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  • December 2020 (Revised April 2021)
  • Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
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  • 24 Jan 2024
  • Op-Ed

Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

Once again, Boeing’s 737 MAX is back in the headlines. After two crashes that killed 346 people in 2018 and 2019 and five years of ensuing design changes and regulatory scrutiny, the 737 MAX is grounded again after a mid-air blowout of a... View Details
Keywords: by Bill George; Air Transportation; Transportation; Aerospace
  • October 8, 2012
  • Column

Henkel's Culture Shift

By: Robert Simons
This case descriibes a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became CEO of Henkel, a Germany-based producer of personal care, laundry, and adhesives products, in 2008, he was... View Details
Keywords: Strategy Execution; Culture; New CEO; Change; Performance Measures; Accountability; Organizational Change and Adaptation; Corporate Accountability; Leading Change; Competitive Strategy; Organizational Culture; Performance Evaluation; Consumer Products Industry; Germany
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  • Web

Faculty & Research

Gulati and Caroline de Lacvivier In 1997, Patrick Awuah had a dream: to bring liberal arts education to Ghana. Amid the country’s declining economy and pervasive corruption problems, Awuah saw education as an opportunity to reverse its fortunes by investing in the next... View Details

    Richard F. Meyer

    Richard F. Meyer is Professor of Business Administration at the Harvard Business School. Professor Meyer received his Ph.D. from Harvard University and spent the first ten years of his career in the Management Services Division of Arthur D. Little, Inc., serving as a... View Details
    • 2010
    • Working Paper

    Being a Leader and the Effective Exercise of Leadership: An Ontological Model (PDF File of PowerPoint Slides)

    By: Werner Erhard, Michael C. Jensen and Kari Granger

    This presentation is based on our research program over the last seven years in which our objective has been to rigorously distinguish leader and leadership and to create a technology for providing access to being a leader and exercising leadership effectively (in... View Details

    Keywords: Curriculum and Courses; Innovation and Invention; Leadership Development; Goals and Objectives; Research and Development; Attitudes; Perception; Technology; United States
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    • Web

    The Value Chain - Institute For Strategy And Competitiveness

    HBS ISC Strategy Strategy Strategy Explained Business Strategy Creating a Successful Strategy Corporate Strategy The Role of Leaders Related Topics Business Strategy Business Strategy The Five Forces... View Details
    • 2008
    • Book

    On Competition

    By: M. E. Porter
    Competition is one of society's most powerful forces for making things better in many fields of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details
    Keywords: Leadership; Practice; Competitive Strategy; Theory; Value Creation
    Related
    • 25 Feb 2019
    • Research & Ideas

    How Gender Stereotypes Kill a Woman’s Self-Confidence

    Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions... View Details
    Keywords: by Dina Gerdeman
    • Web

    Strategy Explained - Institute For Strategy And Competitiveness

    advantage by capturing synergies across business units within the corporate portfolio. More about corporate level strategy The Five Forces The Five View Details
    • Program

    Leadership for Senior Executives

    learn how to manage this uncertainty by exploring five different roles: leader as beacon, leader as coach, leader as innovator, leader as change agent, and leader as architect. The Leadership for Senior Executives program is presented... View Details
    • Web

    Find Answers - MBA

    (35 hours or more per week) in a position after obtaining an undergraduate degree. Work experience in the military/armed forces that takes place before college may count toward professional experience. Are there specific types of work... View Details
    • 08 Jun 2009
    • Research & Ideas

    The Return of the Salesman

    business and society. In its Winter 2008 issue, Business History Review included five articles on salesmanship: "Selling the American Way: The Singer Sales System in Japan, 1900-1938" (by Andrew Gordon) "Inventing the U.S. Stove Industry,... View Details
    Keywords: by Sean Silverthorne; Retail
    • 2024
    • Chapter

    Corporations as the Central Institutions of Society

    By: Joseph L. Badaracco
    Mark Twain observed that, “Prediction is very difficult—particularly when it involves the future,” and he was right. One way to reduce the risk of becoming an infamous forecaster—like the experts who told us the Internet would quickly collapse, that Apple would never... View Details
    Keywords: Trends; Business and Government Relations; Organizations; Power and Influence; Society
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    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • 05 Feb 2013
    • First Look

    First Look: Feb. 5

      PublicationsIn Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization Authors:Anteby, Michel, and Amy Wrzesniewski Publication:Research in Sociology of Work Abstract Purpose: Multiple forces that shape the... View Details
    Keywords: Sean Silverthorne
    • 09 Apr 2008
    • Research & Ideas

    The Matchmaker of the Modern Economy

    communities. Heeding the prewar lesson of Enterprise Associates, the founders agreed to raise $5 million in capital by selling two hundred thousand shares of ARD common stock at $25 a share. The idea of venture capital was so new that the founders of ARD were View Details
    Keywords: by Spencer E. Ante
    • 16 Feb 2024
    • Research & Ideas

    Is Your Workplace Biased Against Introverts?

    conducted five studies to explore differences in how extroverts and introverts express, perceive, and experience passion on the job. To extract data from subjective expressions of passion, the team created a novel “passion experiences and... View Details
    Keywords: by Ben Rand
    • Web

    Strategic Positioning - Institute For Strategy And Competitiveness

    HBS ISC Strategy Strategy Strategy Explained Business Strategy Creating a Successful Strategy Corporate Strategy The Role of Leaders Related Topics Business Strategy Business Strategy The Five Forces... View Details
    • 06 Dec 2006
    • Op-Ed

    India Needs to Encourage Trade with China

    herself to blame. The primary, perhaps only significant, thing that India has borrowed from China lately is a good, healthy economic scare. Indians, you will recall, were terrified of Chinese goods coming across the border a few years ago. It turned out that this View Details
    Keywords: by Tarun Khanna