Publications

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August 2013 (Revised August 2014)
Case

Aon Hewitt's Private Health Insurance Exchange

By: Regina E. Herzlinger, Aiden Y. Feng and Meghan D. Oliver

Aon Hewitt, a leading health insurance broker and consultant, is one of the first movers in forming exchanges to sell health insurance. What kinds of products should it offer on this exchange? View Details

Keywords: Health Care and Treatment; Insurance

December 2010
Article

HCAHPS and You: Using Experience-based Methodology to Deliver Exceptional Care Experiences and Outcomes

By: Regina E. Herzlinger, Anthony DiGioia III and Kevin J. Bozic

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October 2003 (Revised March 2008)
Case

Salick Cardiovascular Centers: Business Plan

By: Regina E. Herzlinger, Kaushik Sen, Alex Tkachenko and Carolyn Wolff

A seasoned health services entrepreneur develops a business plan for a cardiovascular-focused factory. Will it work? View Details

Keywords: Factories, Labs, and Plants; Business Plan; Business Startups; Entrepreneurship; Medical Specialties; Health Industry

October 2002 (Revised June 2003)
Background Note

New Frontiers in Target Discovery and Validation

By: Regina E. Herzlinger, Niv Caviar, Jon Chatterton and Andrea Lynn

Explains Immusol and Novartis's technology. View Details

Keywords: Information Technology; Technological Innovation; Pharmaceutical Industry

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July–August 2024
Article

The Middle Path to Innovation

By: Regina E. Herzlinger, Duke Rohlen, Ben Creo and Will Kynes

Too many companies are failing to innovate. One reason, say the authors, is the polarized approach companies take to innovation. At one end of the spectrum, corporate R&D efforts tend to focus on product refreshes and incremental line upgrades that generate modest... View Details

Keywords: Innovation Strategy; Medical Devices and Supplies Industry

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March 2011 (Revised August 2014)
Background Note

Social Media in Health Care

By: Regina E. Herzlinger, Selin Gunal Tyler and Charles C. Huang

This note reviews the social media firms in health care that help providers and consumers to interact and their nascent business models. View Details

Keywords: Business Model; Health Care and Treatment; Digital Platforms; Social and Collaborative Networks; Health Industry

11 Sep 2007
First Look

First Look: September 11, 2007

Herzlinger Publication:McGraw-Hill, 2007 Abstract In the battle for U.S. health care, patients and doctors are losing. Who Killed Health Care? shows how to win the war. One of the nation's most respected health care analysts, Regina View Details

Keywords: Martha Lagace

August 2024
Background Note

Note on Creating Business Plans for Innovative Health Care Ventures

By: Regina E. Herzlinger, Ben Creo, Lee Kaplan and Brian L. Walker

March 2021 (Revised January 2022)
Case

Philips: Redefining Telehealth

By: Regina E. Herzlinger, Alec Petersen, Natalie Kindred and Sara M. McKinley

As one of the world’s largest healthcare companies, Philips sought to reach beyond the walls of the hospital and expand its hospital-to-home program to gain future competitive advantage through technology solutions combining predictive analytics with care delivery. By... View Details

21 Dec 2022
News

HBS Community Comes Together in Wake of Ukraine Invasion

cofounded by Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration, and her husband, Dr. George Herzlinger, recently announced that it has donated 100... View Details

February 1985 (Revised January 2024)
Case

Health Stop (A): What Type of Innovation Is It? And Six Factors Alignment

By: Regina E. Herzlinger, Joyce Lallman, Nancy Kane, Jefferson C. Grahling and James Wallace

How can we evaluate if innovative health care ventures can do good—benefit society—and do well—become financially viable? This question is the topic of the first module in the Innovating In Health Care course book. This note and case series enables readers to conduct... View Details

Keywords: For-Profit Firms; Business Model; Entrepreneurship; Health Care and Treatment; Strategy; Valuation; Health Industry; Retail Industry

14 Apr 2015
First Look

First Look: April 14

Market-Based Solutions to Antitrust Threats-The Rejection of the Partners Settlement By: Herzlinger, Regina E., Barak D. Richman, and Kevin A. Schulman Abstract—No abstract available. Publisher's link:... View Details

Keywords: Sean Silverthorne

01 Dec 2001
News

Reaching Out

significant impact on society." 20th Anniversary Dinner Marks Milestone In October, dozens of nonprofit fellows from years past returned to HBS, joining many of last summer's fellows for a gala dinner celebrating the program's twentieth year. In photo at left are... View Details

Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance

01 Mar 2009
News

Model Patient

and the difficulty of gaining access to treatment appear to be the two chief failings of the reform. Says HBS professor Regina Herzlinger, “The rise in costs is partially caused by greater than expected... View Details

Keywords: Garry Emmons; Health, Social Assistance

17 Dec 2012
News

HBS Women Faculty Reflect

2021
White Paper

Go Out and Innovate! Perspectives on Educating Health Care Leadership in the Time of Innovation

By: Regina E. Herzlinger, Anthony Stanowski, Edward Schumacher, Eugene Schneller, Kaveh Safavi, Quint Studer, Andrew Jay, Tom Robinson and Kevin Mahoney

The CAHME Innovation Council unanimously believes that education is essential. In evaluating the competency domain of management and leadership, and learning from programs that prioritize innovation, we ask how do we develop competencies in future leaders to succeed in... View Details

Keywords: Health Care; Health Care Industry; Health Care Entrepreneurship; Innovation; Innovation ＆ Entrepreneurship; Health Industry