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  • All HBS Web  (430)
    • News  (62)
    • Research  (272)
  • Faculty Publications  (59)

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  • All HBS Web  (430)
    • News  (62)
    • Research  (272)
  • Faculty Publications  (59)
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  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

What Is Mics? Minimally invasive cardiac surgery (MICS) is performed by accessing the heart through incisions made between the ribs and employing a balloon device that is threaded into the heart through a vein to serve as an internal... View Details
Keywords: by Hilah Geer
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

mean missing out on significant opportunities. For this reason, fostering trust on the fly is a critical skill for managers. As Kristen knew, the first step to inspiring trust is to demonstrate trustworthiness. All negotiators can apply... View Details
Keywords: by Deepak Malhotra
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

Egyptian Retailers Harvard Business School Case 106-065 CEMEX has pursued an aggressive decommoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role and effectiveness of the Rewards Program, a tournament that... View Details
Keywords: Martha Lagace
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

people in the higher ranks of Unilever, yet compared to most companies, Unilever was distinguished worldwide by competent and professional management. The challenge was to translate these strengths into a competitive performance that... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

suggests that we both “resurrect a fabled past” (nostalgia) and “break with an inglorious one” in envisioning the future (postalgia). This requires fostering a critical dialogue about the past. What accounts for why we’re here today? What... View Details
Keywords: by James Heskett
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

actions on performance. However, standard regression models estimate only the average effects of these actions across firms. Our paper discusses how random coefficient models (RCMs) may generate new insights about firm heterogeneity and its effects on View Details
Keywords: Dina Gerdeman
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

little to contribute to processes of creation and innovation. While asking "What isn't management's role in innovation?," Michelle Malay Carter states the case this way: "Nearly all current performance management models are... View Details
Keywords: by Jim Heskett
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

companies in part by prompting employees to trust the company more. Some theorize that purpose fosters trust inside companies because it clarifies the company’s decision-making and enhances its credibility. Such trust in turn comes to... View Details
Keywords: by Ranjay Gulati
  • 11 Mar 2014
  • First Look

First Look: March 11

particularly strongly and to construct risk indicators to predict taxpayers' responses. We show results from an application in Chile and describe lessons learned during the implementation. August 2013 JAMA Surgery Informal Peer Interaction and Practice Type as... View Details
Keywords: Sean Silverthorne
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

in this primary group have interlocking tasks, their bonds of trust will facilitate their joint task performance and they can be officially recognized as a work group or team. The more extended bonding drive of employees will also... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 02 Mar 2010
  • First Look

First Look: March 2

fostered by the established structural context of the firm. We illustrate this model of corporate intervention with a case study in which a high-performing firm seeks to shift its performance trajectory into... View Details
Keywords: Martha Lagace
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

performance indicators that shifts strategic decision making to customer-facing edges of the organization. Others advocate less sweeping but still significant changes: Housing the budgeting and strategic planning functions in one office,... View Details
Keywords: by Loren Gary
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

field experiment at a large North American company, provides plenty of reassurance, showing that regular Zoom chats with managers fosters solid career-building connections for new workers. In fact, informal “virtual watercooler” sessions... View Details
Keywords: by Lane Lambert
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

innovation, foster trust, and contribute to an organization’s agility in a fast-moving competitive landscape. It also can build cohesion among employees and provide them a shared sense of mission. Vineet Nayar, former CEO of India-based... View Details
Keywords: by James Heskett; Financial Services
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home entertainment—and nearly killed... View Details
Keywords: by James Heskett
  • 29 Mar 2016
  • First Look

March 29, 2016

(a) fosters a longer-term perspective and (b) widens the firm’s scope; and ecosystem creation. While much of the dynamic capabilities literature has focused on testing causal relationships between key View Details
Keywords: Sean Silverthorne
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

change,” he says. “Firms typically don’t want to do that because once you change it, it’s very difficult to change it back. Also, experimenting with a select group of employees is deemed as unfair.” Past performance doesn’t guarantee... View Details
Keywords: by Michael Blanding
  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

substantial costs to faculty and institutions alike in fostering any changes as basic as these. Costs include large investments of time and money as well as risk of personal and institutional reputation (at least in the... View Details
Keywords: by James Heskett
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

jobs is not expanding,” says Simons. “People feel more pressure to own their roles and they’re stressed because they’re being pulled in a lot of different directions, but they’re not getting the help they need.” The idea that an employee’s poor View Details
Keywords: by Dina Gerdeman
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