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Show Results For
- All HBS Web
(1,891)
- People (3)
- News (594)
- Research (217)
- Multimedia (8)
- Faculty Publications (20)
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- 12 Sep 2006
- First Look
First Look: September 12, 2006
School Case 606-118 A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the design competition, but the design View Details
Keywords: Sean Silverthorne
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
fulfillment). Finally, learning and growth synergies would be achieved by rotating experienced professionals to key jobs in the new companies (key staff rotation), by sharing computer systems (common systems versus plan) and knowledge... View Details
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
achieve organizational efficiency ... (by) highly motivated and committed staff with the passion to overachieve." Further, it is thought to work best in cultures where people have the latitude on occasion to fail (or as Mariana van... View Details
Keywords: by Jim Heskett
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
revenue. HBS Professor Frances X. Frei and her colleagues Ann Evenson and Patrick T. Harker, both of The Wharton School at the University of Pennsylvania, have studied the use of call centers in this industry. In their working paper... View Details
- 31 Oct 2023
- HBS Case
Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?
skill-building topics he covers in his new HBS course entitled “Mastering Consulting and Advisory Skills” for MBA students. “There are few bright lines on these ethical and moral issues; the lines are often blurred as to what is... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and for the training... View Details
Keywords: by Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
the lowest employee satisfaction scores and highest employee turnover rate among all of the departments at EMU. Furthermore, her new unit was infamous for its culture of confrontation, blaming, and favoritism. The staff that has remained... View Details
Keywords: Martha Lagace
- 23 Apr 2013
- First Look
First Look: April 23
Publications 2006 University of Chicago Press Manufacturing Morals: The Values of Silence in Business School Education By: Anteby, Michel Abstract—Corporate accountability is never far from the front page, and Harvard Business School trains many future business... View Details
Keywords: Sean Silverthorne
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
consultants find and use information. Specialists write reports and analyses that many teams can use. And each of Ernst & Young's more than 40 practice areas has a staff member who helps codify and store documents. The resulting area... View Details
- 28 Nov 2007
- Research & Ideas
B2B Branding: Does it Work?
Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.Many business-to-business (B2B) CEOs view marketing as the... View Details
- 23 Oct 2007
- First Look
First Look: October 23, 2007
accountability at the project and policy levels, particularly through the establishment and enforcement of social and environmental safeguards and complaint and response mechanisms. But they have been much less successful in changing View Details
Keywords: Sean Silverthorne
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
printed out the pages containing the results he didn’t like, highlighted the offending ads, posted them on a bulletin board on the wall of the kitchen by the pool table, and wrote THESE ADS SUCK in big letters across the top. Then he went... View Details
Keywords: by James Heskett
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Motions: An Empirical Test of Management Involvement in Process Improvement," HBS professor Anita L. Tucker and Harvard School of Public Health professor Sara J. Singer show that communicating with frontline workers can backfire if... View Details
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
accountability and effectiveness today? What should it do about them? With a detailed description of the Bank's challenges of democratic accountability, its constraints, and recommendations for the future, HBS professor Alnoor Ebrahim... View Details
Keywords: by Alnoor Ebrahim
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
to a good degree,” says Kerr. But it’s too soon to tell whether they have established themselves in a way that will allow them to truly excel. “That’s where the jury is still out. They are still defining the Walmart of the future.” About the Author Julia Hanna is an... View Details
- 22 Dec 2009
- First Look
First Look: Dec. 22
to popular expectations, corporate headquarters in the U.S. are about twice the size of European counterparts. Headquarters there exert a higher level of functional influence and have larger staffs in certain key areas, such as IT and... View Details
Keywords: Martha Lagace
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
listen to or act upon them. An introverted leader, on the other hand, is more likely to listen to and process the ideas of an eager team. But if an introverted leader is managing a bunch of passive followers, then a staff meeting may... View Details
Keywords: by Carmen Nobel
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
HBS and recently wrote an article called Sales Managers Must Manage for Top Sales Magazine. “It’s all about the difference between learning to take care of yourself and learning to take care of others, from being an individual contributor... View Details
Keywords: by Dina Gerdeman
- 15 Apr 2008
- First Look
First Look: April 15, 2008
fixed capacity viable. Another constraint is the poor state of its basic financial systems. Morale is low and thus staff turnover is high, with many clinicians taking patients with them into their private practice when they go. TBC is... View Details
Keywords: Martha Lagace