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  • All HBS Web  (1,636)
    • People  (3)
    • News  (483)
    • Research  (849)
    • Events  (9)
    • Multimedia  (22)
  • Faculty Publications  (556)
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  • December 2023
  • Article

Association of Hospital System Affiliation with COVID-19 Capacity Burden

By: Zachary Levin, Pinar Karaca-Mandic, Richard J. Boxer and Regina E. Herzlinger
What is the message? The COVID-19 pandemic exposed the highly variable and uncoordinated responses by hospitals. The authors found that while the non-top ten system affiliated hospitals had a larger COVID-19 share index relative to independent hospitals, top-ten system... View Details
Keywords: COVID-19 Pandemic; Resource Allocation; Health Pandemics; Demographics; Health Care and Treatment; Health Industry
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Levin, Zachary, Pinar Karaca-Mandic, Richard J. Boxer, and Regina E. Herzlinger. "Association of Hospital System Affiliation with COVID-19 Capacity Burden." Health Management, Policy and Innovation 8, no. 3 (December 2023).
  • July 2002 (Revised August 2002)
  • Case

Washington Hospital Center (A): Rescuing Emergency Medicine

By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied and Dr. Mark Smith, recruited to turn around the Washington Hospital Center Emergency Department, prepare to roll out their most revolutionary change yet--an information system that could radically improve the practice of emergency medicine. A review of... View Details
Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Health Industry; District of Columbia
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Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (A): Rescuing Emergency Medicine." Harvard Business School Case 303-019, July 2002. (Revised August 2002.)
  • February 1977 (Revised May 1980)
  • Case

Hospital Affiliates International, Inc. (A)

By: Michael E. Porter
Keywords: Competitive Strategy; Contracts; Health Industry
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Porter, Michael E. "Hospital Affiliates International, Inc. (A)." Harvard Business School Case 377-170, February 1977. (Revised May 1980.)
  • July 1972 (Revised February 1979)
  • Case

New England Deaconess Hospital (B)

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Trevelyan, Eoin W., and Peggy Erlanger. "New England Deaconess Hospital (B)." Harvard Business School Case 373-013, July 1972. (Revised February 1979.)
  • June 2003 (Revised August 2008)
  • Teaching Note

Children's Hospital and Clinics (TN)

By: Amy C. Edmondson, Michael Roberto and Laura Feldman
Teaching Note for (9-302-050). View Details
Keywords: Transformation; Safety; Performance; Health Care and Treatment; Health Industry
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Edmondson, Amy C., Michael Roberto, and Laura Feldman. "Children's Hospital and Clinics (TN)." Harvard Business School Teaching Note 303-071, June 2003. (Revised August 2008.)
  • June 1999
  • Supplement

Transitional Infant Care Specialty Hospital

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Gittell, Jody H. "Transitional Infant Care Specialty Hospital." Harvard Business School Video Supplement 899-513, June 1999.
  • January 1982
  • Background Note

Proprietary Hospital Industry, Background Note

By: Regina E. Herzlinger
Keywords: For-Profit Firms; Health Care and Treatment; Health Industry
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Herzlinger, Regina E. "Proprietary Hospital Industry, Background Note." Harvard Business School Background Note 182-066, January 1982.
  • January 1992
  • Case

Johnson & Johnson: Hospital Services

The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to... View Details
Keywords: Organizational Structure; Organizational Culture; Management Systems; Environmental Sustainability; Conflict and Resolution
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Pearson, Andrall E. "Johnson & Johnson: Hospital Services." Harvard Business School Case 392-050, January 1992.
  • March 1977
  • Supplement

Hospital Affiliates International, Inc. (C)

By: Michael E. Porter
Keywords: Health Industry
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Porter, Michael E. "Hospital Affiliates International, Inc. (C)." Harvard Business School Supplement 377-172, March 1977.
  • May 1993
  • Teaching Note

Alexander Hospital Gift Shoppe TN

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Health Industry; Retail Industry
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Herzlinger, Regina E. "Alexander Hospital Gift Shoppe TN." Harvard Business School Teaching Note 193-118, May 1993.
  • January 1983 (Revised February 1988)
  • Case

Hospital Corp. of America (B)

