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- 2023
- Chapter
Organizational Development
By: Min Basadur, Tim Basadur and Goran Calic
Our review of the field of Organizational Development (OD) reveals an extensive range of tools which attempt to help organizations improve performance. We believe that OD should be studied differently: As a continuous process of change-making or innovation. How this... View Details
Keywords: Change; Cognition and Thinking; Creativity; Organizational Change and Adaptation; Innovation and Management
Basadur, Min, Tim Basadur, and Goran Calic. "Organizational Development." Chap. 17 in Handbook of Organizational Creativity: Leadership, Interventions, and Macro Level Issues. Second Edition by Roni Reiter-Palmon and Sam Hunter, 239–255. Academic Press, 2023.
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
appreciate. Gift certificates for takeout to local restaurants, personalized miniature embroideries, and online classes in yoga (for adults) and improv (for kids) are only some of the creative rewards... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
photographers to take inviting photos of hosts’ apartments). Following those guidelines, they were able to gradually improve their products and identify what made them resonate most with customers and suppliers. Only after that was... View Details
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
its leaders distribute authority and delegate decision-making. Too often, leaders only communicate how digital transformation will improve the company’s performance. Instead, they must develop a narrative—a human-centric story—for how... View Details
- 23 Dec 2008
- First Look
First Look: December 23, 2008
identification and party mapping, to "social mapping" and building guanxi, to creative deal design and tactics, in order to most effectively work out issues of equity, management control, territory, and exclusivity. Purchase the... View Details
Keywords: Martha Lagace
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
faster decisions. Big data analytics also allow businesses to improve their operations and efficiency, explore other new waves of big data use opportunities, and eventually exploit new sources of competitive advantage, including superior... View Details
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
made the discussion, and hence the ultimate decision, much better," George says. "You need to reward and promote the mavericks or else the organization will lose its creative edge. You try to create tension inside because the... View Details
Keywords: by Garry Emmons
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
and financial management, and generating creative ways to identify and meet market opportunities. FUTURE OPPORTUNITIES As more people take the assessment and HBS develops a richer data set, scholars, educators, entrepreneurs and those who... View Details
Keywords: by HBS Working Knowledge
- 12 Oct 2011
- First Look
First Look: October 12
enabled by creativity and the right organizational flexibility and mindset. The case highlights the key role of performance metrics in building a flexible system that could be refined through experimentation and testing, steadily View Details
Keywords: Sean Silverthorne
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
Ask jazz fans the world over to name their favorite compilation, and chances are their response is Kind of Blue. With music that is sophisticated and sublime, spare yet complex, trumpeter and composer Miles Davis (1926-1991) reached dazzling new heights of View Details
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
also matters in how its disclosures are received. Many restructurings try to improve company profitability two ways, by both reducing costs and raising revenues. Scott Paper Company's restructuring was also designed to increase the firm's... View Details
Keywords: by Stuart C. Gilson
- 30 Oct 2007
- First Look
First Look: October 30, 2007
allocation, and accountability and performance improvement systems to support an overarching strategy. This central idea provides a valuable conceptual framework for current and future school leaders. The case studies presented in... View Details
Keywords: Sean Silverthorne
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
When people feel heard, they tend to be less defensive, less anxious, and more relaxed. High-quality listening, research suggests, also increases creativity and improves work performance by boosting a... View Details
Keywords: by Pamela Reynolds
- 10 Jun 2008
- First Look
First Look: June 10, 2008
"Moonshine Shop," a group of plant-savvy creative generalists, is helping a great industrial company become more innovative. Chronicles the history of the Moonshine Shop, its successes and failures, and describes innovations... View Details
Keywords: Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help-but there's only one way to ensure sustained innovation: you need to lead it-and... View Details
Keywords: Sean Silverthorne
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
it, he bemoaned decisions (for which he accepted responsibility) that improved efficiency and increased economies of scale but robbed stores of some of their essential magic, such as the smell of roasting coffee and the sights and sounds... View Details
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
ability to collect and analyze more data more quickly, decision-making and problem-solving have become increasingly complex. Many people look to technology to solve modern problems, but the more technology advances, the more human reasoning and View Details
Keywords: by Kristen Senz
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
investment firm Act III Holdings, said that although sales at restaurants in his investment portfolio were initially down more than 80 percent, he’s seen incremental improvements each week as more locations implement View Details
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
cutthroat competition or totally collusive bonding. Either extreme will harm the firm's performance. These swings can occur because each of the four drives was created by evolution to improve the odds of gene survival. When any one drive... View Details
Keywords: by Paul Lawrence & Nitin Nohria