Publications

1980
Article

Consumer Impulse Purchase and Credit Card Usage: An Empirical Examination Using the Log Linear Model

By: Rohit Deshpandé and S. Krishnan

Most of the work in impulse purchase behavior has investigated the association of socioeconomic variables and unplanned purchases with equivocal results. This paper examines the interrelationship between impulse purchases, credit card usage, cost of items bought, and... View Details

Keywords: Consumer Behavior; Mathematical Methods; Credit Cards; Income

Read Now

26 Jan 2021
Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

aim at their credit card debt, which totaled $825 billion at the end of 2020 in the United States alone. As balances have climbed, the percent of household income allocated to... View Details

Keywords: by Kristen Senz; Financial Services

August 2020
Case

This Old House of Worship: St. Anthony Shrine (A)

By: Ryan Raffaelli

This multimedia case asks students to consider how leaders of non-profit organizations manage difficult financial, operational, and cultural turnarounds. Since its founding in 1947, St. Anthony Shrine had been a central partner in serving the Downtown Boston community.... View Details

Keywords: Leadership And Change Management; Turnarounds; Non-profit Management; Leadership; Change Management; Nonprofit Organizations; Management; Religion; Mission and Purpose; Transformation; Organizational Culture; United States

December 2010 (Revised June 2011)
Case

Back to the Future: Redeveloping Unilever House

By: A. Eugene Kohn, Arthur I Segel and Andrew Pierson Terris

Steve Williams, General Counsel of Unilever PIc, has two key decisions to make prior to commencing construction on the redevelopment of Unilever House - the company's London corporate headquarters. The purpose of the redevelopment is to reinvigorate the corporate... View Details

Keywords: Organizational Culture; Leasing; Sales; Restructuring; Leading Change; Financing and Loans; Decisions; Business Headquarters; Design; Projects; London

4 PM – 9 PM EST, 09 Nov 2017

HBS Alumnae Circles Open House & Training 2017: NYC

Women's groups are launching- are you interested? Register for this upcoming open house to learn more. View Details

September 2000 (Revised March 2001)
Teaching Note

House of Tata, 1995: The Next Generation (A) TN

By: Tarun Khanna, Krishna G. Palepu and Catherine M. Conneely

Teaching Note for (9-798-037). View Details

Keywords: Consumer Products Industry; Service Industry

22 Feb 2022
Research & Ideas

When Will the Hot Housing Market Finally Start to Cool?

The United States housing market is tight and expensive and shows no signs of easing. Existing home sales hit a 15-year high in 2021, with 6.12 million sold, a jump of 8.5... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

August 2020
Case

This Old House of Worship: St. Anthony Shrine (B)

By: Ryan Raffaelli

November 1995 (Revised January 1997)
Teaching Note

Measure of Delight, A: The Pursuit of Quality at AT&T Universal Card Services (A) TN

By: Robert H. Hayes

Teaching Note for (9-694-047). View Details

Keywords: Telecommunications Industry

01 Mar 2004
News

A Woman in the House

governor’s ascension to the top office. The former controller of Indianapolis was confirmed in a unanimous vote by both the State Senate and the House of Representatives.... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

December 1985 (Revised July 1993)
Case

Scovill, Inc.: NuTone Housing Group

Describes a conflict between the corporate controller and a division president about labor standards, which the division purposefully overstates to protect its margins. Illustrates the multiple roles of standards, and the roles of controllers and line management in... View Details

Keywords: Accounting; Standards; Management Teams; Conflict and Resolution

January 2009 (Revised March 2012)
Case

Spain: Can the House Resist the Storm?

By: Diego A. Comin

On September 16, 2008, President Rodriguez Zapatero recognized the severity of Spain's macroeconomic situation and clearly pointed to the culprit in front of the Spanish Congress: "Let nobody doubt it; there is already a wide consensus about the origin of the crisis:... View Details

Keywords: Business Cycles; Economy; Financial Crisis; Macroeconomics; System Shocks; Spain

August 2016
Teaching Note

Mahindra Lifespace Developers' Venture into Affordable Housing

By: Joseph B. Fuller and Monica Baraldi

Mahindra Lifespace Developers Limited (MLDL) was the infrastructure and real estate arm of the Mahindra Group, an Indian conglomerate with revenues of $16.5 billion in 2014. Employing 400 experts in land acquisition, design, project management, sales and marketing, and... View Details

Keywords: Business Conglomerates; Business Startups; Development Economics; Developing Countries and Economies; Corporate Entrepreneurship; Social Entrepreneurship; Housing; Emerging Markets; Business and Government Relations; Human Needs; Social Issues; Urban Development; Real Estate Industry; India

27 Jun 2011
News

The House that Howard Built

16 Oct 2017

LGBT Prospective Student Open House

Jointly sponsored by HBS MBA Admissions and the Lesbian, Gay, Bisexual, and Transgender Student Association (LGBTSA), the LGBT Open House is an opportunity to experience Harvard Business School. During the day you will have an opportunity... View Details

September 2012 (Revised February 2013)
Case

micro Home Solutions: A Social Housing Initiative in India

By: William R. Kerr and Alexis Brownell

mHS is a social enterprise for the provision of affordable housing in India. After India's microfinance industry collapses, mHS needs to reposition itself for continued operations and long-term growth. View Details

Keywords: India; Loans; Development; Micro Finance; Entrepreneurship; Housing; Social Enterprise; Poverty; India