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Challenges and Opportunities in the Restaurant Industry

financial fundamentals for valuation; equity research and investment firm data; For a multimedia learning module on LSEG Workspace check out our Learn with Baker Library LSEG Workspace Introduction. Industry and... View Details

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Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

finding aid George Lombard’s teaching and research interests focused on Human Relations and Organizational Behavior. He taught courses at both Harvard College and Harvard Business School. His office files cover his activities as... View Details

August 2015
Article

Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics

By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun

National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details

Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry

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25 Jan 2019
Blog Post

Not Waiting for Progress: Diversity and Inclusion in the Film Industry

and led the firm’s $1.2 billion Consultant Relations Division. During his time at Capital, in addition to launching the Blackhouse Foundation, Diamond joined the Executive Leadership Council (ELC), a prestigious membership organization of... View Details

June 2013
Case

Multiasistencia: Redefining the Relationship with Its Service Professionals

By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller

Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details

Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain

Web

Related Resources - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

arrangement of the collection brings together books, periodicals, and pamphlets by industry or topic, allowing researchers to readily browse related research materials and extensive serial runs. There are... View Details

17 Dec 2001
Research & Ideas

Venture Capital: Hot Markets and Current Industry Trends

debated at a panel discussion called "Venture Capital: Hot Markets and Current Industry Trends," moderated by Harvard Business School professor Lynda Applegate. The "strike zone" for his firm is network infrastructure,... View Details

Keywords: by Julia Hanna

14 Nov 2024
News

How the Insurance Industry Can Weather the Storms

mitigation to adaptation, how the insurance industry can be proactive about that adaptation, and what it will take to make a real difference. READ MORE Dan Morrell: I think there's this lay understanding that insurance their job is to... View Details

November 2017
Supplement

Loss Prevention at Mac's Convenience Stores (B)

By: Francesca Gino, Katherine DeCelles and Olivia Hull

Supplement to HBS No. 918-001. The case describes the inventive approaches to retail crime prevention that Sean Sportun, security and loss prevention manager at Mac’s Convenience Stores, implemented between 2007 and 2017. View Details

Keywords: Public Relations; Community Relations; Change Management; Leading Change; Training; Knowledge Dissemination; Working Conditions; Crime and Corruption; Law Enforcement; Legal Liability; Business and Community Relations; Retail Industry; Canada

2008
Report

Survey Questionnaire on Environmental Management Practices: Summary of Results by Industry and Practices

By: Magali Delmas and Michael W. Toffel

This document provides a summary of the results of a survey on Environmental Management Practices (EMP) conducted by the University of California at Santa Barbara during October and November 2003. The survey was sent to 3255 facilities in 8 industrial sectors: pulp,... View Details

Keywords: Economic Sectors; Surveys; Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations

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Selected Digital Historical Resources – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Personnel Research Federation in New York in 1929. It includes findings from the experiments and a summary of the relay assembly test room studies. Thomas N. Whitehead. The Industrial Worker: a Statistical Study of Human View Details

June 2014 (Revised January 2017)
Case

Focus Financial Partners and the U.S. RIA Industry in 2014

By: Luis Viceira and Emily A. Chien

In the Spring of 2014, Rudy Adolf, CEO and founder of Focus Financial, and the two other co-founders of the firm are considering alternative growth strategies to solidify Focus Financial's position as a leading aggregator of independent wealth management firms in the... View Details

Keywords: Financial Management; Growth and Development Strategy; Business Model; Financial Services Industry

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

band together to lobby for government support, the concerns of restaurant owners and the unique realities and concerns of their industry remain largely unaddressed by government programs designed to help small businesses. Two months into... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

June 2005 (Revised January 2007)
Case

Equator Principles, The: An Industry Approach to Managing Environmental and Social Risks

By: Benjamin C. Esty, Carin-Isabel Knoop and Aldo Sesia

In June 2003, 10 leading international banks adopted new voluntary guidelines, called the Equator Principles, to promote sustainable development in project finance. In recent years, nongovernmental organizations (NGOs) had raised issues about the lenders'... View Details

Keywords: Risk and Uncertainty; Competition; Corporate Social Responsibility and Impact; Social Issues; Environmental Sustainability; Policy; Project Finance; Standards; Projects; Commercial Banking; Non-Governmental Organizations

2007
Report

The Role of Clusters in the Chemical Industry

By: Christian H.M. Ketels

The European Chemical Industry, still in the leading position globally, is under intense competitive pressure from emerging locations in Asia and the Middle East. After first reacting by efficiency upgrading within companies and then pursuing outsourcing and aggressive... View Details

Keywords: Trade; Governing Rules, Regulations, and Reforms; Industry Clusters; Business and Government Relations; Competitive Strategy; Chemical Industry; Asia; Europe; Middle East

January 2004 (Revised August 2015)
Case

Weetman Pearson and the Mexican Oil Industry (B)

By: Geoffrey Jones and Lisa Bud-Freirman

Supplements the (A) case. View Details

Keywords: Business History; Entrepreneurship; Multinational Firms and Management; Business and Government Relations; Energy Industry; United Kingdom; Mexico; Arizona

May 2007
Case

Free the Grapes--Direct-to-Consumer Shipping in the Wine Industry

By: Felix Oberholzer-Gee, Dennis A. Yao, Patricia Wu and Libby Cantrill

While wine tourism in the United States was booming, the majority of consumers who tasted a Cabernet Sauvignon in one of Napa Valley's tasting rooms were not permitted to ship the wine directly to their home. In 2002, direct-to-consumer shipping was either banned or... View Details

Keywords: Business Conglomerates; Governing Rules, Regulations, and Reforms; Lawsuits and Litigation; Agreements and Arrangements; Business and Government Relations; Corporate Strategy; Food and Beverage Industry; United States