IBM - Publications - Faculty & Research

22 Apr 2019
HBS Seminar

Francesca Rossi, AI Ethics Global Leader, IBM

01 Mar 2003
News

“Culture Is Everything”

IBM chairman Louis V. Gerstner, Jr. (MBA ’65) discussed the importance of strategy, execution, and culture when transforming an institution, as part of the MBA Program’s Distinguished Speaker Series in November. “Institutional... View Details

Keywords: IBM; Computer and Electronic Product Manufacturing; Manufacturing

March 2004 (Revised February 2005)
Case

Emerging Business Opportunities at IBM (C): Pervasive Computing

By: David A. Garvin and Lynne Levesque

Supplements the (A) case. View Details

Citation

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November 1988
Teaching Note

IBM Marketing Organization (A) and (B), Teaching Note

By: Frank V. Cespedes

Keywords: Marketing

Citation

16 Jun 2016
News

IBM Refused to Lay Off Workers for Decades

September 2001
Teaching Note

IBM Ireland: Reinventing Education Crosses the Atlantic TN

By: Rosabeth M. Kanter

Teaching Note for (9-300-034). View Details

Keywords: Technology Industry; Education Industry; United States; Republic of Ireland

Citation

January 2010 (Revised February 2010)
Supplement

IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion (CW)

IBM consultants are convinced that there is a positive relationship with staffing levels and conversion rate. How should Dillard's, a large department store chain, use this insight to manage their staffing levels? View Details

Keywords: Selection and Staffing; Operations; Retail Industry

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November 2017
Teaching Note

Generating Higher Value at IBM (A) and (B)

By: Benjamin C. Esty and E. Scott Mayfield

Teaching Note for HBS Nos. 215-058 and 215-059. View Details

Keywords: Dividends; Share Repurchases; Earnings Guidance; Financial Statement Analysis; Financial Ratios; Payout Policy; Earnings Per Share (EPS); Earnings Management; Change Management; Leadership; Transformation; Financial Strategy

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January 1997 (Revised November 1997)
Case

IBM and Siemens: Revitalizing the Rolm Division (C)

By: Ashish Nanda, Antonio Davila and Georgia Levenson

Supplements the (A) case. View Details

Citation

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September 2013 (Revised June 2017)
Supplement

IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details

Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho

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May 2008
Teaching Note

Radical Collaboration: IBM Microelectronics Joint Development Alliances (TN)

By: Willy C. Shih and Andrew A. King

Teaching Note for [608121]. View Details

Keywords: Semiconductor Industry

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26 Oct 2011
News

Shih Says IBM Executives Have `Strong Team Dynamic'

June 1983 (Revised December 1983)
Supplement

IBM Corp.: The Bubble-Memory Incident, Chronology of Key Events

Supplements the case. View Details

Citation

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07 Dec 2015
Video

Ellen Exum of IBM discusses the future of exchanges

19 Mar 2012
News

Why Your Business Should Follow IBM and Not Apple

2012
Chapter

Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM

By: Timothy F. Bresnahan, Shane Greenstein and Rebecca M. Henderson

We address a longstanding question about the causes of creative destruction. Dominant incumbent firms, long successful in an existing technology, are often much less successful in new technological eras. This is puzzling, since a cursory analysis would suggest that... View Details

Keywords: Technological Innovation; Opportunities; Competition; Information Technology; Innovation and Management; Organizations; Relationships; Information Technology Industry

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August 2004 (Revised August 2004)
Teaching Note

Emerging Business Opportunities at IBM (TN) (A), (B), and (C)

By: David A. Garvin

Teaching Note to: (9-304-075), (9-304-076), and (9-304-077). View Details

Keywords: Business Ventures; Opportunities

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04 Nov 2020
Podcast

IBM P-TECH and SkillsBuild: Narrow the skills gap, broaden opportunity

Can public-private partnerships do the heavy lifting of workforce development while promoting upward mobility? And can they help underserved groups participate in a post-Covid recovery? IBM’s P-TECH high school STEM program works with community colleges and industry... View Details