Publications

January 2002 (Revised June 2003)
Case

Abelli and Saviotti at Banca Commerciale Italiana (A)

By: Tiziana E. Casciaro, Kathleen L. McGinn and Massimiliano Belingheri

In 1999, a powerful struggle amidst complex corporate and interpersonal networks led to the failed merger between Banca Commerciale Italiana and Unicredito Italiano--two of Italy's largest banking groups. This case analyzes the actions of Abelli and Saviotti, co-CEOs... View Details

Keywords: Mergers and Acquisitions; Networks; Banks and Banking; Business Strategy; Power and Influence; Crisis Management; Government and Politics; International Finance; Failure; Banking Industry; Italy

This study focuses on how and why firms strategically respond to government signals regarding appropriate corporate activity. We integrate institutional theory with research on corporate political strategy to develop a political dependence model that explains (a) how... View Details

December 2016 (Revised February 2019)
Case

Kurt Summers: Investing in Our Chicago

By: Joshua Margolis and Michael Norris

In 2016, Kurt Summers, the Chicago City Treasurer, faced a decision with potential personal and political ramifications: whether or not to ask the city’s Mayor to join a class action antitrust suit against the city’s creditors for actions they took during the Global... View Details

Keywords: Personal Development; Career Journey; Leadership Development; Career; Leadership; Government and Politics; Personal Development and Career; Public Administration Industry; United States; Chicago

September 1985 (Revised July 2007)
Case

Population Services International: The Social Marketing Project in Bangladesh

By: V. Kasturi Rangan

Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details

Keywords: Developing Countries and Economies; Health; Marketing Strategy; Social Marketing; Business and Government Relations; Nonprofit Organizations; Bangladesh

April 1990 (Revised November 1992)
Case

Population Services International: The Social Marketing Project in Bangladesh (Abridged)

By: James E. Austin

Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details

Keywords: Conferences; Developing Countries and Economies; Information Publishing; Growth and Development Strategy; Marketing Strategy; Social Marketing; Agreements and Arrangements; Product; Nonprofit Organizations; Pharmaceutical Industry; Bangladesh; Washington (state, US)

08 Apr 2016
News

What Donald Trump Doesn’t Understand About Negotiation

Research Summary

Overview

Most companies' leaders declare their commitment to delivering value to customers. Many have adopted language such as "customer-centric" or "customer-obsessed." Companies that consistently earn top marks for customer loyalty in their industry deliver total shareholder... View Details

Keywords: Customer Base Analysis; Customer Lifetime Value; Customer Experience; Customer Loyalty; Service Profit Chain; Management Accounting; Project Evaluation And Resource Allocation; Customer Value and Value Chain; Customer Satisfaction; Valuation; Customer Focus and Relationships

23 Sep 2013
Working Paper Summaries

Applying Random Coefficient Models to Strategy Research: Testing for Firm Heterogeneity, Predicting Firm-Specific Coefficients, and Estimating Strategy Trade-Offs

Keywords: by Juan Alcácer, Wilbur Chung, Ashton Hawk & Gonçalo Pacheco-de-Almeida

2016
Report

Problems Unsolved and a Nation Divided: The State of U.S. Competitiveness 2016

By: Michael E. Porter, Jan Rivkin, Mihir Desai and Manjari Raman

In this report, the authors synthesize their views on U.S. competitiveness and unveil the findings of the 2016 HBS surveys on U.S. competitiveness. Specifically, the report documents the faltering performance of the U.S. economy and the erosion of America’s business... View Details

Keywords: U.S. Competitiveness; Competitive Strategy; Macroeconomics; Government and Politics; United States

August 2009 (Revised March 2011)
Case

Shenzhen Development Bank

By: Li Jin, Yuhai Xuan and Xiaobing Bai

Weijian Shan, Managing Partner of Newbridge Capital, faces a tough call in regard to his firm's investment in Shenzhen Development Bank, China's fifteenth-largest commercial bank listed on the Shenzhen Stock Exchange. Due to the aggressive lobby of the existing... View Details

Keywords: Mergers and Acquisitions; Private Equity; Commercial Banking; Investment; Emerging Markets; Business and Government Relations; Banking Industry; China

2016
Chapter

Navigating Natural Monopolies: Market Strategy and Nonmarket Challenges in Radio and Television Audience Measurement Markets

By: Hillary Greene and Dennis Yao

This paper explores how firms within the audience measurement industry, specifically its radio and television markets, have navigated myriad market and nonmarket challenges. The market strategies and the nonmarket forces that constrain those strategies are largely... View Details

Keywords: Measurement and Metrics; Marketing Strategy; Consumer Behavior; Monopoly; Television Entertainment; Public Opinion; Geographic Scope; Media and Broadcasting Industry; United States

Find at Harvard

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

CasPhotography What Can the Harley-Davidson Case Teach Us About Managing in a Politicized Environment? The advice to Harley-Davidson’s management from respondents of this month’s column is to (1) ensure that politics doesn’t deter the... View Details

Keywords: by James Heskett; Auto

2020
Book

Le Manifeste travail: Démocratiser, démarchandiser, dépolluer [The Working Manifesto: Democratize, Decommodify, Decarbonize]

By: Isabelle Ferreras, Julie Battilana and Dominique Méda

Authored at the height of the 2020 coronavirus pandemic, this book is the result of an international collaboration between twelve female academics who apply their expertise to offer a blueprint for a more resilient, dignified, and sustainable society. The extension of... View Details

Keywords: Society; Economics; Labor; Environmental Sustainability; Social Issues; Ethics

Find at Harvard

2022
Report

Competitiveness Roadmap for India@100

By: Michael E. Porter and Christian H.M. Ketels

The Competitiveness Roadmap for India lays out policy principles to guide India's efforts to move towards middle-income and beyond over the next 25 years. It covers a discussion of appropriate outcome ambitions, the underlying development approach, specific policy... View Details

Keywords: Economic Growth; Strategy; Competition; Policy; Government Administration; India

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

the right times. They'd done it by implementing techniques and technologies at an unprecedented pace; among them, the lean production method introduced by W. Edwards Deming, just-in-time manufacturing, single-source suppliers, and global outsourcing. But more recent... View Details

Keywords: by David Stauffer

2008
Working Paper

The Cost of Property Rights: Establishing Institutions on the Philippine Frontier Under American Rule, 1898-1918

By: Lakshmi Iyer and Noel Maurer

We examine three reforms to property rights introduced by the United States in the Philippines in the early 20th century: the redistribution of large estates to their tenants, the creation of a system of secure land titles, and a homestead program to encourage... View Details

Keywords: Governing Rules, Regulations, and Reforms; Rights; Property; Business and Government Relations; Agriculture and Agribusiness Industry; Philippines

06 Nov 2018
Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

with lower construction costs after many Japanese recoiled at its projected $2.7 billion price tag. "Hosting the Olympics, especially the larger Summer Games, is a globally recognized initiative for nation-branding via big sport" Given the economic and View Details

Keywords: by Julia Hanna; Sports

2008
Working Paper

The Cost of Property Rights: Establishing Institutions on the Philippine Frontier Under American Rule, 1898-1918

By: Lakshmi Iyer and Noel Maurer

We examine three reforms to property rights introduced by the United States in the Philippines in the early 20th century: the redistribution of large estates to their tenants, the creation of a system of secure land titles, and a homestead program to encourage... View Details

Keywords: Property; Ownership; Rights; Governing Rules, Regulations, and Reforms; Cost; History; Philippines; United States