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Show Results For
- All HBS Web
(1,145)
- People (6)
- News (479)
- Research (387)
- Events (2)
- Multimedia (12)
- Faculty Publications (77)
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- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
particular area. Her findings, which she presented at a prominent investor conference, captured the imaginations of industry titans and academics. Computer scientists long assumed that AI systems would become more accurate and objective... View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
immoral behavior? How did Skilling and Lay imagine that their personal conduct could influence the behavior of others within the company? What internal images of personal leadership and stewardship did their behavior reflect? How did they... View Details
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
everyone—can learn from incorporating a search for wise tradeoffs into their decision making. This excerpt is from the book's introduction. Imagine that you are listening to a series of campaign announcements, each made by a different... View Details
- 29 Jul 2002
- Research & Ideas
Time Pressure and Creativity: Why Time is Not on Your Side
four years. It's hard to imagine being able to carry out a ten-year organizational research program of such magnitude—12,000 DQs from so many employees in so many companies—at any academic institution besides HBS! View Details
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
including face-to-face and online negotiations. In one study, they asked participants to imagine this scenario: Over the last 10 years your sales have grown consistently, but next year you expect sales to be flat. If you are asked by your... View Details
Keywords: by Dina Gerdeman
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
stranger might be, and then imagined a conversation with this person, predicting the extent to which this stranger would pay attention and listen attentively, or steer the conversation toward themselves. The researchers found that when... View Details
Keywords: by Pamela Reynolds
- 25 Jan 2016
- Research & Ideas
When Negotiating a Price, Never Bid with a Round Number
interviewed 10 senior investment bankers at the managing director or executive director level who each had several years of M&A experience. None of the bankers was aware of the academic literature on bid precision. The bankers were asked to View Details
Keywords: by Carmen Nobel
- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
they are representative. I feel the S&P 500 could have a challenge down the road as an index, in my opinion, that is even more representative of the market and therefore give investors more of an idea of where they should actually allocate their funding.... View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
of time. That, I think, escaped the regulatory net.” Imagine a checking account with $400. A bunch of debits post, and the bank first puts through the largest, a $500 rent check. That triggers a $35 overdraft fee. Two checks for $50,... View Details
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
restaurants than Brad. In other words, there is a disparity in information that people are given, and you can imagine how this would be impactful across a variety of different contexts.” They also saw that other fundamental aspects of... View Details
Keywords: by Pamela Reynolds
- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
and two or three adviser friends outside the organization you can trust. Your resignation should be rational, not emotional. What are the financial implications if you don’t have an immediate new job, and what benefits will you lose? Can you View Details
Keywords: by John Quelch
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
It is hard to imagine a more difficult and tragic trial by fire for a new leader. On September 4, 2001, Robert Mueller started his new job as the sixth director of the Federal Bureau of Investigation. A mere week later, on September 11,... View Details
Keywords: by Carmen Nobel
- Teaching Interest
Overview
Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
- 04 May 2015
- Research & Ideas
Need to Solve a Problem? Take a Break From Collaborating
adopt differently-structured communication networks for each category," the authors write. "In other words, rather than allow the march of technology to dictate organizational performance, it is possible to imagine technology... View Details
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
participants, who each were told to imagine that a close friend was getting married soon, and that the friend had asked them to photograph the ceremony as a favor. However, because their Ricoh camera had been stolen, they would have to... View Details
Keywords: by Carmen Nobel
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
first time. Get help—don’t try to figure it out yourself. You will spend more working hours than you ever imagined learning how to navigate people things while running your business, fundraising, etc. Hire a coach or find friends with... View Details
Keywords: by Julia Austin
- 04 Aug 2003
- Research & Ideas
Shackleton: An Entrepreneur of Survival
were stranded on Elephant Island. He was stymied several times. The Endurance trapped in the ice, winter 1915, photographed by Frank Hurley, the voyage photographer. Copyright Royal Geographical Society, London. Imagine what Shackleton... View Details
Keywords: by Martha Lagace
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
trying to imagine ways to get up to my pre-COVID fulltime equivalency. None of it seems to work.” After receiving a PPP loan, “it wasn’t a relief to get the money. It is a really bad catch-22,” said Annie Shi, co-founder of King in New... View Details
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
The result is a look into the minds of three tech pioneers who, to outside appearances, don't share much in common. "When I mention I wrote the book, the first response I get is, 'I can't imagine three more different people,'"... View Details
- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
experiences as managers when a stern approach helped set an employee on a more productive course. Soon, many students are rethinking their position. "The ones that say they couldn't imagine learning from someone like a Coach Knight,... View Details