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  • All HBS Web  (1,464)
    • People  (5)
    • News  (575)
    • Research  (428)
    • Events  (3)
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  • 21 Aug 2023
  • Book

You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

The days of sticking with one job through retirement are long gone. Younger workers are prioritizing happiness over workplace loyalty, often out of necessity. Harvard Business School senior lecturer Christina Wallace offers a roadmap for... View Details
Keywords: by Kara Baskin
  • 05 Aug 2013
  • Research & Ideas

To Buy Happiness, Purchase an Experience

Video directed and produced by Joanie Tobin Conventional wisdom says that money can't buy happiness. Behavioral science begs to differ. In fact, research shows that money can make us happier—but only if we spend it in particular ways. In their book View Details
Keywords: by Carmen Nobel
  • 26 Feb 2015 - 28 Feb 2015
  • Conference Presentation

Is That All There Is to Happiness?

By: J. Phillips, C. Mott, Julian De Freitas, J. Gruber and J. Knobe
Happiness researchers have started to converge on a conception of happiness that involves some combination of high positive affect, low negative affect, and high life satisfaction. We present three studies which demonstrate that the ordinary understanding... View Details
Keywords: Moral Sensibility; Happiness; Personal Characteristics
Citation
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Phillips, J., C. Mott, Julian De Freitas, J. Gruber, and J. Knobe. "Is That All There Is to Happiness?" Paper presented at the 16th Society for Personality and Social Psychology Annual Meeting, Long Beach, CA, United States, February 26–28, 2015.
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 09 May 2012
  • Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

Editor's note: Every year, HBS Professor Clayton Christensen teaches students that well-tested academic theories can help them succeed not just in business, but in life. He expounds upon those lessons in his forthcoming book, How Will You Measure Your Life? Co-authored... View Details
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market share, account share, acquisition,... View Details
Keywords: by Robert S. Kaplan
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

for the time we reasonably need to get things done,” Whillans says. Gracefully bow out of extraneous activities. Many employers are trying to help their employees unwind by scheduling virtual coffee breaks, lunch gatherings, and happy... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 10 Aug 2017
  • Cold Call Podcast

Pal's Sudden Service: Taking Fast Food to the Next Level

Keywords: Re: Gary P. Pisano; Food & Beverage
  • 21 Aug 2013
  • Research & Ideas

To Buy Happiness, Spend Money on Other People

Video directed and produced by Joanie Tobin In their book Happy Money: The Science of Smarter Spending, authors Elizabeth Dunn and Michael Norton draw on years of quantitative and qualitative research to explain how money can buy... View Details
Keywords: by Carmen Nobel
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

Editor's note: Think money can't buy happiness? Behavioral economists Elizabeth Dunn and Michael Norton beg to differ. It actually can, they say—but only if we spend it the right way. In their book released this week, Happy Money: The... View Details
Keywords: Re: Michael I. Norton
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

firms and shareholders. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51128 Harvard Business School Case 418-019 Sensing (and Monetizing) Happiness at Hitachi Inspired by research linking View Details
Keywords: Sean Silverthorne
  • July 2002 (Revised October 2002)
  • Case

Cirque du Soleil

By: Thomas J. DeLong and Vineeta Vijayaraghavan
Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes,... View Details
Keywords: Retention; Employee Relationship Management; Business Strategy; Talent and Talent Management; Organizational Culture; Entertainment and Recreation Industry
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DeLong, Thomas J., and Vineeta Vijayaraghavan. "Cirque du Soleil." Harvard Business School Case 403-006, July 2002. (Revised October 2002.)
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

the trends of yesteryear, we ask that you also turn your thoughts to 2012. What do you think will be the top areas of concern for managers in the coming months? Please share your thoughts in the comments section, and have a happy new... View Details
Keywords: by Staff
  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

Consumers today have more control than ever over the way they choose goods and services—from browsing freely at grocery stores to managing their own financial assets. Perhaps consumers should also have a greater sense of empowerment when it comes to their health care.... View Details
Keywords: by Dina Gerdeman; Health
  • 2023
  • Book

Build the Life You Want: The Art and Science of Getting Happier

By: Arthur C. Brooks and Oprah Winfrey
In Build the Life You Want, Arthur C. Brooks and Oprah Winfrey invite you to begin a journey toward greater happiness no matter how challenging your circumstances. Drawing on cutting-edge science and their years of helping people translate ideas into action,... View Details
Keywords: Happiness; Personal Development and Career; Emotions
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Brooks, Arthur C., and Oprah Winfrey. Build the Life You Want: The Art and Science of Getting Happier. Portfolio, 2023.
  • Article

From Wealth to Well-Being? Money Matters, but Less than People Think

By: Lara B. Aknin, Michael I. Norton and Elizabeth W. Dunn
While numerous studies have documented the modest (though reliable) link between household income and well-being, we examined the accuracy of laypeople's intuitions about this relationship by asking people from across the income spectrum to report their own... View Details
Keywords: Happiness; Work-Life Balance; Satisfaction; Income; Household
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Aknin, Lara B., Michael I. Norton, and Elizabeth W. Dunn. "From Wealth to Well-Being? Money Matters, but Less than People Think." Journal of Positive Psychology 4, no. 6 (2009): 523–527.
  • October 2008
  • Supplement

John and Andrea Rice: Entrepreneurship and Life

By: Howard H. Stevenson and Shirley M. Spence
Video of an interview conducted by Professor Howard Stevenson with John and Andrea Rice. It presents their views on their notions of career success, finding happiness in life, managing their competitiveness, their goals for the next ten years, and the pursuit of... View Details
Keywords: Entrepreneurship; Success; Personal Development and Career; Opportunities; Happiness; Competitive Strategy
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Stevenson, Howard H., and Shirley M. Spence. "John and Andrea Rice: Entrepreneurship and Life." Harvard Business School Video Supplement 509-715, October 2008.
  • September 2010 (Revised January 2012)
  • Case

Emergia: Driving Profitability on Help Desk Contracts

Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
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Martinez Jerez, F. Asis, and Lisa Brem. "Emergia: Driving Profitability on Help Desk Contracts." Harvard Business School Case 111-048, September 2010. (Revised January 2012.)
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too inflexible. Benefits?—forget it!... View Details
Keywords: by Julia Hanna; Retail
  • August 2020
  • Article

Does Spending Money on Others Promote Happiness? A Registered Replication Report

By: Lara B. Aknin, Elizabeth W. Dunn, Jason Proulx, Iris Lok and Michael I. Norton
Research indicates that spending money on others—prosocial spending—leads to greater happiness than spending money on oneself (e.g., Dunn, Aknin, & Norton, 2008, 2014). These findings have received widespread attention because they offer insight into why people engage... View Details
Keywords: Prosocial Spending; Generosity; Well-being; Replication; Happiness; Behavior; Spending
Citation
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Aknin, Lara B., Elizabeth W. Dunn, Jason Proulx, Iris Lok, and Michael I. Norton. "Does Spending Money on Others Promote Happiness? A Registered Replication Report." Journal of Personality and Social Psychology 119, no. 2 (August 2020).
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