By: W. Carl Kester
Focuses on HCAs financing options for reaching its target capital structure. The options include new equity conversion of convertible debentures, a debt-for-equity swap, the sale of assets, and fixed-rate debt. Students must address the problem of market timing and... View Details
Keywords: Assets; Capital Structure; Cash Flow; Equity; Debt Securities; Credit Derivatives and Swaps; Health Industry; United States
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Kester, W. Carl. "Hospital Corp. of America (B)." Harvard Business School Case 283-054, January 1983. (Revised February 1988.)
  • 2008
  • Case

Managing Governance at Reliance Hospital

By: Jonathan R. Clark and Nancy Morgan Kane
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Clark, Jonathan R., and Nancy Morgan Kane. "Managing Governance at Reliance Hospital." Boston, MA: Harvard School of Public Health Case, 2008.
  • July 1983 (Revised May 1993)
  • Teaching Note

Hospital Replacement Decision, Teaching Note

By: Regina E. Herzlinger
Keywords: Decision Making
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Herzlinger, Regina E. "Hospital Replacement Decision, Teaching Note." Harvard Business School Teaching Note 184-008, July 1983. (Revised May 1993.)
  • 23 May 2023
  • Cold Call Podcast

The Entrepreneurial Journey of China’s First Private Mental Health Hospital

Keywords: Re: William C. Kirby; Education
  • August 2017
  • Case

Infection Control at Massachusetts General Hospital (Abridged)

By: Robert S. Huckman and Nikolaos Trichakis
The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details
Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston
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Huckman, Robert S., and Nikolaos Trichakis. "Infection Control at Massachusetts General Hospital (Abridged)." Harvard Business School Case 618-018, August 2017.
  • January 2011 (Revised March 2011)
  • Case

Development and Promotion at North Atlantic Hospital

By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams
Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details
Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry
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Groysberg, Boris, Lisa Leffert, Kerry Herman, and Libby Williams. "Development and Promotion at North Atlantic Hospital." Harvard Business School Case 411-018, January 2011. (Revised March 2011.)
  • December 2023 (Revised February 2024)
  • Case

Transforming Healthcare Delivery at Karolinska University Hospital

By: Susanna Gallani, Mary Witkowski, Elena Corsi and Nikolina Jonsson
The case study examines the journey toward value-based healthcare at Karolinska University Hospital. The hospital's ambitious shift to a patient-centered care delivery model, accompanied by the construction of a new facility, encountered challenges such as high costs,... View Details
Keywords: Change Management; Transformation; Transition; Business Organization; Communication Strategy; Information Infrastructure; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; Sweden; Europe
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Gallani, Susanna, Mary Witkowski, Elena Corsi, and Nikolina Jonsson. "Transforming Healthcare Delivery at Karolinska University Hospital." Harvard Business School Case 124-070, December 2023. (Revised February 2024.)
  • 2024
  • Working Paper

Cephalosporins—Fighting Hospital Infections: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant Datar and Katherine Stebbins
This case history describes the development of three generations of cephalosporins – antibiotics that have significantly reduced hospital infections. Specifically, we chronicle how: 1) Early (pre-cephalosporin) antibiotics were developed in the first half of the 20th... View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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Bhidé, Amar, Srikant Datar, and Katherine Stebbins. "Cephalosporins—Fighting Hospital Infections: Case Histories of Transformational Advances." Harvard Business School Working Paper, No. 20-133, July 2020. (Revised May 2024.)
  • January 1983 (Revised February 1988)
  • Case

Hospital Corp. of America (A)

By: W. Carl Kester
HCAs ratio of debt to total capital is approaching 70%, jeopardizing its single-A bond rating. Students must determine an appropriate target debt ratio for HCA in light of its growth objectives, its acquisition strategy and its changing regulatory environment. View Details
Keywords: Situation or Environment; Capital Structure; Health Care and Treatment; Borrowing and Debt; Health Industry; Tennessee
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Kester, W. Carl. "Hospital Corp. of America (A)." Harvard Business School Case 283-053, January 1983. (Revised February 1988.)
  • June 2009 (Revised April 2011)
  • Case

Cincinnati Children's Hospital Medical Center

By: Anita L. Tucker and Amy C. Edmondson
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common... View Details
Keywords: Change Management; Experience and Expertise; Leading Change; Measurement and Metrics; Service Delivery; Performance Improvement; Health Industry; Ohio
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Tucker, Anita L., and Amy C. Edmondson. "Cincinnati Children's Hospital Medical Center." Harvard Business School Case 609-109, June 2009. (Revised April 2011.)
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