keywords: Business Ventures; Networks; Value; Customers; Performance Productivity; Product; Applications and Software; Innovation and Invention; Competition; Business Model; Information Infrastructure; Information Technology Industry
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  • December 2007
  • Article

Regional Health Information Organizations: Current Activities and Financing

Electronic clinical data exchange promises substantial financial and societal benefits, but it is unclear whether and when it will become widespread. In early 2007 we surveyed 145 regional health information organizations (RHIOs), the U.S. entities working to establish... View Details
Keywords: Information Technology; Financing and Loans; Health Care and Treatment; Information Management; Health Industry; United States
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  • November 1987
  • Case

International Business Machines: Changes in Marketing Organization

By: Frank V. Cespedes
Keywords: Organizational Change and Adaptation; Marketing; Information Technology Industry; Information Technology Industry
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  • 11 Jun 2020
  • In Practice

Are Digital Organizations Better at Overcoming COVID?

information technology until something breaks. This crisis required rapid and large reallocation of modern information technology, with particular links to communications. Some of it broke. The best View Details
Keywords: by Danielle Kost
  • September 2019
  • Case

Starling Trust Sciences: Measuring Trust in Organizations

By: Aiyesha Dey, Jonas Heese and James Weber
Stephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector. Starling had develop technology that enabled its customers to anticipate and shape the behavior of their... View Details
Keywords: Behavioral Analytics; Financial Institutions; Banks and Banking; Entrepreneurship; Strategy; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States; United Kingdom
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  • Web

IT Strategy: Protecting HBS Information and Data Assets | Information Technology

IT Strategy: Protecting HBS Information and Data Assets Strategic Priority: 4. Protect HBS Information & Technology Assets By Annie Harrison on December 4, 2024 Share via Facebook Share via LinkedIn Print... View Details
  • 1997
  • Chapter

Technology Cycles, Innovation Streams and Ambidextrous Organizations

By: P. Anderson, M. Tushman and C. O'Reilly
Keywords: Innovation and Invention; Information Technology; Organizational Change and Adaptation
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  • 10 Sep 2014
  • Working Paper Summaries

Don’t Take ‘No’ for an Answer: An Experiment with Actual Organ Donor Registrations

Keywords: by Judd B. Kessler & Alvin E. Roth
  • 07 Sep 2017
  • Blog Post

How One Organization Increased Their Internship Yield

delicate balance,” Murphy suggests, “between giving students the information they need, and giving them the space to make their decisions.” Be aware of the signals you send. “You’re always signaling what it’s like to work at your... View Details
Keywords: Manufacturing
  • 2021
  • Working Paper

Corporate Environmental Impact: Measurement, Data and Information

By: David Freiberg, DG Park, George Serafeim and T. Robert Zochowski
As an organization’s environmental impact has become a central societal consideration, thereby affecting industry and organizational competitiveness, interest in measuring and analyzing environmental impact has increased. We develop a methodology to derive comparable... View Details
Keywords: Environment; Impact; Measurement; Environmental Ratings; Corporate Valuation; Financial Materiality; Sustainability; Environmental Impact; Environmental Strategy; Impact-Weighted Accounts; IWAI; Environmental Sustainability; Corporate Social Responsibility and Impact; Measurement and Metrics; Valuation
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  • February 1988
  • Case

IBM Marketing Organization (A): Changes in Structure

By: Frank V. Cespedes
Keywords: Marketing Strategy; Information Technology Industry
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  • 29 Mar 2008
  • Research & Ideas

Creativity, Entrepreneurship, and Organizations of the Future

addressed in the future through excellent research informed by and communicated to insightful practitioners of creative entrepreneurship in organizations of all types. What will be published or other output... View Details
Keywords: by Teresa M. Amabile & Mukti Khaire
  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

solve difficult problems. Denouncing Mark Zuckerberg’s informal Facebook motto, “move fast and break things,” partners Frei and Morriss combine their decades of consulting experience—Frei as the UPS Foundation Professor of Service... View Details
Keywords: by Kristen Senz
  • February 2003 (Revised May 2003)
  • Case

Intuit, Inc.: Transforming an Entrepreneurial Company into a Collaborative Organization (A)

Describes how Intuit, Inc.'s CEO, Steve Bennett, changes the company from an entrepreneurial "siloed" organization into a collaborative one. View Details
Keywords: Organizational Change and Adaptation; Leading Change; Organizational Design; Entrepreneurship; Information Industry
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  • 08 May 2020
  • Working Paper Summaries

Corporate Environmental Impact: Measurement, Data and Information

Keywords: by George Serafeim, DG Park, David Freiberg, and T. Robert Zochowski
  • July 1988 (Revised March 1990)
  • Case

Grumman Corp.: Business Information System

By: Lynda M. Applegate
Keywords: Information Technology; Organizational Design; Aerospace Industry
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