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Publications

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  • All HBS Web  (819)
    • News  (315)
    • Research  (375)
    • Events  (1)
  • Faculty Publications  (84)

Show Results For

  • All HBS Web  (819)
    • News  (315)
    • Research  (375)
    • Events  (1)
  • Faculty Publications  (84)
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  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

gatherers, they didn’t have private property. If you were moving every day, you couldn’t have a lot of things. But once you start to farm, you need things like tools and seeds and land, and you need to have some sense of ownership around them. You also need a labor... View Details
Keywords: by Dina Gerdeman
  • 04 Jun 2013
  • First Look

First Look: June 4

adopting expansive body postures increases psychological power, we hypothesized that working on larger devices, which forces people to physically expand, causes users to behave more assertively. Participants were randomly assigned to... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

been forced to accept uncertainty during the pandemic, Takeuchi and Ikujiro Nonaka, coauthors of the 2019 book The Wise Company, recently developed “six practices to make a better future” to help leaders focus on the most important... View Details
Keywords: by Kristen Senz
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

a second-hand truck for $120. This purchase set McLean on his lifelong career in the transportation industry. McLean soon began hauling dirt, produce, and other odds and ends for the farming community in Maxton, where reliable transportation was hardly commonplace.... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology
  • 27 Jan 2023
  • Op-Ed

Have We Lost Sight of Integrity?

the NTSB later flagged for omitting pivotal facts, Boeing said that its customers “have our assurance that the 737 MAX is as safe as any airplane that has ever flown the skies.” Just five months later, another 737 MAX—Ethiopian Airlines... View Details
Keywords: by Bill George
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

down accounts, which often happens if a customer fails to repay overdraft fees and other outstanding balances for two months. That black mark can prevent a consumer from opening a bank account elsewhere for up to five years, the authors... View Details
Keywords: by Rachel Layne; Financial Services
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

profession as a whole (computer support specialists) and the highest (computer research scientists), comparing them with patterns in other STEM professions like chemist. While salaries in five places—Silicon Valley, San Francisco,... View Details
Keywords: by Rachel Layne; Information Technology
  • 18 Nov 2014
  • First Look

First Look: November 18

William R., and Ramana Nanda Abstract—We review the recent literature on the financing of innovation, inclusive of large companies and new startups. This research strand has been very active over the past five years, generating important... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

whether a person is fit for the job by falling victim to a “cloning bias.” “They’re interviewing and asking themselves what made them successful as salespeople, and they look to clone who they were six to eight years ago,” he says. “But what made you successful View Details
Keywords: by Dina Gerdeman
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

independent of the shortcomings in the regulatory system. Managers and boards of directors in scores of systemically important firms failed to protect employees, customers, or shareholders and placed the global financial system at risk. I assert that the root cause of... View Details
Keywords: Martha Lagace
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

possible to set expectations on what makes a good hire at your company (even if the hiring managers are experienced) and serve as a role model to managers who will eventually do this themselves. If you are new to hiring, get help from advisers or investors with more... View Details
Keywords: by Julia Austin
  • 23 Sep 2014
  • First Look

First Look: September 23

individuals, and a purely peer-based performance review and stack ranking. As customer demand and market forces draw Valve into hardware in 2013, Valve questions whether their organizational model will need to change as it expands from... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

public. And as the United States became a major source of television programming worldwide, it proved a major force for diffusing American ideals of lifestyle, fashion, and beauty worldwide. Q: What do you think were the most significant... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

protection through anti-dumping measures, especially given that both industries face the full force of the global economy? We argue that the patterning of anti-dumping actions is best explained in terms of industrial structures, inclusive... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

promotion of independent bookstores. But then a funny thing happened. While pressure from Amazon forced Borders out of business in 2011, indie bookstores staged an unexpected comeback. Between 2009 and 2015, the ABA reported a 35 percent... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

further forced changes to customers and hence firm-based behaviors. The outcome of customers’ health and fears has resulted not in a traditional recession but a “deaccession,” where supply and demand exist, but customer-access to products... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an in-depth look at a single organization—the high-tech giant Rakuten—in the five years following its English... View Details
Keywords: Carmen Nobel
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

T.M. Chang Professor of China Studies at Harvard University and the Spangler Family Professor of Business Administration at HBS—explores the many ways the three countries have made their mark in higher education over the past two centuries. Here are View Details
Keywords: by Dina Gerdeman; Education
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