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    • News  (71)
    • Research  (340)
    • Multimedia  (6)
  • Faculty Publications  (317)

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  • All HBS Web  (437)
    • News  (71)
    • Research  (340)
    • Multimedia  (6)
  • Faculty Publications  (317)
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  • June 2003 (Revised December 2003)
  • Case

Cathay Pacific: Doing More with Less

By: F. Warren McFarlan and Fred Young
This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details
Keywords: Information Technology; Job Cuts and Outsourcing; Globalization; Globalized Firms and Management; Information Technology Industry; Hong Kong; Sydney
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McFarlan, F. Warren, and Fred Young. "Cathay Pacific: Doing More with Less." Harvard Business School Case 303-106, June 2003. (Revised December 2003.)
  • April 2003 (Revised September 2003)
  • Case

Harold Morton and the Rivendell Board (A)

By: F. Warren McFarlan and Ingrid Vargas
Describes the thoughts of a new trustee prior to his first trustees meeting. View Details
Keywords: Nonprofit Organizations; Governance; Governing and Advisory Boards
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McFarlan, F. Warren, and Ingrid Vargas. "Harold Morton and the Rivendell Board (A)." Harvard Business School Case 303-114, April 2003. (Revised September 2003.)
  • December 2001
  • Case

SinoSecurities.com

By: F. Warren McFarlan and Fred Young
Describes a complex software project that has run into difficulties. Students must decide whether to press forward, stop the project, or reconfigure it. Illustrates many of the similarities to challenges facing U.S. and Chinese companies in this difficult arena. View Details
Keywords: Information Technology; Applications and Software; Decisions; Problems and Challenges; Financial Services Industry; China; United States
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McFarlan, F. Warren, and Fred Young. "SinoSecurities.com." Harvard Business School Case 302-072, December 2001.
  • July 2000
  • Supplement

Merrill Lynch - John L. (Launny) Steffens

By: F. Warren McFarlan and Melissa Dailey
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McFarlan, F. Warren, and Melissa Dailey. "Merrill Lynch - John L. (Launny) Steffens." Harvard Business School Video Supplement 301-801, July 2000.
  • August 1997 (Revised June 1999)
  • Case

Providian Trust: Tradition and Technology (A)

By: F. Warren McFarlan and Melissa Dailey
A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new... View Details
Keywords: Change Management; Financial Institutions; Business Processes; Organizational Change and Adaptation; Information Technology; Applications and Software; Financial Services Industry
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McFarlan, F. Warren, and Melissa Dailey. "Providian Trust: Tradition and Technology (A)." Harvard Business School Case 398-008, August 1997. (Revised June 1999.)
  • October 1996 (Revised January 1997)
  • Case

Mt. Auburn Hospital

By: F. Warren McFarlan and Jaan Elias
In December of 1993, two of Boston's largest and best known hospitals, Massachusetts General and Brigham and Women's, announced that they were setting aside their historic rivalry to form an alliance and build a regional health network. The announcement set off a wave... View Details
Keywords: Health Care and Treatment; Negotiation Offer; Alliances; Networks; Social Enterprise; Horizontal Integration; Health Industry; Boston
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McFarlan, F. Warren, and Jaan Elias. "Mt. Auburn Hospital." Harvard Business School Case 397-083, October 1996. (Revised January 1997.)
  • January 1997 (Revised June 1997)
  • Case

Southwire: Beyond 2000

By: F. Warren McFarlan and Melissa Dailey
Southwire, based in Carrollton, GA, was the leading producer of aluminum and copper rod, wire, and cable for the transmission and distribution of electricity. In one decade, CEO Roy Richards, Jr. grew annual sales from $500 million in 1985 to $1.9 billion in 1995, an... View Details
Keywords: Leading Change; Growth Management; Competitive Strategy; Global Strategy; Manufacturing Industry
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McFarlan, F. Warren, and Melissa Dailey. "Southwire: Beyond 2000." Harvard Business School Case 397-074, January 1997. (Revised June 1997.)
  • October 1991 (Revised May 1992)
  • Case

Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions

By: F. Warren McFarlan and C. J. Meadows
Keywords: Aerospace Industry; Technology Industry
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McFarlan, F. Warren, and C. J. Meadows. "Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions." Harvard Business School Case 192-061, October 1991. (Revised May 1992.)
  • January 1990
  • Case

Bituminous Insurance Companies

By: F. Warren McFarlan and H. Jeff Smith
Keywords: Insurance Industry
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McFarlan, F. Warren, and H. Jeff Smith. "Bituminous Insurance Companies." Harvard Business School Case 190-096, January 1990.
  • September 1989 (Revised December 1989)
  • Background Note

