Fiction - Publications - Faculty & Research

28 Feb 2022
Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

Discrimination in Customer Service with Foregrounding Interventions.” White customers receive preferential treatment In one of three studies conducted between 2016 and 2020, Feldberg and Kim contacted concierges in nearly 6,000 hotels across the United States using... View Details

Keywords: by Pamela Reynolds

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

that was in my mind. In the course, so many of the people in the works of fiction we read—who aspire to greatness or who achieve greatness—end up badly. There is a quotation from F. Scott Fitzgerald: "Show me a hero and I'll tell you... View Details

Keywords: by Martha Lagace

Web

Team - Case Method Project

on improving the accessibility of the Case Method Project’s case materials and helping teachers adapt case method teaching to diverse high schools settings. He is an avid consumer of hard science fiction and a restless explorer of the... View Details

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

begin a study with such distinctly practical footing, the researchers devised a set of experiments to measure executives' and admissions officers' resistance to this phenomenon. The first study asked professional university admissions officers to evaluate nine View Details

Keywords: by Anna Secino; Education; Employment

24 Feb 2021
Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

& Peace” course stands out as a favorite. It even inspired him to write his fourth book and his first novel, The Peacemaker’s Code, released this month. The book is a science fiction thriller in which a young Cambridge historian is... View Details

Keywords: by Lane Lambert

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

structure their lives in a fictional, diverse city. They were allowed to customize different aspects of the city layout based on their personal preferences, such as where to locate homes and workplaces. And they were presented with the demographics of the View Details

Keywords: by Jay Fitzgerald

15 Dec 2023
News

The Musts of 2023

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. At fall reunions, we set up shop on campus and asked alumni about what media moved them this year. What changed their minds or their hearts. And their answers ran... View Details

23 Sep 2022
Research & Ideas

8 Strategies to Sustain Business Innovation

much information. Netflix is one of his favorite examples of selective data use. The company’s data suggested that the science fiction series Stranger Things, a drama set in the 1980s with teen protagonists, might not resonate with its... View Details

Keywords: by Lane Lambert

19 Apr 2004
Research & Ideas

Birth of the American Salesman

published in 1922 and then, the most famous fictional salesman of them all, Arthur Miller's Willy Loman, appeared on stage in 1947. The portrayals have never been flattering, but the image of the salesman changed a lot throughout the... View Details

Keywords: by Laura Linard

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

Rising star Jim Barton has decidedly mixed feelings after being selected as the new chief information officer at the fictional IVK Corporation. On the one hand, he lacks an IT background; on the other, he's ambitious and up for a... View Details

Keywords: by Martha Lagace

Profile

Drew Keller

special section experience that makes you feel supported socially. As a kid, what did you want to be when you grew up? When I was very young I wanted to be either a teacher or a novelist. I spent a lot of time writing Harry Potter fan View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

loves to read and write, especially science fiction and fantasy, and they enjoy participating in their university’s theater program. BIBLIOGRAPHY “8 necessary steps to heat pump installation.” BlocPower. May 17, 2023.... View Details

20 Feb 2017
Research & Ideas

Having No Life is the New Aspirational Lifestyle

glorification of over-commitment trickled down to the masses? Keinan and her co-authors recreated such “humblebrags” (Humblebrags are essentially brags veiled in a complaint, so as to sound less blatantly like a brag) in mock Facebook posts by a View Details

Keywords: by Michael Blanding

28 Apr 2022
Research & Ideas

Can You Buy Creativity in the Gig Economy?

and 2015. In China, e-publishing platforms have become a multibillion-dollar industry, attracting more than 1 million authors and over 300 million readers. Authors tend to produce commercially popular fare, such as romance novels, mysteries, crime fiction, and books... View Details

Keywords: by Pamela Reynolds

30 Jun 2021
In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details

Keywords: by Kathryn Haviland

01 Mar 2018
News

Every Trick in the Book

conversation; “Nature and Our Planet” spans everything from climate change to gardening. The adult fiction section features authors from a diverse array of backgrounds, and half of the store is dedicated to children’s books, something... View Details

Keywords: April White

Ian K. Ballantine

In 1952, the year of Ballantine Books' founding, Ballantine introduced four titles, including Executive Suite by Cameron Hawley, which became a bestseller and a successful motion picture. Ballantine proved to the publishing industry that substantial profits could be... View Details

Keywords: Publishing & Print Media

Web

The Moral Leader - Course Catalog

behavior that can derail leaders. In addition, fiction lets students see leaders from the inside. In real life, people in charge rarely give complete, unvarnished accounts of their thinking. In contrast, View Details

Portrait Project

Kari Gerster

Business School. But these have been the best decisions I've made. I think it was E.L. Doctorow who said that writing fiction is like driving at night – you can't see far ahead, but you can go the whole way like that. I think that's how... View Details

01 Dec 2002
News

Fall Reunions

Members of the Class of 1977 were treated to a special presentation by Professor Joe Badaracco on "The Moral Leader: Fiction As a Lens on Leadership". Photography by Stuart Cahill, C.J. Gunther, and Thomas J. Fitzsimmons. More than twelve... View Details

Publications