Giving And Receiving Feedback - Publications - Faculty & Research

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

assist you when you need help later. DeLong urges executives to create support networks of "truth speakers." Within your organization, you should seek out two or three people "who will tell you the things you don't want to hear View Details

Keywords: by Paul Michelman

04 Sep 2019
News

Clicks and Mortar

glasses and take pictures of yourself. What’s brilliant about this is that it gives you this theatrical experience but with some operational benefits: If you want to receive... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

that is necessary to make the changes in organizations that we are advocating involves the capacity to reflect on and learn from our own life and experience; to solicit and... View Details

Keywords: by Mallory Stark

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

operational management processes into the six-stage strategy execution system. The OSM ensures that all the planning, execution, and feedback processes are in place, and that... View Details

Keywords: by Martha Lagace

01 Dec 2022
News

December 2022 Alumni and Faculty Books and Podcasts

Connie Baher (MBA 1980) Independently Published Told through the voices of family caregivers and counselors, this guide gives you straight talk and wise words that will help... View Details

2018
Working Paper

Corporate Sustainability: A Strategy?

By: George Serafeim

We explore the conditions under which firms maintain their competitive advantage through sustainability-based differentiation when faced with imitation pressures by industry peers. We document growing intraindustry convergence on sustainability actions over time for... View Details

Keywords: Sustainability; Corporate Performance; Industry Analysis; CSR; ESG; ESG (Environmental, Social, Governance) Performance; Environment; Social Responsibility; Strategy And Execution; Corporate Social Responsibility and Impact; Environmental Sustainability; Strategy; Performance; Corporate Strategy

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01 Dec 2020
News

Tried and Tested

imbalanced gender dynamics around them. Now, as experimental economists, their research is helping define the complex factors that contribute to the workplace gender gap—and sparking ideas about how to mitigate it. Here, they talk about the nature of experimental... View Details

Keywords: Jen McFarland Flint; Scientific Research and Development Services

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

each person introduce themselves by their name, job title, mission, and their immediate tasks (e.g, “I’m Sarah, I’m a creative, I’m creating a brand for Client X, I’m in this meeting to present findings and... View Details

Keywords: by Boris Groysberg and Robin Abrahams

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely by their competitors. This... View Details

Keywords: Dina Gerdeman

2011
Book

What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential

By: Robert Steven Kaplan

Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your... View Details

Keywords: Leadership Development; Organizational Development; Reaching Your Potential; Career Planning; Management Styles; Interpersonal Communication; Leadership; Performance Effectiveness; Personal Development and Career

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04 Jan 2016
Blog Post

Motherhood and the MBA

late night, social scene, I was able to be involved in events that were important to me, despite living off campus. We loved coming to Friendsgiving, Holidazzle, Section Retreat, and several other amazing events with the Pandas of Section... View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

effectively lead an agile enterprise—can be aptly applied to the type of leadership required in the current environment. The authors highlight the importance of a rapid feedback loop, such as a brief daily check-in to View Details

Keywords: by Boris Groysberg and Sarah Abbott

21 Nov 2013
News

Improving Management at Google

01 Sep 2004
News

HBS Clubs and Associations

completed phase one of a three-part impact evaluation study and as a result, are making critical decisions around some sacred cows.” Such an impact is just what HBS alumni clubs hope for when they select local nonprofit leaders to View Details

Keywords: Margie Kelley; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations

30 Jan 2019
Blog Post

The Life and Role of a CEO

internal and external context, lay out the right course of actions, and interact with internal and external stakeholders to translate strategy into results. One CEO said, “The... View Details

01 Dec 2014
News

Nimble, Quick, and Adaptable

series C stage. Feedback was so positive that regional Rock 100 Roundtable discussions are being rolled out as a way to continue the exchange and dialogue. “I know from personal experience that when you’re... View Details

Keywords: Julia Hanna

22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

can amplify them and give them greater reach. Whether you experience a physical, learning, mental, sensory, or developmental disability, or are the caretaker of someone with a disability, you have a place... View Details

13 May 2013
Blog Post

Final presentations and final farewells

departments: when a company is growing as quickly as Sephora is, it can be hard to keep the channels of communication open, and open frequently. I won’t give the secrets away, but safe to say that the... View Details

10 Sep 2009
Working Paper Summaries

Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior

Keywords: by Lalin Anik, Lara B. Aknin, Michael I. Norton & Elizabeth W. Dunn

23 Oct 2019
Blog Post

How to Talk Gooder in Business and Life

navigating conflict and disagreement, listening, and conducting group conversations—across diverse contexts such as work meetings, giving and... View Details

Publications