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    • News  (263)
    • Research  (453)
  • Faculty Publications  (34)

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  • All HBS Web  (829)
    • People  (1)
    • News  (263)
    • Research  (453)
  • Faculty Publications  (34)
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  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Reviewing a spectacular business failure, we often wonder why the CEO didn't see trouble coming. It was so obvious. Why didn't Digital Equipment Corp. CEO Kenneth Olsen see the PC as a threat to minicomputers? Did Coca-Cola's Roberto Goizueta really think New Coke was... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

what we should talk about,” she says. You Might Also Like: 5 Companies Where Employees Move Up the Ladder Fast How to Keep Employees Productive: Support Caregivers You’re More Than Your Job: 3 Tips for a... View Details
Keywords: by Avery Forman
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

Author:Bettina Klaus Abstract We consider one-to-one matching markets in which agents can either be matched as pairs or remain single. In these so-called roommate markets, agents are consumers and resources at the same time. We... View Details
Keywords: Martha Lagace
  • 13 Jul 2010
  • First Look

First Look: July 13

prevents homeowners from deleveraging when property values decline and homeowner equity deteriorates, conspire to create a "ratchet" effect in which homeowner leverage is maintained during good times without the ability to... View Details
Keywords: Martha Lagace
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

How should a company deliver financial news—both good and bad—to a broad spectrum of stakeholders, including investors, customers, government, and environmentalists? Energy giants Total and BP have learned best practices through trial and... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 19 Dec 2023
  • Research & Ideas

The 10 Most Popular Articles of 2023

committees and the multi-year roadmap. With the right conditions, leaders can confront even complex organizational problems in one week. Frances Frei and Anne Morriss explain how in their book Move Fast and... View Details
Keywords: by Danielle Kost
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

Innovation happens fast and slowly. The GPS applications so prevalent today to guide us from Point A to Point B took their first baby steps nearly three decades ago when President Ronald Reagan encouraged the release of military GPS... View Details
Keywords: by Martha Lagace; Technology
  • 11 Oct 2010
  • Research & Ideas

It Pays to Hire Women in Countries That Won’t

those women probably had wealthy husbands who could support them.) The gender gap is due in part to South Korea holding fast to the traditional idea that men are better leaders than women, Siegel says. The idea is based on neo... View Details
Keywords: by Carmen Nobel
  • 08 Sep 2015
  • First Look

September 8, 2015

https://cb.hbsp.harvard.edu/cbmp/product/116006-PDF-ENG Harvard Business School Case 813-114 Coupa The case describes the growth of Coupa, a software-as-a-service platform for procurement/expense management. The issues in the case revolve around how View Details
Keywords: Carmen Nobel
  • 19 Apr 2016
  • First Look

April 19, 2016

is “liking” simply a symptom of being fond of a brand? We disentangle these possibilities and find evidence for the latter: brand attitudes and purchasing are predicted by consumers’ preexisting fondness for brands and are the same regardless of when and whether View Details
Keywords: Sean Silverthorne
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

The issue of control is examined, as is the related question of the "stickiness" of knowledge within large international firms. The discussion draws on a case study of the Anglo-Dutch consumer View Details
Keywords: by Geoffrey Jones; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a... View Details
Keywords: by Michael Blanding; Retail; Service
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

potential--but not yet existing--two-sided network. Once the first side is firmly established, it proves easier to attract users to the network's other side during stage two. With the "merchant to two-sided platform" strategy, a firm starts as a merchant... View Details
Keywords: Martha Lagace
  • 12 Dec 2023
  • Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

Global supply chains took some heat during the COVID-19 pandemic, with consumers waiting months for goods and politicians wringing their hands over trade policy. “Reshoring” is one of the hottest new... View Details
Keywords: by Scott Van Voorhis
  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

experience. However, I always find those with startup experience can be invaluable to a team that needs to be shaken up, take more risks, or explore new ground. Often, those who sacrifice title and pay when they joined, make it up fast as... View Details
Keywords: by Julia B. Austin
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

knew from previous experience leading data science at Gap Inc. that consumers get frustrated with slow mobile apps. To him, the most important engineering requirement was providing users with a response to their search in milliseconds... View Details
Keywords: by Dina Gerdeman; Retail
  • 13 Dec 2006
  • Research & Ideas

Improving Public Health for the Poor

open competition. If it makes economic sense to deliver healthcare to someone who's poor, then people will compete to do that. If it's commercially viable, you actually address what today under the definition of healthcare as a public View Details
Keywords: by Martha Lagace; Health
  • 02 Jun 2010
  • First Look

First Look: June 2

norton ariely.pdf Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers? Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Publication:Management Science (forthcoming) Abstract Firm-level sales forecasts for retailers can be... View Details
Keywords: Martha Lagace
  • 27 Apr 2010
  • First Look

First Look: April 27

pressures, Dollarama recently took the risky decision to move from the single one-dollar price point to multiple price points. The additional price points offer some flexibility, but customers' appetite for purchasing products priced... View Details
Keywords: Martha Lagace
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

response, Beijing Hualian developed a new "Family Store" format targeted at the nation's growing middle class, made up of younger consumers with more fashionable tastes. Like hypermarkets, Hualian Family Stores include both food... View Details
Keywords: Martha Lagace
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