Note on the Credit Bureau Industry and the Fair Credit Reporting Act (FCRA)

By: F. Warren McFarlan and H. Jeff Smith
Keywords: Financial Services Industry
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McFarlan, F. Warren, and H. Jeff Smith. "Note on the Credit Bureau Industry and the Fair Credit Reporting Act (FCRA)." Harvard Business School Background Note 190-044, September 1989. (Revised December 1989.)
  • March 2006
  • Teaching Note

Restating Revenues and Earnings at INVESTools Inc. (TN) (A), (B),(C) and (D)

By: Michael D. Kimbrough and F. Warren McFarlan
Keywords: Earnings Management; Revenue; Financial Services Industry
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Kimbrough, Michael D., and F. Warren McFarlan. "Restating Revenues and Earnings at INVESTools Inc. (TN) (A), (B),(C) and (D)." Harvard Business School Teaching Note 106-066, March 2006.
  • March 1989
  • Case

Philips In-Car Entertainment (A)

By: F. Warren McFarlan and H. Jeff Smith
Keywords: Entertainment; Entertainment and Recreation Industry; Auto Industry
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McFarlan, F. Warren, and H. Jeff Smith. "Philips In-Car Entertainment (A)." Harvard Business School Case 189-153, March 1989.
  • September 2005 (Revised January 2006)
  • Case

Restating Revenues and Earnings at INVESTools, Inc. (A)

By: Michael D. Kimbrough and F. Warren McFarlan
Relates the events leading up to the announcement in February 2005 that INVESTools, a Utah-based provider of investor education services, would be restating prior-year financial statements due to inappropriate revenue recognition. View Details
Keywords: Accounting; Accounting Audits; Financial Statements; Capital Markets; Currency Exchange Rate; Corporate Disclosure; Financial Services Industry; Education Industry; Utah
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Kimbrough, Michael D., and F. Warren McFarlan. "Restating Revenues and Earnings at INVESTools, Inc. (A)." Harvard Business School Case 106-009, September 2005. (Revised January 2006.)
  • June 1986 (Revised July 1990)
  • Case

OTISLINE (A)

By: F. Warren McFarlan and Donna B. Stoddard
Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
  • August 1995 (Revised July 1997)
  • Case

H.E. Butt Grocery Company: A Leader in ECR Implementation (A) (Abridged)

By: F. Warren McFarlan
Describes the industry context that has resulted in the development of efficient consumer response (ECR) within the grocery industry and its adoption by H.E. Butt Grocery Co. View Details
Keywords: Demand and Consumers; Customer Focus and Relationships; Adoption; Retail Industry; Food and Beverage Industry
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McFarlan, F. Warren. "H.E. Butt Grocery Company: A Leader in ECR Implementation (A) (Abridged)." Harvard Business School Case 196-061, August 1995. (Revised July 1997.)
  • July 1995
  • Teaching Note

Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), (Abridged) TN

By: F. Warren McFarlan
Teaching Note for (9-193-008). View Details
Keywords: Restructuring; Management Teams; Transformation; Decisions; Management Succession; Chemical Industry; London
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McFarlan, F. Warren. "Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), (Abridged) TN." Harvard Business School Teaching Note 196-035, July 1995.
  • September 1992
  • Teaching Note

Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions TN

By: F. Warren McFarlan
Keywords: Transition; Aerospace Industry; Manufacturing Industry
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McFarlan, F. Warren. "Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions TN." Harvard Business School Teaching Note 193-041, September 1992.
  • September 2010
  • Teaching Note

HNA Group: Moving China's Air Transport Industry in a New Direction (TN)

By: F. Warren McFarlan
Teaching Note for 309029. View Details
Keywords: Private Ownership; State Ownership; Industry Structures; Air Transportation Industry; China
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McFarlan, F. Warren. "HNA Group: Moving China's Air Transport Industry in a New Direction (TN)." Harvard Business School Teaching Note 311-059, September 2010.
  • February 2006 (Revised December 2006)
  • Teaching Note

Otis Elevator: Accelerating Business Transformation with IT (TN)

By: F. Warren McFarlan
Keywords: Construction Industry
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McFarlan, F. Warren. "Otis Elevator: Accelerating Business Transformation with IT (TN)." Harvard Business School Teaching Note 306-086, February 2006. (Revised December 2006.)
  • October 2007
  • Article

Governance in Global Information Economy

By: F. Warren McFarlan
Keywords: Governance; Information; Economy
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McFarlan, F. Warren. "Governance in Global Information Economy." Xin xi xi tong xue bao [China Journal of Information Systems] 1, no. 1 (October 2007): 8–15.
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