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  • February 2019
  • Teaching Note

Knowledge Sharing at REMA 1000

By: Tatiana Sandino and Olivia Hull
Teaching Note for HBS Nos. 118-007 and 118-072. View Details
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  • Spring 2019
  • Article

Fluid Teams and Knowledge Retrieval: Scaling Service Operations

By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the... View Details
Keywords: Teaming; Teams; Groups and Teams; Knowledge Management; Service Delivery; Knowledge Use and Leverage
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  • 2022
  • Article

How Does Working from Home during COVID-19 Affect What Managers Do? Evidence from Time-Use Studies

By: Thomaz Teodorovicz, Raffaella Sadun, Andrew L. Kun and Orit Shaer
We assess how the sudden and widespread shift to working from home during the pandemic impacted how managers allocate time throughout their working day. We analyze the results from an online time-use survey with data on 1,192 knowledge workers (out of which 973 are... View Details
Keywords: Time-use; Working-from-home; COVID; Managers; Knowledge Workers; Health Pandemics; Time Management
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  • 2025
  • Book

The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation

By: Prithwiraj Choudhury
A research-based look at a growing phenomenon—companies allowing their employees to work from anywhere in the world—and how those who adopt this model can boost talent, innovation, and productivity.
In recent years, companies in a wide range of industries have... View Details
Keywords: Remote Work; Telecommuting; Employees; Business Offices; Organizational Culture; Retention; Recruitment; Policy; Competitive Advantage
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  • 16 Apr 2015
  • Video

What is the benefit of working with HBS students?

  • 6 PM – 8 PM PDT, 09 Jul 2019
  • Career Events

Connect with HBS in San Francisco: Renew Your Work & Life

Connect with HBS and fellow alumni and explore four elements that are always active during career and life decision-making. You will experience a hands-on workshop to explore what work life issues are most in need of your attention at this moment in your life. View Details
  • 6 PM – 8 PM PDT, 23 May 2019
  • Career Events

Connect with HBS in Los Angeles: Renew Your Work & Life

Connect with HBS and fellow alumni and explore four elements that are always active during career and life decision-making. You will experience a hands-on workshop to explore what work life issues are most in need of your attention at this moment in your life. View Details
  • 16 Apr 2009
  • Working Paper Summaries

Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies

Keywords: by Corinne Bendersky & Kathleen L. McGinn
  • 23 May 2014
  • Video

HBS Club of Chicago Charitable Fund: Working with Chicago Children's Choir

  • 06 Jan 2020
  • Research & Ideas

Motivate Your High Performers to Share Their Knowledge

barriers tend to get in the way: lower-performing employees are too reticent to ask for help, or higher-performing employees are reluctant to give it. “This suggests that performance is more malleable and can be changed if you give people the right environment to gain... View Details
Keywords: by Michael Blanding
  • 6 PM – 8 PM PDT, 22 May 2019
  • Career Events

Connect with HBS in San Diego: Renew Your Work & Life

Connect with HBS and fellow alumni and explore four elements that are always active during career and life decision-making. You will experience a hands-on workshop to explore what work life issues are most in need of your attention at this moment in your life. View Details
  • Web

Charting Tariff Pain: Small Businesses Brace for Job Cuts, Falling Sales | Working Knowledge

precisely tailored to address the challenges you are tackling today. More about Working Knowledge Strategy and Innovation More like this Social Responsibility More like this Diversity and Inclusion More like... View Details
  • 6:30 PM – 8:30 PM CDT, 17 Apr 2019
  • Career Events

Connect with HBS in St. Louis: Renew Your Work & Life

Connect with HBS and fellow alumni and explore four elements that are always active during career and life decision-making. You will experience a hands-on workshop to explore what work life issues are most in need of your attention at this moment in your life. View Details
  • Web

The Case for Creative Risk-Taking, Even When the Stakes Are High | Working Knowledge

Invention Strategy and Innovation Share: Facebook LinkedIn Print Email Latest from HBS faculty experts Expertly curated insights, precisely tailored to address the challenges you are tackling today. More about View Details
  • June 2011 (Revised May 2012)
  • Case

L'Oréal: Global Brand, Local Knowledge

By: Rebecca M. Henderson and Ryan Johnson
Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic... View Details
Keywords: Globalization; Brands and Branding; Marketing Communications; Change Management; Sales; Emerging Markets; Segmentation; Innovation and Invention; Beauty and Cosmetics Industry; France; United States
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  • 01 Feb 1997
  • News

Alumni Volunteers Work and Socialize at HBS Conference

During the first weekend in November, some 120 fund and class agents, class secretaries and correspondents, and reunion program committee members gathered at HBS. Participants were briefed by several HBS faculty members on developments at... View Details
  • Web

In Charts: Like Einstein, Global Inventors Bring Big Ideas Across Borders | Working Knowledge

Polytechnique Article By : Ana Elena Azpúrua Topics: Immigration Innovation and Invention Strategy and Innovation Technological Innovation Share: Facebook LinkedIn Print Email Latest from HBS faculty experts Expertly curated insights,... View Details
  • 23 Feb 2022
  • News

HBS Professor's Three Keys to Happiness at Work

  • 2008
  • Chapter

Knowledge Work, Craft Work, and Calling

Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been... View Details
Keywords: Organizational Change and Adaptation; Working Conditions; Production; Knowledge Use and Leverage; Management Practices and Processes; Employees
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  • January 2025
  • Teaching Plan

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
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